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laptops direct
I recently bought a few printers off the laptopsdirect website. They were IP3600 pixma printers and a bargain at £30 each. I thought I'd buy a few, because of the low cost. I also phoned their sales to query the price, to which they agreed it was a good deal at that price. The advert also appeared on their 'feature'…
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Fencing Problem
Hi there, If you erect new fencing between the boundaries after a verbal agreement between parties (neighbours) to do so & then after the work has been done refuse to pay a penny for the work, even after agreeing to do so. What should be done here? I am thinking about a court claim at worst. Your thoughts please. My…
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Age Restriction BBQ Charcoal
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Paid for goods, comet won't supply
We placed an order for a fridge, which was confirmed by comet on the 29th may and also for which payment was taken. However we recieved a call on the to tell us that comet would not be able to supply this fridge on the 1st July as it was out of stock from the supplier and being discontinued (even though when we placed the…
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Not received Sky M&S vouchers
In May I saw on this website that Sky were offering £50 M&S vouchers if you signed up to Sky+ before a certain date. I did and I have the email confirming this saying the vouchers will be sent to me 30 days after Sky is installed. I had it installed in May and the vouchers still haven't arrived despite me emailing them and…
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Advice needed on where to go next with builder.
Around 5 weeks ago, a local drive-way company dug up part of my drive by mistake (they had got the wrong house!). They were very sympathetic and offered to fix it (as they should). I asked them for a quote to get the whole drive replaced, as the work that they do is quite good. The quote, even with the extra discount was…
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LCD TV broken 6 mouths outside of warrently
Hey guys, My first post after getting a lot of super useful info from this site! Basically I bought a 40" LCD TV back in December 2007, and recently its broke, you still get a picture bit its in no way acceptable as the colour is completely shot. Ive had a quick read of forums so Im getting up so speed (I cant post any…
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withdrawing an item from "sale" stock
I visited Kathmandu on the weekend especially as they had their sale on and we needed some stuff for an upcoming trip. I wanted a travel pillow and one was advertised in the sale brochure, which was available instore, reduced from £13.99 to £8.40 - 40% off. I paid the bill and checked my receipt, the pillow did not come up…
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returning a gift card
Hi Was wondering if anyone knew my rights on returning a gift card. Basically I have bought a gift card for an upcoming wedding, but a misunderstanding between my husband and I has resulted in him buying one as well!! :rolleyes: Do you know if we can return 1 and get our money back? Its from Debenhams so not like we could…
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verbal agreement and the court.
just over a year ago, my husband rented a truck from a "friend".. he paid £1400 deposit and then made monthly payments.. on the verbal agreement that if we ever gave the truck back, or couldnt pay, he would keep whatever from the deposit in lieu of money due to him. We asked for this to be put in writing, but this was…
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I.T overkill
hi, 2 years ago i wanted to get in to the i.t industry. i had no experience and did some googleing to see what i could find in the way of training packages etc. i eventually found a fairly well known company and called them up and they arranged for an adviser (salesman!) to come round and basically talk me into it. the…
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Accident in hotel
Hi there, Just wanted some advice, please. Last week we went away for a short break to a hotel we go to around 3 times a year with our family. We were in the swimming pool showers and I slipped badly and fell and hurt my elbow and the back of my head. I was quite dazed at the time but the hotel very kindly ran me to the…
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Cheque lost in sorting process by my bank after 9 months!
My banks has just sent me a letter explaining that a cheque of £799 I paid in 9 months ago has been lost in their sorting process. They also enclosed me another letter for me to sign instructing them to contact the people who gave me that cheque and issue me with another one. I do happen to remember who gave me that cheque…
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Dell have basically stolen my laptop. Has this happened to anyone else?
Bought a Dell Inspiron laptop in April. In May, several keys on the keyboard stopped working. Reported this to Dell customer call centre in India. Four weeks of slow responses from them then ensued. They told me to download a programme from the Dell website that would fix everything. When I ran it, it completely froze the…
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Manufacture / design defect help
Hello there, I purchased a HP w2228h TFT monitor from PC World (yeah, i know) about 11 months ago and it has now got several insects behind the LCD matrix, but in front of the backlight. Two of these insects have now died, so i'm stuck with two big black marks in the middle of my screen. The monitor i purchased wasn't a…
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Problems with my new washer
I bought a new washing machine (hotpoint) in april this year and it is putting small holes in my clothes. I know it sounds strange but they are apprearing like little pin pricks on about 6-7 items of clothing now. I rang the place I bought it from and they sent out a hotpoint engineer, he plugged it ino his laptop and said…
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Broken Breville Microwave out of warranty!
I purchased a Breville Microwave (£60) from Tesco on 12/7/07 and when I went to use it on 13/7/09 it didn't work! How convenient, just 2 years old! When I emailed Breville they told me that it only had 1 years warranty, but I'm sure I saw something on TV not so long go about electrical products and that you may still be…
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Returned goods questions
Hi, On 22/06/09 I purchased a Powakaddy II Electric golf trolley from Direct Golf's store at Becketts Farm in Wythall just outside of Birmingham. On it's first outing it cut out a couple of times, but worked for the whole of the 18 hole round, yesterday it managed just half a hole before it died. The battery was fully…
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My TV broke down out of warrenty
Hi I bought a samsung 32" lcd tv, 2 years ago and now it has broken down after the warrenty run out. i didnt purchase a extended warrenty plan and so now i am left with the choice of an expensive repair bill or the purchase of a new tv. I have heard that there is a strong argument that this product must have been unfit for…
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Ikea mistake
Hi I bought a PAX wardrobe system from ikea on friday, after unpacking it all i've noticed one of the doors does not haver any predrilled holes for the hinges. i had to hire a van to pick these up as they are really big, just called customer services as i hoped they would deliver me a new one as it is their mistake. CS…
