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T-mobile charging me bills which are not mine
Hi guys, I have been an active reader of these forums over the past few years, but I have never needed to post until now, it is a last resort for me really as I am quite desperate. A few months ago a package arrived at my door, however I was not home and my younger brother accepted the package, it was addressed to my home…
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microsoft scam be ware
:mad: i have just been conned out of £74 from some one saying they were from micro soft they were very convincing they said my computer had viruses and they would fix it no no no!!!!!! they down loaded advanced system care which i paid for thinking i had paid for them to fix my computer at the end of the conversation they…
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car repairs not fixed problem
Hi, I hope someone can help me, I'm new to this site but thought it is the best place to go. I booked my car into my local garage today and asked them to investigate a noise it is making all the time and give me a quote. After hearing nothing from them, I rang them at 3pm and was told they had fixed the fault and it was…
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Am I entitled to a refund?
I bought a mountain bike from my local shop a few weeks ago. I originally ordered the bike in December 2010 and after many delays it finally turned up in August 2011. After just one week I had to return the bike with one fault (frame was not finished correctly) and after three weeks from the original date of purchase I had…
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Car quotation withdrawn when about to place the order.
Hi. I'm looking for some advice please? I have obtained a written quotation for a new car, with 0% terms over three years which we found acceptable and could afford. When I was about to place a deposit on the car, the sales manager paused and said that a mistake had been made and they couldn't 'afford to the deal at this…
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Claim for lost parcel, but what about original delivery cost ?
I used Interparcel to deliver a package via HDNL, which they've have lost. Do I get my original delivery cost back plus the £50 insurance cover ?
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Money taken without consent
Hi all, I recently applied with yes loans last Saturday but told them I would pay there fee this Friday (today) but on Wednesday I rang them and cancelled it which I thought they were ok with but they have taken the money anyway I have tried to ring them but they keep cutting me of, can I report this and get my money back ?
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Another norton renewal sting
I'm sure everyone nows the details of how and what norton's auto-renewal is but the short story is they hide an agreement in their small print to enter you into an automatic renewal of their product when you agree to their terms and conditions when purchasing online. I'm aware its legal that's fine, but we are know in a…
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Complaining to Next Directory - who to send it to?
Anyone know who the best person to address a complain to in relation to Next Directory, please. Customer Service cannot help and my emails are now going unreturned - all the time I am getting interest on my account for faulty good I have returned by courier (as advised by the store). It is very frustrating. Thanks.
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Double glazing dilema
I wonder if you could all help me. I have dilema. I had a door and UPVC windows fitted yesterday at the back of the house. I left the workmen on their own to finish the job. I was under the impression after a conversation they would wait for my partner to return before they left the house. But they didn't and locked our…
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Teens ripped off - is it worth complaining?
My daughter and her friend ordered 30 cake toppers. They supplied 30 images but when they collected them, they were told that the machine had broken and only some had printed. They were still charged because "its a single charge for up to 30 toppers". They didn't get a receipt. The cakes are for a 16th birthday. They have…
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Argos Leather sofa
Hi All, This is my first post but I'm looking for some help and what my rights are before I try to get in touch with Argos I bought a leather corner sofa from argos in January 2010. The seats on the sofas do not have any bounce/padding left in them and look like they need re-stuffed. The sofa hasnt had excessive use - I…
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Play Trade - Non delivery
Hi What are me rights regarding the length of time I keep getting fobbed off. I purchased an item from Play trade because it was cheaper than Play.com and said delivery was 2-3 days, that was on 27/08/11. I contacted seller on 02/09/11 and received an email saying there was a backlog and item was sent out that day. Sent…
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Post Office
I sent a letter by 1st class recorded delivery and when tracked it on line for signature there was not one. Why is the post office not getting signature for recorded delivery letters anymore. :mad:
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Amazon seller faulty goods query
I purchased a handbag (new) from a seller on Amazon. I used the item yesterday for the first time and the magnetic clasp kept popping open. When I looked at it the disc that surrounds the nubbin is bent which means that the closure is weak, when a purse is put into the bag this makes the gap more pronounced so the clasp…
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Sports Direct - What should I expect?
Hi guys, I'm looking for a bit of advice here. Yesterday I had a nightmare shopping experience in Sports Direct, and I'm wondering what I should expect them to do about it? Below is the email I sent them explaining my experience: Dear Sir/Madam I am writing with absolute disgust at the customer service I received in your…
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Boot opticians help
I went for a eye test last week and i need glasses. I went yesterday expecting to £100 to £150 max. I ended up paying £209 for two pairs on with thin lenses other with standard. Anyways i was wondering as i paid for it in full yesterday can i cancel it as one i think i can get them cheaper else where and two i was looking…
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Mercedes Ripp off
HI, MY car (c180)broke down on 3rd sep. (transmission problem..could not put into gears) as I had AA breakdown cover so AA took my car to mercedes service centre. I have been told by service manager that clutch slave cylinder and cluch needs to be changed due to contamination and it is going to cost me £1383. I agreed for…
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Argument with housing management company
Hi all, I'm not sure I've put this in the right forum, but I'm hopeful.... I could do with some advice. I live in a flat that has secured gated access to our car park. The estate is 'managed' by a company called Cosmopolitan (who deal with a lot of social housing, but I'm a private renter). My key fob access key to the car…
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Washing machine repair
Hi all, i'm wondering if anyone will be able to give me some advice. First of all apologies as this will probably be a long post. So here's the problem - My washing machine broke down on 6th September, it's 3 and a half years old but I have a Protection Plan with Domestic and General, the washing machine is Hoover. Phoned…
