-
EDF lost credit in new Pre-Pay gas metre
I have a new EDF pre payment gas metre, after the last one detected a 'reverse flow' problem and 'lost' £20 of gas overnight. EDF began very helpfully after changing the metre the same day, and telling me that the £20 which was on the old metre would be sent to my pay point, and after 2 or 3 times of charging my…
-
Need help budgeting - average electricity bill
Hello all, My boyfriend and I are moving into a rented flat this week and we are trying to get a rough idea of what our utility bills are likely to cost us. It is a 2 bed flat in Southampton and there will be 3 people living there. My boyfriend and I work during the day and the other occupant is a student. We haven't met…
-
Quick tip for any EON leavers at the end of Feb
Hi! if you are moving to a new supplier from EON(my fixed plan expires at the end of the month), then just make sure that you you ring ask them to move you to the standard EON tarrif from the end of the month - other wise they will move you to their proposed fixed tariff plan - I was told that you may need to pay fees to…
-
Immersion Problems
I have justed moved into a 2 bed cottage and was delighted to hear when looking at it that it was an eco house, only to discover it is not. We have just rec'd an electricity bill for £600 a quarter (nov-feb). After having the landlords and an electrician round we have discovered that the hot water doesn't run through the…
-
Southern Electric
Hi All. I have recently bought a house, having left a rented property with a key meter. Now, contrary to popular belief I loved my key meter and never spent more than about £25 per month, running my tumble dryer at full blast! I have now gone over to Southern Electric on their non standing charge tariff. Boy, how much fun…
-
Boiler Cover - Options
I currently have the British Gas 100 policy and they have sent my renewal and increased to £18.22 (from £14.06) per month Looking around I can get comparable cover at £7.99 with Homeserve However with my Home Insurance with Asda I have Home Emergency cover which covers things like boilers, heating, electric etc Is this the…
-
Dual Fuel - Time to Switch?
When is the best time to switch? And Who to? Currently with NPower and not tied into any cancellation fees etc. Just on a standard quarterly bill at the moment. Am I right in thinking a monthly, direct debit, online tariff would work out alot cheaper? My latest quarterly bill for a 3 bed semi was £400 for Gas....is that…
-
Elec Meter Serial Number
Hi folks. I've recently moved to a new build house, and the developers sorted out the transfer of the supplier over to our name. I registered online for the elec billing, and the address on my online account was updated as an address in Gloucester, and I live in Scotland. So I phoned to get that updated. I've now had my…
-
EDF Energey - Villains or is it me?
Inherited EDF energy for providing both Gas & Electricity from previous tenants and saw no reason to change. Previous tenants were on DUAL energy tariff. It transpires 12 months on that we were not put on the dual energy tariff (even though we have always had both Gas & Electricity) as we never took out a contarct to do…
-
MSE News: British Gas locks thousands into expensive tariffs
This is the discussion thread for the following MSE News Story: "British Gas (BG) is locking thousands of customers whose fixed or capped deal has expired onto expensive new tariffs ..." Read the full story: British Gas locks thousands into expensive tariffs This thread is to discuss the news story and to report fee refund…
-
no Electricity bills
I'm with BG and I get charged for my gas, but I have never been charged for electricity. I'm moving out in the near future and I believe this is going to cause me (further) headache. I believe the confusion is relating to the change of suppliers. I changed from E-On to BG. Before this though, E-on changed the meter from a…
-
Home Emergency cover
I'm insured through Shelia's Wheels. I've got the Home Emergency cover. Now on day 5 without any heating or hot water. Running an electric heater at 40p per hr. Not had any hot water since Thursday. Can't say I'm all that impressed with the 'Emergency' response! Finally saw a gas engineer last night, needs parts, going to…
-
Gas arrers
Hi, I need a bit of advice, im with scottish power for my gas and electric, i already have a pre-payment meter for my electric, but now the company want to put me on a gas pre-payment meter, i dont mind this but im in arrears for over £500, they said that £15 will automatically go off my meter every week for the arrears…
-
Electric So Expensive, Should I Switch?
Hi there, Im hoping someone here can offer some advice as Im not sure what to do? I moved into my flat in July 09...its all electric, Economy 7 runs the hot water and the 3 storage heaters which are on all the time at present. When I first moved in I switched from Eon who was the previous supplier to Scottish Power as they…
-
British Gas pre payment
how come i cant top up my elec key at a pay zone i get told my keep dont work in the payzone but if i got to a paypoint it works fine thanks
-
Scottish Power / British Gas???????
Hi, A guy was going door to door earlier, when he gor to my house he showed a Scotiish power badge and started going on about a discount which is due to all customers, I said I was with British Gas for Elec & Gas so not interested in what a Scottish Power guy has to say. He went on and then asked to see a copy of an Elec…
-
Economy 10 - Is it right for me?
I moved into a new property last year which is on an Economy 10 with Southern Electric, the radiators are not storage and can be individually adjusted for their heating level. I havent found it very economical as the cheap rate is not when I need it, i.e. 12-5am, 1-4pm and 8-10pm, the evening period is fine but as its not…
-
New to British Gas 1 week = £45!!!
I'm new to British Gas after moving into a new apartment, i've been here just over a week. I was trying to add energysmart to my account with British Gas and it says that i have used and estimated amount of £45.61!!! This seems a huge amount considering we are only really here in the evening using electricity 5pm-11pm, and…
-
Latest BG Bill - No cost breakdown shown - normal?
Just had latest bill covering the last 2.5 months so quite high over the cold/christmas period. However for the first time I can remember it states the amount used (which is correct as I have provided both start and finish no.s) but then simply shows total amount of gas/elec used in £. No cost per unit, no breakdown…
-
Cashback When Switching
Hi, I am thinking about switching Gas and Electricity suppliers and was just wondering if I went to Moneysupermarket to switch, I could get £30 for switching. Could I also go through another cashback site like Topcashback before clicking through to Moneysupermarket to get their cashback too? Sorry if this is a silly…
