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Help problem with home phone
I have a problem with my home phone. I have 2 phones plugged in and also a BT Home hub. . If someone calls me, The phone rings and they can hear me but I cant hear anything. If I try to call out, I get a dialling tone but then just get silence. The home hub has a different tel number to the landline but can also be used to…
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BT Privacy at home - caller display not working
My son had BT installed on Friday. When he was setting it up with BT last Monday he also opted for Privacy at Home which will give him free Caller Display. At the moment Caller Display is not working - calls are just showing as Incoming Call. Does it take so long after installation to start working or has someone just…
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Nuisance phone calls have returned ??
I would be really grateful if anyone on here could help. Also not sure where to post this but thought this was the best place so here goes.. We had annoying/nuisance phone calls from about april to october so roughly 6 months - noone ever spoke but was always there as you could here someone breathing. The phone calls are…
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BT say they will cut me off
Hey, I have my phone/broadband service with Sky, but we pay BT line rental. We've got a bill with BT for £300 which we can't afford to pay at the moment. We've offered them £30 a month but they say they want a full payment by December 4th or they will terminate my services. Is there anyway I can leave BT for the line…
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New HIGH cost number for Insurance Company
Hello, I was just wondering if anyone else had heard about the new charges for numbers starting 0844 85...? I tried to call my car insurance company (not mentioning name as not sure I can) only to be told the number had been changed, so as soon as I got to talk to someone on the new number I asked how much it cost for the…
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Engaged tone with TalkTalk
Hi, Is anyone else having problems with their talktalk phone line? I have only been with them since Monday, I've had lots of little problems since. Today everyone on BT and mobiles are having problems getting through to me as they just get an engaged tone. My family and friends on talktalk are getting through ok. I have…
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Plusnet for home phone/broadband package?
Had a look through the forum but not found the answer so hope you can help... As a result of an awful time with Primus (don't do it!), trying to find good phone/broadband package that includes 'closed group' calling benefits. I recently took the Plusnet Value broadband on and Plusnet seem (so far) pretty good with customer…
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BT overcharging because of billing systems change
Has anyone been overcharged on their direct debit this month? I have spoken to BT today and I am fuming!! They have overcharged me by £15 because they are updating their billing systems. Instead of paying for line rental from 1st to 1st of the month, they are now doing it from 11th to 11th of the month. So, for this they…
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HELP!! BT problems!
Three dys ago i asked for my BT line to be reconnect (ive just moved into a new flat) this is being done today! but last night i called to cancel it as i now dont need the line. they said they couldnt do this unless i paid up the contrack for the full 12 months. dont i get a 14 day cooling off period by law?? i need some…
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Help with talktalk line
Hi I have been without a phone now for two weeks, and talktalk say that the estimated response time is the 12 december, that is after stringing me along for two weeks saying that it is being looked at. I have had the usual excuses that second line support will call me back, which never happens, my wife had to stay off work…
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phone/telly/internet help thanks
Not sure if this is the right place, but i'll give it a go we currently have sky+ telly £42 a month (don't want to change this really as i like sky, better than virgin) internet and phone are provided by virgin, (we used to have virgin telly) i pay £32 a month for unlimited phone calls and unlimited intenet access, i…
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1pminute for cheap mobile calls no longer working?
I've just tried to make an outbound mobile call using the 1pminute 08444527030 number, and it says I can no longer call from that number and that I should dial 08717597030 which is 6p per minute now...what's going on?
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Orchid Dialler V4 - Power supply question
Lost the power adaptor in the recent renovations. Can anyone advise what voltage/ ampage the power supply says. Thanks T
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Do I need a BT line?
I was with BT years ago, but left them. The old phone line is still here, but obviously disconnected. I am with Virgin but am not happy with their service and want to move. However, many providers say I need a BT line. Does anyone know if I can just call BT and re-activate the old line? If so, will I have to pay? I have…
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Bt bill
HiI would be very grateful if somebody can answer my question please.I recently changed my job and instead of being paid at the end of each month we are paid on the 10th of each month. I am a poor girly and do live from month to month with little spare cash....and I also do not have credit facilities.I get a three monthly…
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No dial tone on BT line
Hi I currently am not getting any dial tone on the landline, and the Broadband connection is not working. It hasn`t worked now for a week.I have done all the standard tests: -I`ve removed all the extra connections on the main socket, and tried a different phone directly into the wall socket. This still didn`t work. I`m…
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I need a new house phone
I'm fed up paying for my children phoning mobile phones off the landline. Last month for example I was charged over £9 for mobile calls and 52 of those calls were under 4 seconds:mad:. I've told them to stop using the phone but it falls on deaf ears:mad: and they do it when I'm either not looking or not there. So I've…
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How do I get on line refund
Hi everyone, hope someone can help. After a year long battle with BT they have now refunded £140 to my account. The helpful lady on the phone said I would be able to request this refund online when my next bill came in. My bill is here, I've found the help category they is supposed to show me how to do this refund but I am…
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BT crazy charges!!
Hi. I am at my wits end with BT, and dont know where to turn next. What started of as a so called simple name change on our account has turned into a nightmare which led to BT changing my number 3 times and now trying to charge me over a hundred pound for the hassle and inconvenience, despite being told that I would not be…
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My house phone has been making its own calls. Any ideas
I have found out today that my house phone has been making calls without my knowledge. I called up the provider (Sky) who hav basically said that I have to pay for them even though it does appear a bit suspisious. The calls have been made both whilst I have been in and whilst I'm on the school run and at work. The strange…