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Protection after Payment
I am about to purchase a new car and have to pay by building society cheque 8 days in advance for it to clear the banking system. Is there a letter template or advice that I can get the dealer to sign to ensure that I do not lose everything should he become insolvent during the 8 day period. It sounds a bit over the top,…
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What can we do?
Hello, We are currently having windows replaced in our house, work should have commenced over a week ago, but was only started on Friday. Today, Monday, and work has come to a halt again, as there are no workmen available to complete task. We don't know when job will be complete. My partner and I have had to take time of…
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Trying to get comp following flight downgrade
Hi there, I had recently posted an enquiry.. http://forums.moneysavingexpert.com/showthread.html?p=19776053#post19776053 Since arriving back in UK my parents have tried to get some sort of compensation (not only were they 'downgraded' but they didnt get use of lounges and other associated business class bonuses, had delays…
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Tickets bought by friend but won't pass on
A friend bought tickets which I reimbursed him for, for an upcoming event, but being in the unfortunate financial climate I am no longer able to go and as such need to sell on my ticket in order to cover the cost of the ticket as much as possible. However, despite my many requests for the ticket, my attempts have been…
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Trading Standards
I often see on this thread references to "take things up with trading standards". I've never been very impressed with either the quality of advice or service received from trading standards departments - including in situations where the legal position would have presented an open and shut case for them. Anyone had any…
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Washing Machine warranty
My not quite year old washing machine has stopped working this evening, should it still be under guarantee, I have the receipt, and a number which I will phone tomorrow, its a matsui and Ibought it from currys.
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Avoid londonmediamall
Avoid the above website, by looks though it looks like it has been shut down. We ordered 2 DVD's off this site for our son. Upon receiving the 2 items, these turned out to be Pirated copies! We have contacted Pay Pal who advised they are unable to help with this transaction. Luckily I added our Credit card on to Pay Pal…
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Oli
Last week I was sent an e mail from Oli offering me 25% discount on fashion for 1 day only. I took advantage of this and purchased a pair of size 6 ladies boots. When I received them the box showed size 6 and there was a white sticker placed on the boot showing size 6. Although this is the size of footwear I always…
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littlewoods sofa problem
I paid £1680 for 3 and 2 seater sofas from Littlewoods catalogue in October. About 3 months ago I rang them and complained that the arm of the 3 seater was making a noise like cardboard wobbling back and forth and I could feel the wood support through the leather. They said they would send someone to lok at it, He turned…
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gas leak in my flat
I had some new pipes put in outside (gas) as we had a gas leak outside. when the guys came to reconnect our gas they noticed we had a gas leak near my cooker my flat is rented i know it is down to the landlord to correct this but shouldnt he off checked it before we moved in?
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Faulty Washing Machine
Bought an Indesit WIB111 washing machine in December 2008 it has broken down 4 times in 8mths. I bought it from Makro and although it is still under guarantee, assume this machine will continue breaking down after the guarantee ends. Would like a replacement or refund, Makro said its Indesits problem not theirs!!! Indesit…
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hilton was double booked
Hi all yesterday i had the best day of my life i got married the day was perfect apart from the hotel i was booked in the hilton in cardiff i paid for a king size deluxe room and when we arrived there at 1 am they gave us a twin room the hilton knew we were getting married what were they thinking :mad: anyway they told us…
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DFS sofas! how to go about replacing a faulty sofa?
We were recently given a 6 month old mink fabric recliner sofa bought from DFS last November by my boyfriends Nan as we have just bought our first home. The sofa cost more than £2000 for a 2 seater and two 1 seaters. The problem is the sofa is covered with a strange lime greeny colour on each piece of furniture! this has…
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Fake GHD website missing order?
I very stupidly ordered GHD hair straighteners from ghdhaircom(full stop)com thinking it was a genuine website. The more I look at it the more I know I've been ripped off. The site claims to be American. I placed my order on 9th August 2009, on 13th August I received an email advising me of a delivery tracking number. The…
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Just bought tickets
I purchased 2 tickets on BMI Baby's website last night but have made a mistake. I already have the confirmation email from them, and have spoken to my bank and it is too late to cancel the payment which will go out in the morning. Is there anything I can do?
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Harveys Cleo Sofa
My son purchased a Cleo sofa from Harveys Nov 06, and now the sewn seam (at the top of the backrest part of the sofa) has torn/split right at the sewn seam. Now he lives on his own , as it is a corner unit he always sits on the same part of the sofa, hence rest of sofa has next to no wear. However, surely this sewn seam…
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Currys faulty Satnav/TomTom.
Hi Please could some one give me some advice, I purchased a Tom Tom on 20 July 2009 from Currys in Chorley Lancs. I have only used it twice the second time i used it i tapped the screen and it cracked! Before you ask no i am not Clark kent! I went back to the store yesterday with the TomTom and my receipt .The guy in the…
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3rd party virses hp company
hi all, i'm a newbie to this foram, please be nice to me! i will try to keep this short and sweet. my oh brought a car on hp, a few months later money was tight, so we deceided to sell (with hp agreement). sold the car to a back street car dealer, he said that he will pay off the rest of the finance to the hp company.…
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Cancellation rights?
I wonder if someone can advise. I ordered some bedroom furniture from B&Q three weeks ago and they are due to be delivered at the end of next week. They were on offer at the time with a third off. However , this weekend they are offering them at half price. I want to cancel and re-order and save about £200. Can I do it? Do…
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Why not a refund?
Today I brought a bike product back to the store as I had purchased the wrong size - my fault I admit. According to the receipt I can return this within 14 days and I have done so with 4!! The assistant said that they dont do refunds and have a policy in the top corner of the shop front saying that "Goods may be exchanged…
