Returning food due to taste

mo786uk

Earlier on I bought a packet of Nectarines from Tesco. The packet had 6 in and cost £1.80.

I took a couple of bites out of one and quite frankly it was pretty tasteless. The fruit itself is fairly big but the inside is a very light yellow colour and the fruit is just very watery and not how a Nectarine should tatse.

Normally I would let this kind of thing go but this isn't the first time I have bought 'tasteless' fruit from tesco.

Now they will probably refund me due to their customer service rules. But it got me thinking, if they refused what laws could I quote to make them refund me should it come to it.

I am thinking SOGA 1979 not of satisfactory quality - but then how would you define what the quality of a nectarine should be?

Hintza

Too subjective, so you would be on a hiding to nothing. You say they taste horrible the company say they are fine, what now?

You know the obvious solution don't buy them, shop elsewhere.

Annisele

OP didn't even say that they "taste horrible", just that they didn't taste of anything much. It's not illegal to sell foods that don't taste of much; if it was nobody would get away with selling strawberries in January.

arcon5

I think they would laugh at you if quoted SOGA for a pack of £1.80 nectarines your returning because the taste isn't to your satisfaction..

Although your legal rights are pretty much irrelevant in this case, since if they refused to refund you, your not going to go to court over it.

If this isn't the fist time you have bought tasteless fruit from Tesco, then I would take that to be the 'standard' of their fruit and therefore the goods are not faulty.

pinkshoes

Taste is subjective, so I doubt you'd get anywhere!

Why not try your local market for fruit and veg? It's usually half the price, and they often let you taste if you ask!

paddyrg

+1 for the market or real greengrocer - as well as being cheaper, because they turn stuff around faster, they can buy riper, so the fruit tastes nicer and you don't have green bananas and pears waiting for them to become edible :-)

fluffnutter

I'd blame the tree. How outrageous of it not to grow tastier nectarines. Bad tree!

mo786uk

I am sure the fruit comes out good to start with - its the process it has to go through to get onto a supermarket shelf. I have had similar experiences with Gooseberries and Blackberries recently. They all seemed unecessarily watery.

I dont think Tesco taking back the item will be an issue. Having worked there I know they will take back food in certain circumstances and many foods have a satisfaction gurantee.

Fridaycat

I bought some blueberries from Tesco a while ago that were not very nice tasting at all, I think they were two punnets for £3. I wrote a letter (not email) to their Customer Services politely pointing out why I was so disappointed with them, and got a letter of apology and £3 gift card in return.

pcombo

mo786uk wrote: »

I am sure the fruit comes out good to start with - its the process it has to go through to get onto a supermarket shelf. I have had similar experiences with Gooseberries and Blackberries recently. They all seemed unecessarily watery.

I dont think Tesco taking back the item will be an issue. Having worked there I know they will take back food in certain circumstances and many foods have a satisfaction gurantee.

If you know all the answers to your 1.80 fruit why are you here posting in the consumer advice forum... clearly you dont need advice.

arcon5

I bought a tin of tesco value curry a couple of months ago, it wasn't exactly tasteless -- it's just the taste was not that of curry, it was absolutely disgusting. I wonder if I can get a gift voucher also. It cost me 4p at the time, but they have gone up by an inflation busting 100% -- to 8p :shocked:

Some things in life are worth worrying about and complaining over, some aren't -- this is one of the latter! And if I was ever to complain about something so menial it would be via email so long as the email address was quick and easy to find rather than taking an item back to the store, potentially wait in the CS queue and ask for a refund -- and if I did would probably do so with a bag over my head to cover my face