Washing Machine warranty

jennyo

My not quite year old washing machine has stopped working this evening, should it still be under guarantee, I have the receipt, and a number which I will phone tomorrow, its a matsui and Ibought it from currys.

Esqui

Yep, if it's under a year old, it will be.

Enjoy the voice recognition bit on the line

jennyo

Esqui wrote: »

Yep, if it's under a year old, it will be.

Enjoy the voice recognition bit on the line

Thanks, oh no not voice recognition, they never seem to understand my accent.

Esqui

"First I need to know some details of the product you are calling about. First, I need to know the product manufacturer. For example, Hoover, Zanussi, Hotpoint. Please say the product manufacturer now."
"Hoover"
"Was that Hotpoint?"
"No"
"Please say the product manufacturer now"
"HOOVER"
"Hoover, thank you. Next, I need to know the type of product you are calling about. For example, washing machine, tumble dryer, cooker. Please say the type of product now."
"WASHING MACHINE"
"A washing machine, thank you. Next, I need to know the date you purchased the item. You can find this information on your receipt. I'll ask you to say the full date, for example the 30th January 2003. Please say the full date now"
"The te-"
"I'm sorry, I didn't catch that. Please say the full date now"
"The ten-"
"Please hold for an advisor"
"FFFFFFF-"


(Yes, we have to use exactly the same line as customers)