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Help problem with home phone

I have a problem with my home phone. I have 2 phones plugged in and also a BT Home hub. . If someone calls me, The phone rings and they can hear me but I cant hear anything. If I try to call out, I get a dialling tone but then just get silence. The home hub has a different tel number to the landline but can also be used to answer the house phone. This works if I call out on this but cant answer my home phone with this but the caller can hear me. Does anyone know if this could be the line or is there a problem with all 3 phones. Any ideas? Thanks

Comments

  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    You say intially that you have two phones, and then at the end say you have three? Can you clarify? Are these corded or cordless phones?
  • Hi, I have 2 cordless phones which have 1 telephone number and a BT Home Hub which has a different number but can also answer the home number. This one is working if you dial the home hub number or to call out.
  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    Where the phone line comes into your property is there a master socket like this?
    NTE5.gif

    Where is the base unit for the two cordless handsets plugged in? Is it plugged into the master socket?
  • Hi, Phone just started working normally again after 3 days. Must have been a problem with the line which has now been fixed.Thanks for your help.
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