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hire digger had door missing
I recently hired a digger from a builders merchant ,I went back and told them i was not happy with the door missing as it was a security risk, they never came out and repaired it or exchanged it, and it got stolen, now they are taking me to court for the replacement costs,they also didnt check that i had insurance and they…
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Ticket deposit refund!
Hello guys, What right do i have in the following scenario? I rang up a travel agency i saw online. The man reserved ticket for us. he asked me for deposit which i pay by bank transfer. He asked me to pay the balance by flying date for him to issue eticket. Just after 4 days, i rang him to pay up then he started playing…
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Possibly sold accident damaged car by main dealer...
Last October, I bought a used 2006 Audi A3 from a main Audi dealership. It was 'Audi Approved' and came with a years warranty at the rest. When I drove home in it I noticed a rattle coming from the rear passenger side of the car, and noticed the passenger seatbelt adjuster was jammed. I took it to my local dealer and they…
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Warranty not worth the ink it was printed with
I bought a van from a dealer with a 90 day warranty on the engine and gearbox. I have had several costly repairs done to this van (which I have receipts for), which were not covered bye the warranty. I am not complaining about these, but all these faults will be used to demonstrate the poor overall condition of the van. My…
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Advice about a faulty Laptop
Hi there I need some advice as my laptop that I bought from Currys on 17/04/2010 has recently started making a bell like noise(like a cat scratching its collar) coming from the fan with smoke and ash/dust coming from it! I was wondering about my rights as a consumer as its 17 months old and the warrenty has ended! It hasnt…
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What are my rights? Problem with eternity ring
I was given an eternity ring in January of this year, which lost a diamond at the beginning of July. I picked up the repaired ring today - they replaced the stone free of charge as the ring was only just 6 months old - and I've noticed that already one of the stones is standing proud. It's a channel-set ring, so quite…
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Faulty laptop from Comet
Hello all, I purchased a laptop computer from Comet about three weeks ago, however I have had serious problems with the power supply, wireless card and keyboard. The item is obviously faulty and I suspect that further issues may arise in the near future. I therefore sent an email and letter to Comet yesterday to formally…
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Problems exchanging faulty goods at M&S -help?
Hi everyone, I bought some winter boots, full price at Marks and Spencers last week, I've worn then one half day - just walking around town, and then one fullish day, just shopping etc, and I pit my feet up last night and the tip of the right boot has come away and the left looks to be on it's way out. I'm really…
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time based price alterations
This is probably a bit of an esoteric question… I recently encountered a “corner shop” (quotes are because it wasn’t actually on a corner but you get the meaning) that varies its prices based upon time. The variation is that prices increase, quite drastically, late at night. It just so happens that these times happen to…
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Raising prices on contract
Hi I am not sure were to post this query. It is regarding contracted services such as sky, Bt. I pay a set amount each month for tv, phone and Internet from sky. My problem is that everyone is raising prices, electricity has gone up by 17 pound a month, sky 6 pound. What happens if it raises but then it gets to expensive…
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Taking back Nortons to PC World
Yesterday I paid £60 on Nortons 380 from PC World and after my mate saw I brought Nortons he said I should take it back and download AGV which is a FREE download. Today I took back Nortons and said I didn't want it but they said I cannot take it back because it's opened (I have not installed it). What are my rights here. I…
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what rights do i have?
Bit of a complicated story here! My boyfriend bought a pre-owned xbox in june and bought an extended warrenty, which would last for 2 years and cover accidental damage, it cost £90 for the xbox and £25 for warrenty. About 4 weeks ago the games started freezing and the bit where the disk goes in wouldnt open. We were told…
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Currys settlement offer for faulty fridge
Hi I cant find this question answered anywhere else on MSE so hope this is the correct sub forum for it. I purchased a fridge freezer from Currys online at the back end of the new year sales in Feb 2009 for £300. It has worked well for 30 months but recently has stopped hitting the required cooling temperature - leaving…
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Faulty Tv
Hi, I bought an LCD TV with built in DVD player approx 16 months ago from Argos. Yesterday, the DVD player would no loonger work. I took it and my receipt back today and was told they could not replace the item as a year had passed. I said as far as I was aware they could only refund within a year and as the item cost £200…
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Dentist services
Hiya everyone Not sure if anyone can help the thing is i went to the dentist a few weeks ago after being refered to them from my own dentist (they are all part of the same company) and had an xray. Obviously i had alreayd paif my £17.50 at my first appointment at my own nhs dentist. After the xray i went back to the main…
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Help with a faulty laptop
Hi, I've looked on the site and cannot find an answer to this, as my laptop is much newer than those in the other threads, so hopefully you can help! I bought a HP Pavillion G6 laptop from PC World on the 9th June 2011. Early September, it began over heating, and the fan could be heard getting louder and louder. On 4th…
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Visa Chargeback
Hi, I bought an outdoor furniture set 2 weeks ago today and it was delivered on the following Monday. The intention was to put it out for a few weeks and then put it away for winter but because of the bas weather recently we haven't been able to put it out and we've now decided we may as well not bother this year now and…
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wanting cash
went to 02 shop yesterday did a fast track up grade paid what i owed on debit card the bloke said it had not gone through aid he would try another till then he come back and said transaction had gone through come home got a phone call off shop saying it did not go through do i have to go back and pay as i had left the shop
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Fast track Court
Any lawyers out there? I'm in the process of taking a company called blackswan shoppe to court for not paying there bills. We have a contract in place and they have neglected to honour the terms of the agreement. They have already been fined by the bank for fraud on there web site, so you get the picture not a honest…
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Money taken without permission
Last year my son was short of money so I paid his car insurance on-line using my credit card. This year he has shopped around and got a better deal elsewhere and sorted it himself The previous insurance company debited my card and sent out a new policy, son rang them and explained he had got insured elsewhere, they said…
