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BT changing calling plan
I am on the BT weekend calling plan, this is a monthly contract. They have rung me a number of times trying to get me to upgrade to the evenings and weekends plan, I have so far resisted as I use my mobile for evening calls and didn’t want to end up on a longer contract. Last night they called again but this time they said…
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Can you have Primus line rental with tiscali broadband?
Hi, I've applied to switch my line rental from BT to Primus (£9.49 per month via the offer link in MSE article):money: but am concerned that this will affect my broadband service with Tiscali?? Have called Tiscali, they said it would be affected. Called Primus and they said it wouldn't. Who is right please?:confused: As…
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BT - Changing Subscriber Name
Hi, Have any members using a BT landline had occasion to request a change in the listed subscriber name relating to the account? For example, following death of a parent, spouse, or a divorce (sorry if this raises unhappy memories). If so: (1) Was the process straightforward procedurally? (2) Did BT charge for it? (I'm…
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Call Centre Help ?
Hi, i saw the gadget show the other day and they were doing a piece on call centres and they showed a website that had all the short cut numbers. Like when you dial a coampany press 0,0,1 and it will put you straight through some one one rather than waiting for ages. I cant remember the site. Can anyone help ? Ta
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Who would you go with?
Hi all, I'm hopefully going to be moving into my first house in the next few weeks so was wondering who to go with for phone, broadband etc. I currently have a recordable digi box but may be looking to upgrade to sky at some point. I do not use a landline phone at all - free mins on mobile - but need a line for broadband.…
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Talk Talk vs PO
I am with the PO just for phone my internet is with plus net ,my phone bill is creeping up mainly because of daytime calls to 0845 0844 0870 I try to use say no 0870 but it doesnt always work also use 18185. I rang PO to check tariff its 8p connection and 4 1/2p minute I have lots of calls were talktime is only 2-5 seconds…
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New Phone / Reactivation - Long Story!!
Hello.. So i'm looking for a little advice, i moved into a new property a month back and have been trying since to get someone to talk sense either at BT or Tiscali in regards to getting my Phone, Broadband & TV from them. Now when i moved into the property we loacted a phone point in one of the bedrooms, so i contacted…
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Which 08 number to choose for small business or use BT call divert?
Hi, I'm setting up a small business here in UK, made a website and now facing a dilemma - which phone number to advertise. Because most of the time i'm on the road, i'd need something that goes on to my mobile. Don't think advertising your mobile on website is good idea so I currently have 2 options: - show my home phone…
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New BT line, no sockets??
Hope that somebody can help me with this! Am about to put an offer in on a house, went for a second viewing last night. It's just been renovated and as such there is nobody living there. It wasn't til i got into bed last night i suddenly thought that whilst the vendor had pointed out every plug socket, aeriel point etc. he…
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BT Complaint
Hi All Moved house last month and rang BT and ordered new line and redirect for 1 year. The day after the new line connected the redirect was not set up so rang to complain and was told that as the line was now cuut off and it would be too difficult, spoke to manager and thay said it would be done in next 24 hours. I then…
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Cancellation terms changed
Hi, Having decided to cancel my contract with BT (I have phoneline, broadband & Vision box). Basically I'm moving and unable to pay the £122 connection fee and the £50 a month. I also found out today I am unable to have the phoneline installed in the flat I'm moving to. I rang BT yesterday to find out exactly what I was…
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BT & Phone Rental
I am so cross with BT on behalf of my mother in law. She has been renting a phone from them since 2002. They already charged her £99 once for coming out and fixing it (a key had got stuck) and now the phone isn't working at all they are refusing to replace it as it's too new (or unless she pays £125 for someone to install…
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Home phone with mobile calls included?
Aside from the post office which includes free weekend calls to mobiles, I can't seem to find any other home phone plans offering inclusive calls to mobiles. I'm currently routing all mobile calls via 18185, but even then, calls to mobiles are by far the biggest cost on my bill (and they're mainly in the week!). Very…
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BT not allowing 1280 to qualify for caller display?
Hi, I have just found a low usage charge on my BT bill of £2.50, for caller display. My line rental is with BT, calls are provided by primus, but I can call 1280 for calls to be routed via BT. Having queried it, the charge has been removed, but I was told by BT that I just had to make 6 calls per quarter, or 2 per month to…
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Trying to help an OAP, can you?
An elderly neighbour of mine, has a BT landline and he tells me he is on a low user scheme and as such, if he needs to use the phone, he gives a ring three times and then gets whoever it is to phone him back. He also tells me he is lonely. I've been trying to establish via the BT website, approximately how much he would be…
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problems signing into 18185
As the title says really... I try and login and it just resets the page and makes me login again...no error messages, no nothing...I literally keep re-entering my details and nothing..on both of my PCs (thus eliminating cookie issues) Can anyone else get in?
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Orchid Dialer Version Differences
Hi, Can anyone tell me what the differences are between the V4 and V4+ versions of the Orchid Dialer? thx
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Ghost calls
Over the last couple of weeks, we have started receiving lots of 'ghost calls' every day. The phone rings twice, and when we dial 1471 it doesn't recognise we have even been called?! The calls average at about 20 per day, and happen 24 hours a day. We have had to resort to taking the phone off the hook overnight so we are…
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How do you disconnect your landline?
Hi I am desperate to save money and am thinking of disconnecting my landline. I barely use it to make calls or recieve them and it would be much cheaper for me to just use my PAYG mobile when I need to. My bill is 90% line rental 10% calls. Do I have to pay for this? Do they physically disconnect the line? If I wanted to…
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Phone Line Installation in a new build property
Hi All, I'm after a bit of advice. I'm currently in the process of buying my first home with my fiance. The property is a new build and we would like phone and broadband but will need a phone line installed. Apart from BT, is there any other provider out there that can install a line as i do not want to pay £122 to get a…
