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Has Three broken our terms of agreement -
Hello there, I'd appreciate some advice please. I renewed my contract with three mobile on 4th November and part of the deal was that I'd receive a voucher for a tidy sum for an electronics store within 40 day's. I have not yet received the voucher (today is the 48th day from November 4th) and after three phone calls they…
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Faulty toaster
We received a toaster as a wedding present in May 2008, but given that we were planning to do up our kitchen and wanted to save the new stuff for after this work we didn't start to use it straight away. We started using the toaster about 4 months ago after our old one blew up. The other day I put a bagel in to toast and it…
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dreadful experience at Maplins
After a really nasty experience at Maplins where a manager involved the police because we wouldn't go away, I need to contact head office but someone senior. Does anyone know who best to contact as I've looked on the Maplins website and really do not want to have to keep going over the details. Fortunately the police were…
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Travel cost reimbursed???
Hi I bought an item in large toy store whilst visiting relatives, have tried the item only to find it doesnt work. Have emailed only to get a non-responsive reply and phoned the branch they will hold 1 for me until i can get there. The item is to be used my daughters birthday party at the end of jan but was for a xmas…
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Consumer Priority Service 1 Year Extended Parts & Labor Service Plan
Consumer Priority Service™, Extended Service Plans, are all you need to protect your investment. This service plan offers the same high quality protection as your manufacturer warranty.
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Consumer Priority Service - How many years of coverage should I buy for my Apple MacB
I recently purchased a Apple MacBook Pro 17" online. It costs me $2299 plus shipping. If thr unit should have an issue over the next few years I want to be fully covered so I will be purchasing the Consumer Priority Service extended warranty as well. The online dealer offers a 2 year or a 3 year for about $100 more, Is it…
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Need help claiming compensation - Denied boarding on Ryan Air Flight
Hi All, This incident happened on the 4th Dec 09 at Luton Airport, my partner and I were denied the right to board the Ryan Air flight heading to Las Palmas Gran Canaria as we did not have our boarding passes sealed. We being of Non EU origin went to the check in desk to have our documents verified as stated on the…
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Charged for extra item at Tesco
I'm not sure if this is the best forum for my post -- I'm new here -- so please point me to the right forum if this is the wrong one! I went shopping late this afternoon, and bought some of the Listerine mouthwash on the 2 for £5 offer. I bought 2 bottles, to get the discount. I got the offer applied and had £1.40 knocked…
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Uregen Please help
Hi, my mum and dad both have credit cards with a high street bank. i also have one with the same bank and we all live at the same address. My mum and dad are taking theirs into the bank tomorrow to cancel theirs. I asked Can the bank tell them about my credit card as we are at the same address?
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Small Claims Court?
Hi, I'm new here, and congratulate you all on your hard work, helping others, and for the 'SAD FART' simplifying the complex sales of goods act! :T After an intense battle between myself and a web order company,- i fear the time has come, (assuming the latest letter gets a negative response) to persue a court claim against…
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Virgin Media - Misleading
When I moved into my new flat I could only get cable, so I checked with Virgin. The offer I was looking for was no longer available on the internet, so I phoned up. They could not find that offer but they offered me and even better deal (first warning sign!). It was £30 for broadband, cable and phone. It included Virgin…
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lowell and old O2 phone bills
ok I have received a bill for £22 from lowell ..i know they are scammers!.....I have done a fair bit of research and think this is statute barred, my question is are there any template letters i can use as there is not a credit agreement for phone contracts ..what can i legally request from them..ps. i paid O2 off in full…
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Tamarshop (online) money taken nothing received
I ordered goods at the end of November from http://www.tamarshop.co.uk/ and as of yet I have received nothing. On my order it says my items have been dispatched (this was 3 weeks ago) and as of yet I have received nothing. I have emailed the company several times but as of yet I have not received anything back. What should…
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Am I entitled to a refund for a sofa that was delivered faulty ?
I recently bought a sofa from Furniture Village,. When delivered it was faulty, however, they have sent their technician round and he says that it is 'within manufactureres parameters.' I have a letter from them apologising that it is not perfect and that they acknowledge my dissapointment, but are not going to do…
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Ebay shopping
I have bought a DVD from Ebay. Got it, turned out to be a fake. Soon as I opened it, it was obvious. Reported to Ebay. They removed other articles the seller had up. Paypal are asking me to prove the dvd was a fake by a third party. If I don't it will go on the seller side. They also sayed(paypal) that as there an online…
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Damaged fireplace not inspected what are my rights?
Hi, I recently purchased a fireplace from stovesareus.co.uk. The fireplace turned up well packed on Monday and my wife signed for it, (no time to inspect as it was fully packed up and the driver would not have waited). Having a busy week at work and a toddler in the house we unpacked it this weekend when we intended to fit…
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Parcelforce - Non-Delivery
What are my rights in regards to this? I know my parcel went on the lorry for 'Express AM' delivery this morning. Nothing turned up. I went out this afternoon half expecting a card when I got back but there's nothing and no delivery attempt at all. I paid £10 for Saturday specific delivery, can I claim this back off the…
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why won't a shop give me my money back.
My son yesterday after work, purchased a pair of Jeans from our local scotts shop he didn't try them on, because he was full of dust from his job, the jeans do not fit him, and today we tried for a re-fund, and they do not give one. http://www.scottsonline.co.uk/webapp/wcs/stores/servlet/Home_11801_12551_-1 they have an…
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Moorcroft Debt Recovery
We have recently been contacted by this debt recovery company saying that we owe Severn Trent £290.37 from a old address, when we looked into the dates they gave us were after we had sold the house and moved to our new address. We have sent countless emails and also sent proof of sale via recorded delivery, now thet are…
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Cancelling Reed's Home Learning College...
I am writing on behalf of my landlord, not sure if this is the right board but worth a shot.... My landlord signed up to Reed's Home Learning College when suffering unemployment to try and bolster his CV. However, after signing up in July, decided the course was not relevant to the jobs he was applying for, and has since…
