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OMG I appear to have been scammed!?!?!?

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Hi,

First time ever, I think I've been scammed. I bought a mattress from a company called New Leaf via their website. Payment (~£80) went through WorldPay on my Mastercard. It's now 10 days later and I have had no email from them, they don't respond to my email requests and they don't return my phonecalls.

A bit of digging suggests they have form for this kind of thing and that they previously traded under a different name with similar complaints.

What can I do?

Many thanks,

John

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you have an address, send them a recorded delivery letter.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    Raising a dispute with your card issuer and reporting it to trading standards is probably your best option.
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • patp
    patp Posts: 67 Forumite
    I've spoken to the card company, they are raising a dispute.

    Thanks

    j
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