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Dentist trouble
Hi all. My partner is having a bit of trouble with her dentist. She needs a crown and although on maternity leave the dentist is charging £375. The problem however is that the dentist has botched the procedure 3 times now. So far this has involved 7 trips to them to take impressions and attempt to fit the crowns. However,…
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Fit for purpose - opinion?
Hi all, I'll keep this short and sweet in the hope that some of you can let me know if you think this situation classes as 'not fit for purpose' Samsung DVD Recorder purchased from Comet in Dec 2009 for £185 Became faulty after 11 months, unit exchanged for new. New unit faulty after 1 month, unit repaired. Unit now faulty…
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Fault dvd player ASDA not intrested
A classic I cant find the receipt situation. I dont know whats changed but ASDA always used to go out their way to help, but not this time So things went a little some like this :mad: DVD purchased 24 dec 2010. I was an employee at the time Player breaks two days ago. Asked instore whats the refund/exchange policy Checked…
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PYNK Studios
I am so annoyed at myself. I can't believe I fell for this! I fell for the promoter-outside-a -hair-&-photographic -studio. Me, a seasoned MSE member who should know better! I just want to know if I can get my money back. On Wednesday lunchtime I was accosted outside PYNK Studios in Victoria by a "member of staff". PYNK,…
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ste237
Bought to trees from nursery in July, kept both well watered but now have died. Spoken to nursery who say I have not watered them but will sell me two more at half price. I refused saying I want full refund, am i right?
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Dorothy Perkins returns/exchange, is this right or have I been conned?
I bought 2 dresses from the Dorothy Perkins website last week when they had their VIP discount code running offering 25% when entering the code at checkout. I'm a size 12 usually but the dress I wanted was out of stock in size 12 so I bought the 10 and 14 as with fluctuation of sizes I figured one of these may fit anyway.…
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Who regulates Amazon? Can I complain to them?
Hi, Not sure if this is in the right area, but I thought I'd throw this open to the experts. I was browsing Amazon yesterday and wanted to buy a book. I got to the check out and there was another book in my basket. I thought that was strange. Checked with the wife she couldn't remember being on Amazon, so I contacted them.…
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Royal Mail - No Compensation (Don't Use Royal Mail)
1) Item was sent by Royal Mail 2) Item was stolen by Royal Mail staff/lost due to Royal Mail staff incompetence whilst in their care 3) Compensation claim was submitted with evidence of value (letter from retailer to confirm value of item) 4) Royal Mail apologised for losing item but denied compensation claim because they…
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Corsair returns delivery costs
I have a power supply for my PC which I build myself which has blown. The power supply has a 5 year warranty and the piece itself is probably still worth about £80. I have returned the power supply to Corsair as they requested as part of the warranty which has meant sending it to Holland at a cost to myself of £32. As the…
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18 Months Old Dyson Faulty....
I bought a Dyson DC23 from Argos in March last year, the motor now appears to have blown, it wont work and smells of burning when switched on, can I claim anything from the retailer for repairs as 18months is not a long time for a reasonably expensive vacuum to last, if I can claim how do I go about it as I expect the…
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OMG I appear to have been scammed!?!?!?
Hi, First time ever, I think I've been scammed. I bought a mattress from a company called New Leaf via their website. Payment (~£80) went through WorldPay on my Mastercard. It's now 10 days later and I have had no email from them, they don't respond to my email requests and they don't return my phonecalls. A bit of digging…
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British gas chasing me for non-existent debt
Hi MSEs Wonder if anyone could give me their thoughts on this: In march 2008 we shut a shop. On the last day we read all the meters and contacted all utility suppliers with readings and a forwarding address for bills. Then handed the keys back to the landlord. We did the right thing and closed a business without owing…
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What Should I Do About This?
Last night DS and I had a yummy treat of a Chinese takeaway. It is very very rare for us to do so and I went on the FSA website and chose the only one in our area which had a five star rating for cleanliness. It arrived quickly and was good value. So far we are delighted. DS goes for seconds and then discovers a foreign…
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utterly poor customer service and negligence - currys
I promise I will NEVER EVER buy anything from Currys again!! My laptop was collected from home for repair on 07/Aug/11. After waiting for 2 weeks i been to Currys store and asked about my laptop. Instore person called customer care and confirmed that i will get my laptop on 29/Aug/11. i called customer care directly on…
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Against 0844 to call doctors surgeries?
I found this government e-petition when looking for another number to call my doctors surgery - it really annoys me to spend XXX rather than it come out of my inclusive allowance. Please sign if you agree and pass it on to anyone you think would be interested, as there were only 26 signatures when I signed.…
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Accidentally paid for six months of nothing
Hi guys, Made a bit of a blunder. I had a web hosting account around the beginning of year that I cancelled, and after using their contact system to cancel it the hosting was indeed cancelled and my plans removed from their system. It turns out according to their TOS you also have to cancel the subscription to them in your…
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Airline has cancelled flight but refuses me a refund
I have booked a flight for 28th October but then heard a rumour that the airline had closed that route from 7th October. They hadn't informed me so I rang and they confirmed all flights after 7 October had been cancelled. Fine, these things happen. Unprofitable route I suppose, but I assumed I'd at least get my money back.…
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Comet - 9 month interest free period, yet taking money after 1 month
Hi all, I haven't posted before but im hoping there is somebody that can help me :) . I bought an LG 3D TV from Comet a month ago and in store, I signed up to their 9 month interest free period on the understanding that I could pay as much or as little in that 9 month period as I wanted and then after that period, a direct…
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BA Holiday bought and paid for, but advertised at wrong price!
Hi I have bought a holiday on the BA website and paid for it. The money has been taken from my credit card. I have now had a phone call saying that the price on the website was advertised incorrectly and that they have downgraded us to a basic room room rather than the deluxe room. Can British Airways do this? We have…
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Very - Annoying phone calls chasing payment
Ok, I have nooo idea if I'm posting this in the right place so apologies if I haven't. My query: Very have been calling me at least four times (on one occasion it was 11) a day chasing payment for my outstanding balance. With none of these phone calls has an answerphone message been left...I only discovered it was Very…
