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Moorcroft Debt Recovery

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lee912lee
lee912lee Posts: 2 Newbie
edited 19 December 2009 at 12:13PM in Consumer rights
We have recently been contacted by this debt recovery company saying that we owe Severn Trent £290.37 from a old address, when we looked into the dates they gave us were after we had sold the house and moved to our new address.

We have sent countless emails and also sent proof of sale via recorded delivery, now thet are saying they are going to send one of represenitives to the house to arrange payment, they just dont seem to listen and always say they havent recieved the letters we have sent.

Also I have since found out that the house was repossed, maybe this is why they are trying to get us to pay the debt.

Anyone got any advice for me ?

Comments

  • BFG_2
    BFG_2 Posts: 2,022 Forumite
    Usual debt chasing.

    Google oft debt guidance ...and read the doc.
  • They can send one of their "representatives" around if they want, at which point you can tell them to "do one" before promptly slamming the door in their face and going back to whatever it was you were doing.

    I doubt they will send anyone though. This is just a scare tactic. More likely they will sell the debt to another DCA who will start the cycle again.
  • cabbage
    cabbage Posts: 1,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi

    It might be best to contact Severn Trent with your information proving that you do not owe the debt. That way it might be tackled at source.

    You should point out that it is harrassment if you are pursued for a debt you do not owe.

    Have a look at www.nationaldebtline.co.uk template letters and send one to Severn Trent with a copy to Moorcroft.
    The Cabbage
    Its Advice - Take it or Leave it:D
  • cabbage
    cabbage Posts: 1,177 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oops forgot to mention. Its probably a bluff on their part to threaten to come round but both bailiffs and debt collectors do not have right of entry so you do not have to let them in.

    For bailiffs to call, the creditor has to go to court to get a warrant so I doubt they are bailiffs as they would have no proof you owe the debt as it was after you moved.

    The only time you have to let a bailiff in or they can break in is

    a) if you've let them in before
    b) if you owe court fines

    Obviously there's lots of rules and regs re bailiffs and I have only summed up the salient points. There's more info on this on www.nationaldebtline.co.uk

    Debt collectors are just there to see if they can get any money from you. They have no rights.
    The Cabbage
    Its Advice - Take it or Leave it:D
  • Thanks alot for all your advice, going to send them another letter which ive dowloaded from the national debtline website
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