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Tesco - rights over exchange/refund/cr note
I bought my daughter some school trousers from Tesco a couple of weeks ago but they didn't fit, I had thrown away the receipt (silly me!) but was more than happy to exchange them/have a credit note etc, when I took them into customer services, they told me to find another pair and they would exchange, so I did this, got a…
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V Festival Tickets - How do I check next time
My son is currently distraught because he has just found out that the website his friend bought his ticket from was a fake (vfestival.net instead of vfestival.com) and he won't be going this year after all. Him and 5 friends each paid £165 for the tickets and they were looking forward to it sooo much, I really feel for…
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Comet refuse to repair badly warehouse-dented cooker. What next?
In brief (I can flesh out more details if needed), Comet took AGES to deliver a cooker. By the time it arrived, I'd started doing the rest of the kitchen, so it sat in the protective box (obviously). When the gasman came to fit it 10 days later, we took the box off to find two massive fork-lift prong dents in either side.…
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Dell laptops
I've ordered and received a laptop from Dell minus an integrated web cam. I've now spent three days on the phone with them they reckon they have no exchange policy? don't they have to have one of these? Anyone else had dealings or can help?
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Argos offer 10% Off cameras over £100 - advise please
Hi Just wondered if anyone had any suggestions about the Argos offer of 10% off digital cameras over £100 and free home delivery. My camera has given up the ghost and I desperately need a new one, saw one on the website that I liked, but it shows as not available for home delivery! I have reserved it in store for…
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Currys fridgefreezer help please
I bought a fridge freezer last thursday(13-8-08) they delivered it the next morning (14th)over the 4 hr time slot and told me to leave it off for 5 hours which i did when i went into the kitchen i noticed broken plastic casing dents and scratches on it.(i`m disabled and was resting)I phoned the 08445 number 6 times and…
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Ebay purchase goes faulty after 1 month
I recently purchased an in car DVD player which has gone wrong after 1 month so I put in a paypal claim and the seller is saying nothing will be sorted until I remove the claim. They are a business but I suspect they are drop shippers ie they are selling items which they dont have as the item was shipped from China. 1. Was…
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Broken Vax vacuum cleaner advice.
Hi all I was wondering if anyone could provide me with some advice/information regarding a faulty vacuum cleaner. On the 13th April this year I purchased a Vax bag less vacuum cleaner from Tesco. After just under two months of using it the handle which attaches to the pipe cracked and detached itself from the rest of the…
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Cash Converters & Guitar
I bought a guitar last week from Cash Converters for £99, its an Epiphone G-310 SG, and took it away. As there was no way of tuning it in the shop, I asked what my options were, and they said if there was any problem, I could return it to the shop. As it happened, there is, there is awful fret buzz if you take the action…
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Company not giving me a refund - been waiting 6 months!
Hello, I don't know if this is the right place to post but I will post anyway. Basically, I am asking for advice on behalf of my father who ordered a motorbike part from a company on March 10th, he paid them £75 by credit card. The part was meant to be delivered in 3-5 days. My father was going on a motorbike trip on 25th…
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Thomsons flight problem
Hi Having just returned from a weeks holiday in Majorca I thought I would seek advice before I write to complain to Thomsons. Whilst in the resort we were told by the Rep we could pre-book our seats for the return journey so we could all sit together (2 adults and 2 kids ). We duly paid 26 euros for the privelage and was…
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Hire Purchase
Hi All I am looking for some advice on a Hire Purchase agreement I have with Black Horse, The agreement wa taken out in April 2007 and within 2 days the Cylinder Head had gone. I took the car back to the dealer and they fixed the problem, again 8 months later it happened again the dealership is now trading under new…
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re complaint to holiday inn express
I made this complaint to holiday inn express about my weekend break there Dear . I hereby write this email to make an official complaint about my stay at the hotel between the 14th August and 16th August 2009 in room number 205. My complaints are: 1) Bathroom had cracked tiles which bare feet could easily be cut on and I'm…
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Old coins - what to do with them
Not too sure if this is the right thread, please feel free to move it. My friend has found some OLD 10p and 5p coins whilst clearing out her grandmother's home. Both of these have been out of circulation around the early 90s. There is about £2-3 in coins Are they legal tender? What is the best way of getting rid of them?…
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what are my rights problems with a credit card
Hi I went to my local and decided to buy a few mates a drink so I decicided to do cashback so the 1st time £46.60 the card Declined so i did just the drinks without cashback £6.60 but that Declined it has shown in my account as to payments shall i speak to the manager of the pub when it reopens after it is redone or phone…
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Laptop from Comet inherent fault?
How do I stand with the following? My ex bought a Toshiba laptop from Comet 15 months ago - after about 5 weeks from buying it we took it back to Comet as it was dead (nothing at all happenned when powering it on) - they sent it off for repair - apparently it was a mainboard fault. The computer was returned working but…
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ebay
seller made a false description about goods any help
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Reader's Digest Bankruptcy
http://www.dailymail.co.uk/news/worldnews/article-1207163/Readers-Digest-files-bankruptcy-protection-reduce-1-35bn-debt.html What are my rights with regards to a subscription? I bought a subscription in April with nectar points. If they stop publishing can I complain to nectar and get some of my points back?
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Friend doesnt want to go on holiday....
Myself and my friend are due to go on holiday. Due to a falling out she has decided she no longer wants to go. I have been unable to find anyone to take her place so the holiday has to be cancelled. I am the lead name and the holiday was paid on my credit card. She gave me the holiday balance in cash. There were no…
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H.Samuel damaged my watch
Hi I need some advise on something please. I bought a Seiko watch from H.Samuel a few months ago and shortly after the Chrono stopped working. I took it back to the shop and they sent it to seiko for repairs under the guarantee. When the lady at the shop entered it on the system she described the condition as worn as it…
