-
argos sent wrong sofa
Hi i am new to this site but i am so desperate for help il try anything. I will try to cut this story short. On may 30th 2011 i ordered a right hand corner sofa from argos, after paying i was told it would take 4 weeks for delivery. So four weeks later my sofa was delivered but after trying to arrange it together i found…
-
Giving A New Item To A Store Where It May Not Have Been Purchased
This is my first post so I am deeply sorry if this is in the wrong place and would appreciate it if someone could transfer this accordingly, if necessary. I am not expecting anyone to give me a definite answer on this but if someone could share their experiences if anyone has done this before. Basically, I have won a…
-
PC World laptop repair - help needed...
Hi, I dropped my laptop for repair in at my local store on 04/09/11 to fix the screen, handed over £50 deposit and was told to expect it back in 2 weeks time by the assistant that received the laptop. Now while I appreciate the advice given isn't legally binding, I've just rung the national helpdesk to enquire about the…
-
any good firm specialising in fighting with dishonest incurance providers
Could somebody help me please.I'm looking for a good firm specialising in fighting with dishonest incurance providers. Thanks:)
-
Sending jewelry back for refunds abroad (greece)
Hi, Ive no idea if this is the right forum. Ive recently got engaged and wanted to make sure I bought the ring in the location where it happened. The location was Santorini (an island in Greece). The jeweler seems reputable but weve since found out the ring itself is far too delicate for everyday wear and weve even lost…
-
Moth damage in online clothes order
I hope this doesn't sound really silly, but I am a bit freaked out. I received a large package of clothes from the website of a well known department store. I opened it today and had a look at the items and tried some on. Some of the items arrived in unsealed/loose clear plastic bags. I pulled out a wool jumper in its…
-
Megane troubles
My brother recently bought a Cat-D megane 06 plate from a trader who had told him that he would repair the car and sell it to him for for £3300 . There was problems with the injection on the car so we brought the car back to the trader who attempted to fix the problem. After we got it back we had more or less the same…
-
Have been sent 2 printers instead of one, what shall i do??
If this had happend to me when i was younger then it would be a no-brainer, but as I'm older and wiser I'm not sure what to do. I ordered a printer and an extra inks at the weekend and i was sent a comformation email with the amount that I've paid, and that amount has now gone out of my account. My printer arrived today,…
-
bike fell off halfords bike rack
like title reads my lads bike fell of the bike rack because of very heavy rain and wind. i took the rack to halfords who said the rack was faulty and replaced a new rubber i have a signed statement from the store stating this. customer service are saying they cant do anything with my claim without a receipt, which i cant…
-
Camera Problems with Cash Gernerator
Hi All I brought a DX6490 Easycare camera second hand from Cash Generator towards the end of July for £33.99. Two days after buying the camera we discovered it wouldn’t charge. I returned the camera to the shop and was told they will test if it’s a fault with the camera or the charger. Two days later they informed me it’s…
-
Curry's sold me a broken fridge freezer and now won't collect it!
I bought a fridge freezer online from Curry's; and it was delivered on the 24th August. Last week it broke...the light is on but it fails to get cold. I rang Curry's, who told me to ring Hotpoint, who told me to ring Curry's again. I rang Curry's and refused to back down arguing that I was within my 28 days return period.…
-
Problem with GAME online order
I pre-ordered 2 games from the online site of "GAME" on the 22nd of August. When I did the checkout I entered my reward card number to get my points awarded onto my account and paid, then after it had taken my money it said my reward card hadn't been recognised. I emailed them to give the order number and ask them to be…
-
Help! I am still receiving loan statements from my ex!
Hi, I split up with my partner 3 years ago and he has not bothered to update his address for a loan he took out, he now lives in Australia and is not paying the balance. I still keep receiving letters from the bank (addressed to him only) for payment. I have informed the loan company that he no longer lives at this…
-
Son needs out of phone contract
Looking for other people's experience/views/help on this one. My 18 year old son upgraded his phone contract (originally taken out when he was 17) with Three. This included a new iPhone 4 on contract at £35 per month + an additional £9 p.m. because he effectively terminated his first contract. Six months or so in he now…
-
Insurance refunds
I have recently had to cancel a holiday booked and paid for, due to ill health. I have received most of my money back but Virgin say that I am only entitled to £78 per person as the rest is taken for fuel surcharges, surely as we didn't actually fly we are entitled to all the fuel surcharges to be refunded. Also the hotel…
-
Gym go into liquidation options\advise
Sorry if this in the wrong place. My gym went into liquidation on Friday. New new gym is going to be under the same franchise group but under another franchise name. I paid up front £400 for two years in September 2010 and the new owners as saying they are not honouring any paid upfront memberships. I think I am one of the…
-
"Collection Fee" for stray dog
Hi, About 6 weeks ago our dog "escaped" from our back garden while we were both at work. We had had her only 2 weeks (got her from a rescue centre) and had been leaving her in the conservatory with the door open so she can go into the garden to use the toilet. We always keep the back gate shut and bolted, but when my wife…
-
Matalan
Hi, my husband bought some Jeff Banks boxers from Matalan yesterday, 3 boxes, 2 boxers per box. At the checkout the girl did say that the boxers cannot be returned. But on unpacking them this morning I found that one box only contained one pair of boxers. I think, even though he was told that they were non-returnable, we…
-
Littlewoods - Returns advice?
Hello all, I bought a wardrobe through littlewoods online around 6 months ago. We assembled the wardrobe and it seemed fine but now it seems to be falling apart without any reason, the back panel is coming loose, the doors don't quite sit properly and one of the drawers is broken. I know it was assembled properly and I…
-
photos ordered not the right size- do I have any rights?
I ordered 621 6x4 photos from photoworld last week. They had all been taken on a digital camera. When they arrived the photos were too small (approx 5 1/4inches long instead of 6). I have since found out that this is because they were taken on a digital camera (like I would assume most pics are these days!) and the aspect…
