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Fiat Car Under Warranty
Hi i purchased a new fiat punto into Jan 09 so it still has 5 months left on warranty. It has had numerous faults throughout warranty and i have complained to Stoneacre (the dealer) and fiat themselves about the quality of the car. At the start of Sept the gears had issues which they repaired and last week reoccured nearly…
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Returning food due to taste
Earlier on I bought a packet of Nectarines from Tesco. The packet had 6 in and cost £1.80. I took a couple of bites out of one and quite frankly it was pretty tasteless. The fruit itself is fairly big but the inside is a very light yellow colour and the fruit is just very watery and not how a Nectarine should tatse.…
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Paid upfront for membership, 6 mths on goal posts moved
Hi, Grateful for some advice. I have been member of a spa and gym for a couple of years, paying monthly. As part of that membership I received a 60 min treatment per month. Earlier in the year I was offered Platinum membership which if I paid two years in advance, they would give me the third year free....the letter stated…
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Gamestation return & refund policy
quick story.... im a pc gamer, thought id try xbox, order used one online, arrived wednesday,setup all ok, but didnt play as no games. Bought 2 today again from GS local store. 30 secs into the game, black screen,white vertical line then red ring of death. Turned off, tried again 5 mins later same thing,tried HD cable same…
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Mobile phone repair
I purchased a mobile phone from phones 4U on 27th April this year. At the beginning of this month the phone developed a fault whereby it was failing to recharge, hence I took the phone back to P4U and they sent it off to their repair centre. On the 12th September I recieved the phone back, enclosed was a letter stating…
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Help please, advise required
:(Hi all I have an appointment at our local CAB next week as the solicitors I have contacted do not seem to deal with the problem I have. Any advise would be apreciated : To cut a long story short, we went on holiday at the end of June and put our pet in the local cattery, when we returned to collect him they said that he…
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carpet right and price changes
hi all, im really annoyed with the man in carpet right today, i went in for a browse and managed to find a great carpet and it was on sale was £24.99 down to £11.99 per sqm, salesman came over asked if he could help etc, told him i loved the carpet but just wanted to pop home and get hubby to measure the room instead of me…
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Credit Union terms changed, nothing in writing, is this legit?
Hello Money Savers. I'm a posting n00b, but I've been an avid reader on the forums for ages. I have my salary paid into my bank account, but I also hold savings with a credit union as I like to support local initiatives. Maintenance and family allowance are paid into my credit union, where I save some, pay towards a small…
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Tesco - Double Charged Me. I incurred bank charges as a result.
Hi guys, Not posted on here for a while and got a little issue I'm hoping you can help with. Went to Tesco a week ago to buy an XBOX. They only have the empty boxes on show so I take it to the till and they tell me I need to pay for it and they will get it from back. So I pay £200 for it and they go to get it. 10 minutes…
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ASDA Direct giving me real gyp!
I placed an order for schoolwear for £36 and received an email on 5th September 2011 confirming the order and stating they had taken funds from my account which included a 2 to 3 working day delivery charge. Since then nothing! Well I say nothing, I have rung their call centre 6 times to be told initially my order would be…
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Samsung Fridge Freezer Shelf Issue
Hi, I hope someone can help. I bought a Samsung Fridge Freezer almost 4 months ago. I noticed a mark on one of the plastic part around the glass shelf, but thought nothing of it. A few months on, I noticed that the plastic part is actually splitting and coming away, as if it's shrinking. You can't just push the plastic…
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Gig Tickets rights
I hope someone can give me some advice I ordered some tickets to see a band way back in June. I have a confirmation email only so far. Ive checked the website which states that they havent even received the tickets yet from the promoters. This i find a bit worrying as the gig is in 2 weeks. Ive also seen plenty of bad…
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Nescafe Reward Beans
I have collected these for years and bought another 3 jars of Gold Blend just 2 weeks ago. I find I can't get a reward as Nescafe have stopped the Beans Rewards scheme. Just out of interest, what are my consumer rights seeing that the scheme was being promoted on the labels when it was not actually available to new members…
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Missing Post!
Does anybody have the relevant email address for me so send a complaint. I have not received any mail through royal mail for weeks and have contacted companies that I am expecting post from - they have confirmed that post has been sent on numerous occasions Thanks
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Ebay - item not received
Hi I have just sold an item on ebay recently and sent to buyer first class royal mail. Paid with Paypal. They contacted me and havent received the item. I had them contact their local royal mail depot to check it wasnt there. No luck. Do i simply refund their money and chalk it up to experience?
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Amazon sent me 2 instead of 1 - what would you do?
Hello all, Bought an item from Amazon for around £30, and to my surprise 2 of the item showed up, rather than just the one I ordered. I checked, and the invoice number is the same for each, so obviously an error. My first thoughts were to contact Amazon and send one back to them, however a friend disagrees, with the…
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Sky Question
Having a bit of an issue with my Sky package and wondering if anyone had any advice We have been with Sky since August 2009 and have had a few issues with the original box we had resulting in it being replaced twice, the last time in May this year On Sunday my box cut out again and they are saying they need to get an…
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Debenhams website misleading
I recently bought a Kitchenaid through the Debenhams website. Quite an expensive purchase but something we'd wanted for ages. The website advertised it with several attachements but when it arrived the glass bowl was missing. I queried this with Debenhams who told me I needed to contact Kitchenaid directly as they don't…
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Holiday company saying it's not booked!
Hello Well, where to start? I booked a holiday online on 3 September for August 2012 and got a very good deal, including a free child place. Rather stupidly I didn't print/save the booking reference, instead thinking I'd be safe having the email on my Outlook and still on the Yahoo server. Due to computer issues, I had to…
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Faulty Laptop - Can I insist on Replacement/Refund?
I bought a laptop from Currys 5 weeks ago at a cost of £699, on Sunday, things started to go wrong. So I emailed the manufacturer (HP) asking for support. The response I received has both surprised and annoyed me. First of all they have given me some instructions to try and rectify the fault, which is fair enough. However…
