Raising prices on contract

tdsmithj

Hi I am not sure were to post this query.
It is regarding contracted services such as sky, Bt.

I pay a set amount each month for tv, phone and Internet from sky. My problem is that everyone is raising prices, electricity has gone up by 17 pound a month, sky 6 pound. What happens if it raises but then it gets to expensive but you can't move services because you are locked into a contract.

I know it says in the contract about raising prices but surly this isn't fair for the consumer for companies to put up costs but you as a consumer is locked into this.

Is there any advice about what you can do or any help for future reference?

alistair.long

There should be something in your terms and conditions in which you are can terminate the contract if it is increased, as long as you inform them within 30 days of the notice.

Check it as in the past Orange did the same thing and a lot of people cancelled their new contract (I tried but was fobbed off, looking back I should have terminated).
What they did after that was to give you the old contract.

whatmichaelsays

Most contracts have some sort of clause which allows you to cancel if a change to the terms leaves you "materially disadvantaged"(I think that's the term). This usually only applies to services you regularly use (eg, you couldn't say that you are cancelling your phone because of changes to mobile data limits if you never get close to hitting the new limit) and the clause usually doesn't apply for changes beyond the merchants control (such as changes in VAT)