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Problems with a deal on KGBdeals

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Hello,

I'm having issues with a deal I bought on KGBdeals and I'm not quite sure what to do now... and getting a little bit fed up about it... :mad:

Mainly I have been having problems with the company Pixels and Graphics Ltd. I bought a national deal with KGBdeals on the 5th of May 2011: 20''x30'' laminated and an 8''x6'' printed picture for £29.98.

I then put my order on Pixels and Graphics Ltd website on the 9th of July 2011 paying them £10 for delivery.

2 weeks later after no news from them, I contacted them, after a few attempts I left them a message on their answering machine, they finally contacted me and said that my order would be processed in 2 weeks time.

Mid-August I contacted them again because I still hadn't received anything, same again, very hard to get in touch with them, you always get to their answering machine.

Finally, I got an email (which I kept with the order email) and the person said my order was going to be processed the following week and delivered within 2/3 days, I should then get my order end of August.

It's now mid-september and still nothing, I have contacted them last week, left a message and nobody has contacted me yet.

I'm so annoyed with both companies. It's so hard to get in touch with Pixels and Graphics Ltd, they don't reply to emails and nobody ever pick up the phone when they contact you! I'm thinking of asking someone else to leave a message because maybe they are now trying to avoid me!

Has anyone had any problems with KGBdeals? What should I do?
Thanks for any help I can get :)
Alexandra
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