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simply be taking payment from debit card
Help me please, simply be have taken money from my debit card which is recorded on my account details for an item oredered. This should of been added to a credit account and not taken from my debit card. They are saying that I must have ordered this way and that is why it was taken, I did not order the item and pay with my…
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Bars changing prices with no warning - legal?
basically I was out last night and went to a bar where it was 2-4-1 cocktails for £2.95 but when I went to pay I was charge £3.95. I complained but was told as it was a special events nite (a-level) prices were higher as managers descression (sp) but there was no warnings or notices saying this anywhere and I wasn't told…
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argos washing machine
Hi my nan bought a washing machine from argos, and didnt take out the extended warranty... and guess what now its broke, it is not pumping out water and spinning the wash, will argos replace this as its out of warranty....
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Please help me
Had a couple of phones from apple store birmingham but they were problems with them so i had a refund but just noticed on my receipt and doesnt say anything about refund:confused: its just like a normal sales receipt think the guy may have charged for another phone instead of refunding one,whatcan i do now,im really…
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Returning damaged shoes - what are my rights?
Hi everyone, thanks for reading this. Last weekend I bought a pair of shoes from a well known high street store in central London. Upon taking them home, I realised that there was some serious damage to the shoe, where there was a cut in the shoe. Obviously I was pretty annoyed by this, and as it was late shopping this…
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My consumer rights, re wedding dress, any advice please?
Hi, Just a query. In 2007 and was going to get married and the wedding was cancelled. I has already paid nearly £500 pounds toward the cost of an £800 wedding dress. When the wedding was cancelled the dress that was a standard uk size 14 had not been altered in any way. After many phone calls trying to get hold of the…
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Paid By CC - now have problems
Hi Purchased recliner sofa from land of leather last may, in Jan noticed several issues including a cut hand from staples sticking out, the mechanism causing the leather to tear, the seat sinking and the chair seeming offline(leaning to one side) There is only myself and Hubby here and we sit on it for a MAX of 3 hrs a…
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New Lease Car Problem
Hi, Just over a month ago I took delivery of my nice new shiny Audi A3 Sportback 1.9TDIe. After I'd had it 4 days, it was towed by the RAC & spent 2 nights in the Audi workshop! Last week I had to take the car to the dealership once again for the same problem. This is what is happening: Every 60 miles or so (I do about…
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Royal Mail Special Delivery
Does anyone know of the address I can make a complaint to regarding RM Special Delivery service? I bought some Euros from a bureau de change in London on Monday, and paid for next day special delivery guaranteed before 1pm, they didn't arrive by 1pm, when I phoned the local sorting office at 1pm they told me that my…
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Spaceslide Wardrobe Nightmare
(Sorry bit of a long one) So, I ordered a fitted wardrobe online from spaceslide.co.uk (made to measure) and I didn't get what I thought I ordered. Unfortunately hubby signed for it on delivery. :confused: Seems like a simple mistake - should have paid more attention while I was placing the order - BUT their website is…
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Not fit for purpose?
I bought a new HD Ready TV in November 2007 and at the same time upgraded to Sky HD. It became apparent soon afdterwards that we had a problem with the HD signal called out Sky initially who said it was the TV then called the LG . Since June 2008 we had had several visits from Sky and TV engineers and we are still unable…
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Ghdsellmart.co.uk
I unfortunately purchased a pair of counterfeit straighteners from the above company and my credit card company have offered to help. However, they need an address and I do not have any correspondence with this on. Can anyone help?
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Mamas and Papas - faulty cot bed!! Help needed!!!!
We purchased a Mamas and Papas Savannah cot/bed from Lisburn Baby Shop. We returned home and the 2 end panels were damaged. As advised in the instructions leaflet we phoned the helpline. They said they couldn't help us, only the store from which we bought the product could open a complaint. The lady on the phone admitted…
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Argos Faulty Camera
Hello, I bought a camera last november, it broke in May and Argos sent it away to be repaired. I wasn't impressed with the focus on it since the repair but it was bearable. This week, it has broken again with the exact same fault (won't turn on at all - and it isn't the batteries, makes a clunking noise). Just wondered…
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Asprea Insurance claim NIGHTMARE!!!
Having read many of the other posts - i wondered if ayone had managed to resolve their problems with Asprea? We had a water leak in May - originally quite straightforward. The lino and floor soaked, and the carpet ruined in the room below. Called Norwich Union and were told - no wories, someone would be out the next day.…
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Lease Hold Property - charge
Hi, hope you can help! Hope I'm also on the right board.... I live in a flat for which I pay a monthly fee to a management company. At the end of 2008 there was a £15.99 short fall and I received a letter telling me to pay that. I phoned up, gave my card details and thought no more. Six weeks later, I received a letter…
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Car Insurance Excess
Hello all I need some advise. My better half's car was driven into, the claim went ahead with the other party excepting full respocibility and she was told she would need to pay an excess for the repairs. When she went to pick her car up from the repairer she mentioned about paying them the excess and the lady there said…
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Broken pram
A friend of mine bought a pram last year in June 08 just before her baby was born. It's a mamas and papas one, brand new and cost £550 Now - one of the front wheels has fallen off. She didn't ride it hard or anything like that and it just broke at the axle and fell off. She took it back to the shop where she bought it to…
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T Mobile in store upgrade
I have posted this on the mobile phone board, but perhaps it might be better here? I recently upgraded my mobile phone in a t-mobile store, and since doing so found out that I would be eligible for a better model of the phone I plumped for. I have contacted the store and they have told me that as it was done in store…
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Can they cancel my purchase?
I bought an item from Expansys UK website, for delivery to Ireland. When I selected shipping to Ireland, the shipping method and cost increased, accordingly. Paid for the order with PayPal (originally tried with credit card, but they didn't accept it for some reason). Now, I see in the description of the item, on the…
