Oli

cinzano

Last week I was sent an e mail from Oli offering me 25% discount on fashion for 1 day only. I took advantage of this and purchased a pair of size 6 ladies boots. When I received them the box showed size 6 and there was a white sticker placed on the boot showing size 6. Although this is the size of footwear I always purchase, I could not fit my foot inside these boots. Upon removing the white sticker I find that these are a size 38 which I believe to be a UK 5. I have asked Oli if I order a bigger size, will they honour the discount to which they have replied no as I have used the discount once. Do I have any rights here as it is a large discount to forfeit for what I believe to be their mistake. Any advice would be greatly appreciated. Many Thanks

zootscoot

The goods are not as described and therefore in breach of s.13 of the Sale of Goods Act. You are entitled to a replacement. See more info on the Sale of Goods Act here:

http://www.e-lawresources.co.uk/Statutory-implied-terms.php