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Goods paid by bank transfer but not goods
Hi all, I am trying to get as much information on how to retrieve my funds from a frauduent seller. He posed as someone on ebay selling pamp suisse gold which I was the winning bidder. We exchanged details and he passed me his bank account screen shot. All looked ok so I made a bank transfer for over 7k GBP, after various…
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Travel Problem
I have today booked a holiday online ticked the box to accept the terms and conditions then when I was going over my booking discovered I had made a mistake and booked self catering instead of all inclusive I immediately telephoned the travel company who kept me waiting for half an hour on the phone then cut me off I…
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Argos Laptop Horror
My laptop of 8 months started cutting out and was really hot underneath. After reading a lot of blogs etc, it all pointed to broken fan. The laptop was under warranty and I might add in an immaculate condition. I took it to my local Argos store who sent it away for repair. They didn't require the box (original packaging…
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Riverview Cars Ltd: Won't honour their promise of deposit refund
Dear MSE's, A month ago I found a car on AutoTrader.co.uk and phoned the company, Riverside Cars Ltd of South Shields, and placed a deposit of £100 with my debit card to hold the car for a couple of days as the garage was a fair way away and I didn't want to find out it had been sold on arrival. When placing the deposit I…
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Court cost fees..
I received a court date for a small claims claim I made a while ago and surprised to see another fee is payable :shocked: So you pay: - £35 fee to file - newly discovered £55 'hearing fee' :shocked: So now i'm wondering.. are there any other fees I should expect? (excluding enforcement costs).
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New boiler installation - what you need for valid warranty
Most boiler manufacturers are now requiring a Benchmark Checklist to be completed by the installer. Without it, the warranty is void. I only found out about this when my new boiler documents were handed over. Guess what? the installer has not completed the checklist. Now wondering if I should not pay him until he's done…
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Door Step Callers - What are our rights?
Not sure if this is the right place to post, but thought it was worth a start... My Grandparents have a sign on their front door along the lines of 'no door step callers...' It was given to all of the elderly people in their village. A few days ago someone from the RSPCA knocked on their door asking them to sign up to…
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end of rentsmart agreement - still taking DD!
Hello, My OH is self employed and we have a RS agreement for our laptop and camcorder.. We've always had problems with RS, which have pretty much been down to us being conned by the person in PC world that sold it to us and us not reading things properly... things like the agreement in writing being a year longer than what…
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Warranty on discontinued products
Hello Just wondered if anyone could help me. Ive seen a Triton Shower we really like. The only problem is that on every website its not available to order as its a discontinued product and another similar product has replaced it (which we don't like) We have found a website that is selling the shower we like but i was…
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Company Gone into Admin
Hi, I purchased a computer in June of last year from a company called mesh. I now have a fault with the computer and when i phoned customer service they said that mesh had gone into admin and a new company bought them over will honour my warranty but will still charge me for repairs. I have read on a few sites of people…
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HELP, VERY Catalogue no record of returns
HI, my wife opened an account with VERY and bought some items, and returned others. To cut the story short, they state they have no record of the returns. My wife followed their returns proceedure, and now they say we are defaulting on the account. Does any body no what rights I have please, Thanks Andy
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Change of price plan in mid contract
Hi, vodafone are changing the price of the contract I have with them even though I'm in mid contract with them. It's only a small amount but I just wanted to ask. Is the fact they are changing the price enough to get me out of the contract? Thanks in advance Michael
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BT took my money and I can't get it back
I bought an HP printer from BT in a shareholder shop offer on 9/6/2011 and it broke down in mid July. They wouldn't replace it immediately said it had to be returned.(19/7/2011) They collected it and I have heard nothing since. No printer- no money back and of course I do not have a BT user account so no way to get back my…
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Comet laptop broken outside of warranty.
Hi guys, I hope someone can give me some advice. My parents won a brand new laptop (and all accessories) in a Christmas draw at their local club in December 2009. They were obviously thrilled with this and very much enjoyed using the laptop. However, unfortunately the laptop stopped working around 5 months ago (16 months…
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Internet shop won't talk
Hi, Not sure how I stand on this one - see what you think. Myself and my Fiance ordered 2 pairs of shoes from a british online shop that promised quick delivery. We did not receive the delivery as quickly as we thought we should, so attempted to contact the shop to query but there was no answers to emails and no one…
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Blockbuster return - no receipt
Am I right in thinking that you don't need a receipt to return a faulty item? I bought the StarWars blu-ray set from Blockbuster at the weekend, and foolishly threw away the receipt - but the sound is dodgy on one of the discs. Do I just need to take in my credit card statement? It shows that I made a purchase from them,…
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damage to car after trip to garage
I'm after some advice before I return to the garage tomoorow 1 week ago I had my rear exhaust changed at a local garage, no complaints previously, however I have noticed this evening that the edge of the bumper closest to tail pipe has melted:eek:. I am returning tommorow to see what they will do about it, but would I be…
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Unwanted Neighbours - What to do?
My next door neighbour is selling their house to a company that is going to change it into a home for therapeutic care and education for children 7-13, with emotional and behavioural difficulties. What rights do I have to stop this from happening and how do I go about stopping it?
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owed money by someone, worth trying to get it back?
Hello! first post so if i've put this in the wrong place then i'm sorry! but basically, i'm in my 3rd year at uni, but in my 1st year (around march 2010) i leant a girl i was friends with at the time £25 for a train fare. she always said she'd pay me back at summer, but that came and went. i then continued to ask her many…
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Demanding further payments despite cancelling contract - Debit Finance Collections
I was required to give one calendar months notice to leave a martial arts class that I had been doing for a while at £35 per month. The terms and conditions stated that I must do this in writing to 'The Provider'. I wrote to the martial arts firm on 14 July 2011 giving my one months notice. Having heard nothing by mid…
