We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Missing Post!

Options
Does anybody have the relevant email address for me so send a complaint. I have not received any mail through royal mail for weeks and have contacted companies that I am expecting post from - they have confirmed that post has been sent on numerous occasions

Thanks
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
«1

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    jozvaldo wrote: »
    Does anybody have the relevant email address for me so send a complaint. I have not received any mail through royal mail for weeks and have contacted companies that I am expecting post from - they have confirmed that post has been sent on numerous occasions

    Thanks
    I can help with that. Click here.
  • Brilliant! Ive tried that but cannot find the relevant address.....
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • visidigi
    visidigi Posts: 6,561 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I typed in on the royal mail site 'missing mail'

    Got this:

    http://www.royalmail.com/portal/rm/customerservice2?catId=69800730&mediaId=70300735
  • Thanks guys - probably the worst site ever!! It is asking me to enter dates of when mail was setn etc - which I just dont have. I simply want an email address for complaints - but cant find one for looking
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    edited 22 September 2011 at 3:34PM
    On the Customer Services - Get in Touch page click on Report a problem then Continue. On the next page go right to the bottom and click on Report a Problem. That will give you a form in which you can enter whatever you like, but doesn't force you to put in anything other than your personal details.

    Edit: I've just found this adress in my Inbox from previous correspondence with RM - contactus@royalmail.com
  • This looks like a delinquent postman. Send yourself some mail and put old railway tickets inside or anything to make the letters look valuable. Get a certificate of posting. See if they turn up. Then complain with some concrete evidence to back it up.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    are you saying you haven't had one piece of mail for weeks?
  • jhe
    jhe Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i rang our local sorting office when my mail went to different addresses all the time and i received other peoples mail. they sent me......a book of stamps and an apology, when it continued happening they escalated the complaint gave me a reference number and montered the mail, postie warned, had very few probs since
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you sure you should have received some post by now, maybe the post your expecting is just a bit slow to be sent.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.