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Fitness First have sent in muscle men
My son joined Fitness First in October 2008 but left for New Zealand on March 19th 2009, with seven months left on his contract. Fitness First said he couldn't cancel his membership but could transfer it to someone else. So on March 18th we saw the FF manager and filled in the necessary forms, which the manager checked.…
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SOGA and faulty fridge freezer
my new fridge freezer broke down after 6 weeks. the retailer arranged for the manufacturer to repair the item, but after two failed visits the retailer has replaced the item. am I able to claim the following a) lost of food resulting for the appliance's failure, which comes to approx £60? b) 14-days of inconvenience for my…
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Sale of Goods Act. Exact wording advice
Hi Guys, I am about to take Comet to court under the sale of goods act as amended 1979. Can anyone give me any advice as to exactly what to put in the court papers. My TV has broken down after 17 months and I want to claim it should of lasted a lot longer under the above act. Do I need the exact wording of the SOGA for the…
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What to do if a shop forgets to charge you?!
What rights do you have should a retailer forget to charge for a transaction? In June I bought £150 worth of cash from a travel agent using my debit card. The cash had been reserved online but payment was "completed" at the branch. After a friendly chat with the cashier I walked out with the cash, enjoyed my holiday and…
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DSR return rights with ebuyer
Hi, My mum bought my dad a new TV as a surprise from ebuyer, but he doesn't actually want it. ebuyer refuses to pay for return postage as it's not faulty, and they are just returning it under the 7 days DSR due to having changed their mind. They say my mum has to arrange the return herself. She has called lots and lots of…
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Canceling a gym membership that is held with a membership management company.
Does anyone have any advice on how I can get out of a 3 year gym contract. The contract is held with a membership management company and is direct debit. I have seen that people have used fake doctors notes before. I rang the company and told them i was advised not to train on medical grounds and they said if I can supply…
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Packaging dispute
I bought some Iomega backup tapes from Lambdatek (a pack of 5 tapes which are used with an external drive to copy data from a computer). When the item arrived, I realised that I had made a mistake and had ordered the incorrect type of tape to fit my drive. I immediately contacted Lambdatek to notify them of my mistake and…
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tv problem with tech guys
About 2 months ago I bought a tv from currys as a display model it was a 37" for about 200 pound as it didnt have a remote or a stand but i was happy with that. When i got it home and up on the wall it had a fault with black lines across the screen. They sent a repair man out who told me it was a certain fault but he didnt…
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Gas works
hi i may have posted this in the incorrect place but could do with some help what would you do in this situation.. We are having some gas pipes re installed outside my house and about 2 weeks ago they cut through *just mine* my bt line so i was 4 days without an connection until bt could repair it.. Yesterday i went to…
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Name or not to name?
I've noticed a lot of people in this forum often say "A well known high street brand" or "An online retailer". When there doesn't seem to be any particular reason not to name the company concerned. Under what circumstances however is it inadvisible to name a company on the forums? Personally when I had issues with my…
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Mini Nightmare - now with headoffice
Friend bought a mini from a main dealers 2 weeks ago, 54 plate since then, it was louder at idle after a few days so she had them look at it. They said a new gearbox was needed and would need to be booked in sometime she got it back later that day and they had left chewing gum on the seat, see thread here…
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Dell Order
My husband ordered a TomTom Go 740 Live from Dell on 07.07.09. We received an order confirmation email and given a delivery date of 15.07.09. The item was showing on the website as in stock at the time of ordering. On 11.07.09, we received an email saying that as demand had exceeded their forecast, the revised delivery…
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interior of car stinks of petrol after garage visit
First a confession. I put petrol in my diesel car on Sunday - D'oh. Luckily I got it to a garage who drained the engine and it seems to be running fine (fingers crossed). The problem I have is that the car now stinks of petrol. I am sure they have spilled the fuel in the car and it is making me feel sick. I have a wife…
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help needed re monstersupplementstore.com
hello We orderded £104 worth of goods 3 days ago, with next day delivery on a visa electron halifax debit card. goods have not come, no one answers emails or answers phone and after googling them, i am not the 1st either. A lot of people are claiming back through their bank. We rang halifax, who said they would contact…
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Need Advice with Dress problem
Hi all, need a bit of advice,:mad: I bought a designer dress in Coast (Debenhams). It cost £90, down from £140ish in the sale. I wore it once to an outdoor wedding and it has got water damage on it! By that I mean, water actually stained the dress - even under my armpits where I must have sweated a little.:p I read the…
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My rights? - Placement did not work out.
Hi all, So I am a student studying Spanish and I really wanted to use this summer as an opportunity to gain some work experience and practice my language! I applied to many jobs and internships but was unsuccessful! Therefore I resorted to applying for an internship with a certain company, I applied for a 2 month…
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Tkmaxx Returns??
Hi there, I purchased a shirt from tkmaxx for someones birthday and asked at time of sale if it would be ok to return if doesnt fit, I was told fine and I am pretty sure I was told I have upto 6 months if items are returned in same condition. Anyway I took the shirt back today to exchange for a larger size and was told…
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Broken pushchair - where do I stand??
I brought a pushchair last june, ahead of my daughters birth in october. I had to return it to the company in february (after 4 months use) to be repaired as the back wheels had worn down completely. It was repaired and sent back to me. I then had to return it again in may as the wheels had again worn down, once again it…
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littlewoods catalogue
Hi New user. I have been an agent with empire stores for over 12 years. they were taken over by littlewoods, they never informed me, they still trade as empire stores. i have paid in £1900 since jan 09, and when i tried to claim my 10% commission i have been informed that i only have £89.00 instead of £190.00. they have…
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My gym instructor wont pay my refund
I had paid up front for gym personal trainer sessions and she just suddenly left. I have now approached her for refunds and she states that its the gyms responsibility to refund me. Ive looked at my contract with the gym and they state that all personal trainer sessions are a contract between me and them. Im just getting…
