We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Problems with a deal on KGBdeals
Options

lamialex
Posts: 136 Forumite


Hello,
I'm having issues with a deal I bought on KGBdeals and I'm not quite sure what to do now... and getting a little bit fed up about it... :mad:
Mainly I have been having problems with the company Pixels and Graphics Ltd. I bought a national deal with KGBdeals on the 5th of May 2011: 20''x30'' laminated and an 8''x6'' printed picture for £29.98.
I then put my order on Pixels and Graphics Ltd website on the 9th of July 2011 paying them £10 for delivery.
2 weeks later after no news from them, I contacted them, after a few attempts I left them a message on their answering machine, they finally contacted me and said that my order would be processed in 2 weeks time.
Mid-August I contacted them again because I still hadn't received anything, same again, very hard to get in touch with them, you always get to their answering machine.
Finally, I got an email (which I kept with the order email) and the person said my order was going to be processed the following week and delivered within 2/3 days, I should then get my order end of August.
It's now mid-september and still nothing, I have contacted them last week, left a message and nobody has contacted me yet.
I'm so annoyed with both companies. It's so hard to get in touch with Pixels and Graphics Ltd, they don't reply to emails and nobody ever pick up the phone when they contact you! I'm thinking of asking someone else to leave a message because maybe they are now trying to avoid me!
Has anyone had any problems with KGBdeals? What should I do?
Thanks for any help I can get
Alexandra
I'm having issues with a deal I bought on KGBdeals and I'm not quite sure what to do now... and getting a little bit fed up about it... :mad:
Mainly I have been having problems with the company Pixels and Graphics Ltd. I bought a national deal with KGBdeals on the 5th of May 2011: 20''x30'' laminated and an 8''x6'' printed picture for £29.98.
I then put my order on Pixels and Graphics Ltd website on the 9th of July 2011 paying them £10 for delivery.
2 weeks later after no news from them, I contacted them, after a few attempts I left them a message on their answering machine, they finally contacted me and said that my order would be processed in 2 weeks time.
Mid-August I contacted them again because I still hadn't received anything, same again, very hard to get in touch with them, you always get to their answering machine.
Finally, I got an email (which I kept with the order email) and the person said my order was going to be processed the following week and delivered within 2/3 days, I should then get my order end of August.
It's now mid-september and still nothing, I have contacted them last week, left a message and nobody has contacted me yet.
I'm so annoyed with both companies. It's so hard to get in touch with Pixels and Graphics Ltd, they don't reply to emails and nobody ever pick up the phone when they contact you! I'm thinking of asking someone else to leave a message because maybe they are now trying to avoid me!
Has anyone had any problems with KGBdeals? What should I do?
Thanks for any help I can get

Alexandra
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards