Argos Leather sofa

penguin9

Hi All,

This is my first post but I'm looking for some help and what my rights are before I try to get in touch with Argos

I bought a leather corner sofa from argos in January 2010.

The seats on the sofas do not have any bounce/padding left in them and look like they need re-stuffed. The sofa hasnt had excessive use - I live on my own.
Is it reasonable to expect that the sofa has reached the end of its life after 20-ish months? or should I take this further

(Even though the sofa was from argos it wasnt cheap - £999, and cant really afford a new one)


Thanks in Advance!

debsue

Firstly i would contact them and and see what they say. Have you done that?

penguin9

debsue wrote: »

Firstly i would contact them and and see what they say. Have you done that?

Not yet, I was hoping to know what my rights are before I rang in case I got told I've had it to long and they cant do anything!

debsue

I would just see what they say first and let us know, then you can be advised further

Dorisx

I bought my sofas from Argos (they're fabric though) and within the first two months they where squeaking so I rang Argos, explained and they sent out an upholster to see if they needed replaced or if they could be fixed at my house, mine got fixed at the house. Anyway the point in me telling you this is just to let you know that with me personally, Argod seemed very good at making sure I was happy and seemed happy to help! ... I hope they're the same with you - Good Luck!x

penguin9

I'll keep my fingers crossed they are that nice when I ring later! I shall keep you posted with what they say