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lost deposit on holidays
my friend has cancelled the holiday she had booked next summer the holiday was in jamaica in june she had made several instalments totaling £800 from a £3.500 holiday the travel agent [first choice ] says she can only have £50 back as a good will gesture my thought are this is not a fair amount as with holding £750 would…
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Travel Republic Warning ('Total Booking Cost' may not be accurate)
Hi. Travel Republic charge a fee for paying with a credit card. This is pretty standard, and their breakdown is clear. They put warnings all over the place that I'll face a fee for using a credit card. However, if you choose their option of paying a smaller deposit upfront, their 'credit card fee' breakdown ONLY shows the…
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Recurrent fault on out of warranty TV- KnowHow seem unable to fix it; what next?
Ok, newbie here so apologies in advance for any blunders... I need some help dealing with KnowHow in relation to my broken out of warranty TV. I purchased an LG 37" TV in January 2010 from Currys (Dalston store, now closed), and in March 2011 it began to switch itself off as and when it pleased, finally deciding that it…
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missing exclusive character from Gears of war 3
hi my son bought G. O. W. 3 from Game purely 'cos it had an exclusive downloadable character. No code was supplied and they are not answering their phones. I have been on their review page and someone else also states they never got theirs. Seems to be more than an isolated issue !!!! so are we entitled to our money back…
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Consumer Right Question
I purchased a camera on a well known website last month prior to my holiday in America. Whilst there the camera stopped working, I popped into a camera shop and took it to the manufacturers counter who advised me it was best for them not to repair it but for me to return it. As I was away this wasn't soemthing I could do…
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Problems with a deal on KGBdeals
Hello, I'm having issues with a deal I bought on KGBdeals and I'm not quite sure what to do now... and getting a little bit fed up about it... :mad: Mainly I have been having problems with the company Pixels and Graphics Ltd. I bought a national deal with KGBdeals on the 5th of May 2011: 20''x30'' laminated and an 8''x6''…
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tesco direct voucher fob off
right guys, bought a lcd tv that was supposed to come with a £50 tesco giftcard on 23rd june 2011, was told giftcards sent out in august, fone 3times in august was told be there 1st on way, 2ndly mid august and then told end of month for sure, end of month came and nothing. so contacted them again 1st sept, was told you…
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tesco, wot time able to buy new release
mite be wrong section, so move if required, if there is a new release on a friday, do tesco stores that open 24hr put game for sale midnight or 8am, as i cant seem to get a straight answer from a tesco store, basically a new release coming out friday, so wondering if can buy it at midnite?? cheers
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Very odd situation- Need Advice
Hello all, Just need a bit of advice, As part of my wedding celebrations I used the services of a company to assist with the flowers, decoration of venue etc I paid for this via bank transfer, they are saying it has never been received, I have sent them conformation from my bank statement which shows it has but they are…
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Has anyone managed to get return postage from Ebay/PP?
Hi, I ordered a bedside cabinet which was described as brand new and boxed, after the seller taking best part of 2 weeks to get the item to me, (advertised as 5 days!) the item arrived today. I opened the box and this item was not new. It has parts missing, and unreasonable amount of scratches, and a couple of the dowels…
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Faulty item ended up doubling tradesmans fees - help needed
My landlord bought an item which needed to be installed in my flat by a tradesman. The tradesman came to the flat to install said item and half way through the job the item turned out to be faulty. The tradesman was forced to return for a second visit a few days later to install the item again after. Now the tradesman is…
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Did not get holiday I paid for
Can anyone give me any advise regarding how to go about getting my money back for a holiday. I paid for a 4* Full Board family friendly holiday to salou in August through Broadway Travel. When i arrived at the hotel there was no booking made for us. Broadway travel then sent us (2 adults and 2 children) to a 2* self…
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holiday problem
hi can anyone help...a holiday company has just admited that a problem we had with a holiday was there fault and sent me vouchers to use with there company do i have to exept these
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Taking Groupon to court
Hi, We have decided to take Groupon to court, as their policy of no refunds leaves us no choice. If anyone else has had experience of doing this we would love if you could share your thoughts with us. If there are enough dissatisfied customers we would like to launch a new website detailing everyone's experiences, and…
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Dell Bad Manufacture
Hey guys, I bought a Laptop for 800 pounds off dell and it arrived on the 7/09/2011, on the 17/09/2011 the screen cracked without warning and suddenly and now the laptop is deemed useless. There is no scrapes or dents at all on the exterioir of the laptop and I think there was a weakness in the screens integrity when it…
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They can't make their own laws!
Techbid / i-bidder on-line auction - Court case success! It’s great to report a success story concerning an issue that may affect a lot of readers. I was tempted to bid in an online auction – hosted by i-bidder from a company called Techbid. The auction was for used audio/visual equipment and I needed an audio mixer. There…
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Furniture Village sofa has sagged
In June 2009 I took delivery of two sofas from Furniture Village. One of them has since developed a very big ‘sag’ in the middle that is so bad that two people cannot sit on it as they slide toward each other. The other sofa has started to ‘sag’ at one end. I am not happy as both my wife and I are not over-weight and have…
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Fridge/Freezers failed - don't know whether I HAVE any consumer rights!!
Morning Readers, In June 2008 I purchased from Comet a Prestege Fridge Freezer. On returning home yesterday night (been out all day) we found the Fridge half (at the top) had started freezing the contents. However, the Freezer part (bottom half) had defrosted, losing the contents to the bin. I think it probably failed late…
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Sales of goods act question help!!!!!
hi guys i know this has probley been coverd a million and one times but i cant find a answer to my question anywhere. I will try and cut this as short as possible for you guys. Basicly last wednesday i picked my new car up from a dealer. Its a 2nd hand 56 ford focus. I did test drive it and all seemed ok. I got home after…
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Ebuyer Buy at one price get at another?
The other week on the 5th I ordered a hdd from ebuyer(2tb samsung) for £56.xx and then it turned up broken, being a good customer I sent it back using the RMA they have. During the RMA I decided to get another hdd a 2tb WD one which was £59.xx on the site(at this time the same as the samsung one). I expected to get charged…
