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Post Office Scales and other commercial scales
My local post office is using scales they claim are working but customers have no reading from their side of the counter. When I asked why this was the post office, man said they are working. I suspect I was over charged by 20% Is there a legal requirement for customers to be able to see scales used for commercial…
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Seller won't honour price.
Hi I hope someone can help me here. Today I purchased on line & paid for a kayak priced at £399.00 inc free delivery. During the on line check out process, the sellers site allowed for paypal customers to use paypal for the payment of goods. I decided to use my paypal account to purchase the goods as advertised at £399.00…
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Return denied
Hello, I have returned an item to an online shop via royal mail recorded delivery. The shop have denied receiving the item, yet I have a signature on the electronic track and trace system that says it was delivered. Does anyone know whether the shop is liable in this situation? Thanks in advance for any help! JKB
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Given the wrong information by PC World.
Looking for some advice :) My Daughter bought a desktop pc today. It has one of the small towers so she asked the sales assistant if the graphics card was easily upgradable as she wants to use it for gaming. He said yes, that it wouldn't be a problem. Since she has got it home she has found out it's not upgradable. So now…
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Smart Packaging - Beware!
I ordered a pack of 200 labels from smartpackagingstore.co.uk on the 15th August. A week later I had still not received them, I was told by email that they didn't actually have the item in stock but they would have some a week later and send them out. Two weeks later still no labels, I emailed them asking for a refund on…
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Advice on advertising another company in protest
Hello I'm unsure if this is the correct forum so I apologise if it is not and please feel free to move it. To cut a long story short I am unhappy by the way I have been treated by a certain bank and as such have made numerous complaints. They have come to nothing and the bank are refusing to do anything. As such I have…
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Is this really correct????
Hi all, can you help me at all. Stayed at a travel lodge in London with my Mum on Monday night as a treat to her and took her to a show. I live in Manchester and she lives in Stoke on Trent, so we caught the train. I had already had a reall time with booking my tickets and them cancelling my whole journey, but thats…
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B&Q Cooke & Lewis bath faulty
Cooke and Lewis bath Hey knowledgeable people! Debate with my husband...please help. Recently purchased a Cooke and Liewis bathroom. Took three weeks to arrive and when it did the bath had a really bad crack in it. It was replaced and after much 'discussion' they agreed to deliver it the following weekend rather than in…
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searching for sole trader CCJ's via website
Hi, I am wondering if anyone has used a website to search if a sole trader has any CCJ's? I have seen Credit Safe (which is geared for other businesses) and Trust on Line. Has anyone used any others? Thank you.
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Visa Debit chargeback
Hello just wondered if anyone knows if it is possible to do chargeback through a Visa debit card and what the conditions are? Many thanks
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Air Compressor at Petrol Station broke my valve
I am after some information on this problem. I went to a well known supermarket to use their air compressor as the car was saying the tyre pressures were low. Inserted my 20p (as they all seem to be now days) put the end on the valve, and then I heard a rushing of air. Took the connector off and it had broken the metal…
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Ebay - return postage costs!!??
Hi all, Just wondered if you can help me, i brought something from a buisness seller on ebay and it has arrived faulty, they have said i can send it back for a refund. But who pays return postage?? TIA
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Mould, damage to property - rising damp
Good Afternoon, I recently bought a new build from a 5 star awarded well known builder, it is a ground floor 2 bed masionette, this is mine and my husband home we bought to start a family We have recently found damp. We are complying if not more so with the ventaltion and tempature constraints all advised by the builder.…
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whats the current value of a 2 year old telly? - Tesco out of warranty settlement
I bought a 42' TV 2 years ago from Tesco for £500. It has recently died. Having contact Tesco as it has not lasted a resonable length of time, they assessed the situation and are due to send a cheque for the 'current value' but are unable to tell me this over the phone. - How on earth do you calculate the current value of…
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New washer flooded the kitchen
i bought a indesit washer online from Currys they delivered it was plumbed in on exsisting pipes It flooded the kitchen first time and has ruined thd the floor The fitter said it had been dropped and the outer drum had to large holes in it ,so that is were the water kept coming out replenishing as it ran continualy .It…
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Student House Rent - House was not fit for occupancy
HI My dd got a place at Leeds which was her 2nd choice, therefore she had no accommodation sorted. As this year most uni's are full the accommodation in Halls was also full. DD and OH went to Leeds and viewed 2 properties. They opted for the Best which was in a mess from decorators and had not been ready made for…
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Wording for Exhibits in Small Claims?
Hi sorry if this is in the wrong place. I was wondering if anyone could point me in the direction of the correct wording to go with an Exhibit in the Small Claims Court please. Some joker of a "mechanic" ripped my young lad off charging for repairs that he didn't do and am now taking him to Court. Thanks in advance.
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SKY charging for a service they are not providing me with!
Hi all I'm new and this is my first ever post so firstly, I apologise if I don't do this correctly. I checked my SKY bill tonight to see that my £12.50 broadband (BB)cost is broken into the following: Broadband £7.50, Supplement for NOT having SKY Talk £5.00 Surely they can't charge me for a service I'm not having from…
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Broken bed, what are my rights?
Less than 6 months ago I bought a double divan bed and mattress from a major supermarket, not long after getting it I sat on the end of the bed and the top cracked leaving a big sag. We're both healthy weight and the bed is only used for sleeping and the other normal activity! No children bouncing up and down on it. I…
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Can I get a refund on a bad watch repair job?
I have a Raymond Weil watch (about 5 yrs old). It recently stopped working so I took it to a local independent jewellers who said they would change the battery for £20 and clean it. This took a few days. Not half an hour later, I could see that the watch did not work. I went back and after about 3 weeks (!) they changed…
