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countrywide mortgages phone calls
:mad: OVer the last year we have had phone calls from this company. We have told them every time to take us of their calling list but to no avail. We have asked for the head office address and we keep being told that they do not have it, as they are working for a marketing company doing the work from South Asia or…
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travelstay.com
I've used this website several times because they're excellent for cheap b&bs and hotels in London. Booked one for the end of February, but last week they contacted me to say that hotel was being renovated so we were being moved to another hotel, which was fine. Then contacted me again today to say they'd had trouble with…
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Hotpoint Washer/Dryer Troubles
Aaaaaaaaaaaaaaargh! I am so angry! Date the washer/dryer was delivered: 17/10/2006 1st Fault reported 31/10/2006 2nd Fault reported 01/12/2006 3rd Fault reported 16/01/2007 4th Fault reported 16/02/2007 5th Fault reported 14/06/2007 6th Fault reported 19/09/2007 7th Fault reported 05/12/2007 8th Fault reported 29/01/2008…
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Le Gourmet Market - poor service
A French internet company providing French food. I ordered a basket of food as a Christmas gift. Heavy items were packed on top of lighter ones, so when it arrived most of the breakable items were broken. Some I ate and others were so crushed I threw them away. I've E Mailed them 3 times with no success. I don't expect a…
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Tesco Customer Service Essenstial Phone Numbers
Hi - Info for you if you need it. Std Number - 0800505555 Operations Managers you need for escalating calls or emails to - Clubcard - Pamela Flucker Tesco.com - Norman Reaney Customer Service - Shaun Wheeldon Head of Cust service is -[EMAIL="jamie.hughes@uk.tesco.com"]jamie.hughes@uk.tesco.com[/EMAIL] Hope this helps you -…
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Virgin Media
Whilst I had no end of problems with BT I refused to have a phone line in the house. I only needed TV and Broadband, so called Virgin Media. In 2 weeks time I had multi channel TV and also high speed broadband. They booked me in that day I called, they then called me a week later to ask if everything was ok, then the day…
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Lightspeed - grrrr! Anyone got an email address for them?
Lightspeed owe me 400 points for a survey. I have been filling in the online 'didn't receive points' form once a week for the last two months and just keep getting the standard "it can take a couple of days for points to show in your account" email. I would let it go, but I had to drag myself to the sorting office to pick…
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Mother has been ripped off !!!!
Mother who it an oap has been ripped off by a cowboy plumber. I want to take him to the small claims court to try and get at least some of her money back. I know the so called company name but cannot find out his surname. I went onto moneyclaim.gov.uk but was told that I need his surname before I take action. Any…
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Holland and Barrett
I got some of their EPA fish oils yesterday. When I got home half of the capsules were loose and leaking everywhere. Went back today with the receipt asking for a replacement (note that it isnt a refund) and they said I had clearly done it myself and that they will be holding on to them to stop me form trying else where.…
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capital one - statment not received
a year or so ago i got into doo-doowith capital one but last year mr mob kindly paid CO back what i owed and they sent me a new card. this was in august of last year. since then i havent received one single credit card statement from them (i know i should have called them earlier but i never got round to it what with one…
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Just what you don't need!
Daughter has had bag stolen. If that's not bad enough some of the numbers she's been ringing to cancel cards etc are 0870. :mad: I'll bear that in mind next time I'm deciding which bank account/card to take up.
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bought a new buggy and its dangerous,help what to do pls?
Hello, Just over a week ago i bought a britax verve brand new from ebay (its a compact 3wheeler a bit like the quinny zapp), i received it 6 days ago. I would like to ask if anyone knows where the law stands on dangerous pushchairs? the thing is, it is really dangerous on just about anything other than flat ground! the…
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Sainsburys evoucher - rubbish customer service
I was sent a Sainsburys evoucher as compensation for the poor delivery service over Christmas. I placed a large order and keyed in the voucher, but the website hiccuped and it didn't go through; I discovered this after the shopping was delivered a day or so later. Since then I've gone round in circles with the blasted…
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Please help me get my money back from Britax!!!
Hi there, Well 13 weeks into what should be an enjoyable chapter in my life, just quite plainly isn't... I had my baby girl 14 weeks ago and since then I've contacted Britax about the pile of !!!! travel system I have... They have fobbed me off in saying that they are dealing with it and will get back to me shortly but…
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Asda salmon rip off
Shopping ASDA yesterday. Wanted a fresh salmon fillet so bought one had it put in the nice cook in bag at £1.68, (approx. £12.80 p/kilo.) as walking away I noticed on the left hand side of the display, fresh salmon fillet £6.98 per kilo. almost 50% cheaper. When I asked the assistant what the difference was she said thee…
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I want to buy a HD video camera (unsure about 14 day refund guarantee)
Hi I'm looking to buy a HD video camera, with there being so many available and having researched on the internet. I would like to try one or two out. My question is regarding the refund policy of various stores. My understanding is that most shops provide a 14 day full refund guarantee. Does anyone have any experience of…
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Faulty jeans have ripped my leather sofa!
Hi, I am after a little advice please. I bought a pair of jeans for myself from a very popular clothing chains clearance store a couple of weeks ago. I was wearing them yesterday and was sat on the sofa with my legs curled up next to me.When I went to get up and I swung my legs down there is a 2 and a half inch tear in the…
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Nintendo charges fo faulty item
Hi, like many people I had trouble sourcing a Nintendo Ds over the Christmas period so I ended up getting a Gold one from Play-Asia.com. I paid around about what it costs over here and I paid tax duty on it too. However, the catch broke and I sent it to Nintendo to be fixed. They wouldn't return it to me unless I paid them…
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Colours run on brand new duvet set
I recently bought a complete bed set from Marshall Ward in their Sale. I bought a king size duvet set (including box valance sheet), 2 sets of curtains and a bespread. I love it. However, I have washed the duvet set and valance sheet for the first time this weekend and the dark colours have caused the cream background to…
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Visa Scam
Sorry if this has been posted before..I checked but couldn't find anything. I got my statement in from my Visa card and there was 4 transactions on it that I didn't recognise. They were for INTERNATIONAL BETAMAX VOIP CREDIT COLOGNE DE INTERNATIONAL USE. AND INTERNATIONAL 51P PHONE INC US. I googled it and its a very well…
