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Can they cancel my purchase?

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I bought an item from Expansys UK website, for delivery to Ireland. When I selected shipping to Ireland, the shipping method and cost increased, accordingly. Paid for the order with PayPal (originally tried with credit card, but they didn't accept it for some reason).

Now, I see in the description of the item, on the Expansys webpage, it says, "Please also note that all customers requiring delivery outside of mainland UK, will need to arrange their own couriers to collect the scooters from our warehouse.".

But as I said, during check out it gave me a shipping price to Ireland, which I accepted and so paid for in full.

Should they try and do so, what right have Expansys got to cancel my order, being that it's already been paid for?

Many thanks.

Comments

  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    which part of Ireland north/south ? the company i work for only deliver to mainland adresses as theres extra paper work involved .
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    CHRISSYG wrote: »
    which part of Ireland north/south ? the company i work for only deliver to mainland adresses as theres extra paper work involved .

    Ireland. (Rep of.).
  • Meepster
    Meepster Posts: 5,955 Forumite
    Unfortunately, they have every right to cancel your order and they can do so at any point until you actually recieve the goods...
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    mwilletts wrote: »
    Unfortunately, they have every right to cancel your order and they can do so at any point until you actually recieve the goods...

    Ok, that's interesting, thanks. I'm sure I heard somewhere that once payment is taken the contract is formed. Is that not right, no?
  • Meepster
    Meepster Posts: 5,955 Forumite
    Nope, a contract is only formed when you accept the goods.
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • jammin_2
    jammin_2 Posts: 2,461 Forumite
    mwilletts wrote: »
    Nope, a contract is only formed when you accept the goods.
    Right you are. Thanks for your help.
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