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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Two charges on account
I just wanted to warn people about an issue with some sites when you pay with PayPal. For some sites you will checkout from your basket and the delivery charge/vat will not be added yet. Checking out via PayPal then takes you to PayPal where a preauthorisation is done and then you go back to the website to complete the…
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Vanilla gift card/credit card
Hello Recently I retired, I was given for a leaving present a £100 vanilla gift card purchased at sainsburys by my ex colleagues. So far I have not been able to use it. I have tried various outlets such as marks and spencer and sainsbury themselves to use it! It does not work. The website for this card has been in…
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Some one usinging my identity to book hotel rooms advice needed?
I don't know if I'm posting this in right place, appologies if it's not, I didn't know where to post this. Last Thursday I received a email from Premier Inn with a hotel booking confirmation. I didn't notice email until today as email accidentally went in to spam folder. Booking was for 17th to 18th May. Problem is I never…
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scam
I ordered perfume from The perfume shop, on their official website. I paid and the money came out of my account. No perfume. Was sent a link to pay an extra £1 for a delivery fee. (I should have known) still no perfume. The perfume shop have said that they didn't get my order and that the order number isn't correct. Then…
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Sainsbury's: Praise and Vent
I've got a Lidl and a Sainsbury's round the corner. I used to shop a lot in the former but since at least a year or so Sainsbury's is consistently cheaper overall, especially when taking into account their various Nectar offers for additional points and lower Smartshop prices. (Of course not everything is cheaper than at…
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Barking dogs/Aggressive neighbours
Hello everyone, I just wanted to put this out there and ask for your advice/opinion. I have lived in my home for 8 years and so far have had three different neighbours since moving in. I’m not perfect in any way shape or form and when my son lived at home he would play his music loud and I always asked the neighbours if it…
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DHL delivery problems
Not only missed the delivery slot but missed the day! Their tracking web site is rubbish as is their app. It gives me conflicting information. Today it said my parcel was out for delivery and that it was also at the depot! It can’t be both! Sent me my 1 hour delivery slot after the slot had ended. They are impossible to…
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Travelfx 5*
Hi. I've read here about all the issues with Travelfx .co.uk but I decided to use them anyway (their rates are the best I found). On Friday 18 March, I bought £499.95 of euros and paid by bank transfer (not the mobile banking link, a regular transfer). While I waited for them to confirm, I was worried all weekend that I…
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Eurotunnel Complaint Response
I’d like to know if Forum
users think I’m being unreasonable in my dispute with Eurotunnel or are
they. Here is our email conversation:- Me, 3rd May. There was no alcohol or cigarettes available
at the Duty Free shop in Calais. We normally buy 8 litres of gin and 400
cigarettes on the return crossing (it helps defray the…
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Asda refund, unexpected service
I'm sure a lot of people on here may be aware of the green label 'Love it or Leave it; range at Asda but I didnt know about it till today. Yesterday I bought some lamb chops. They were 2 packs for £8. Got home and opened one pack and grilled them. They seemed fine to look at but hubby said they tasted a bit 'off'. This…
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Royal Mail Parcel Sale
I've just come across what appeared to be a link to buy UNDELIVERED PARCELS from Royal Mail. The RM LOGO was on this, it took me to information on how to buy 'Undelivered Parcels' There was a Forum, which I clicked, this looked genuine and listed some instances of non delivery with RM responding then the poster responding…
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Scammed by US immigration support
I brought four ESTAs via US immigration support, the cost of a ESTA $21 charged $97 per ESTA. I contacted them they three days later changed the amount they debited from my bank account to the correct amount but did Not refund even though they said they would in a email. contacted NatWest they have up to know have not had…
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Tv licence has gone up!
My tv licence has gone up to £15. This is around 8% by my maths.
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Companies House aiding fraudsters
Firstly, let me say that this falls into the area of an irritant rather than something that might be financially damaging. Nevertheless I've got a bee in my bonnet about it now, so it's going to get sorted one way or the other. Over the course of the past 2.5 weeks two fake companies, registered to persons having Chinese…
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How to get excess back when the other party admits blame?
My car insurance company (Hastings Direct) has told me to contact the other party’s insurance company to get my excess back (they have admitted liability for a car accident). But the other insurance company says that my insurance should be paying me back as they will have recouped costs. Which is right?
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Cancelling Google Workspace
Many many many years ago, when Google was just wee, I had a G-Suit account. It was essentially just a google account but aimed at businesses. I was a sole trader at the time so It was perfect for me as it was free Years later, Google changed it to something called Google Workspace and started charging for it. Now I no…
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Praise for excellent customer service Argos (Graeme)
Delighted with excellent customer service - Argos Click and Collect at Kingsgate Retail Park. I was concerned about how I would get from the store collection point to where I could get a taxi home with my new microwave. I spoke to Graeme on the 'phone and he very kindly suggested that I should ask for him by name and he…
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Easylife rewards club - preying on the vulnerable
My 87 year old mother was recently signed up by Easylife to their rewards club which she did not want. She had previously bought items from them. Gets a phone call from a very persistent salesman, tells him repeatedly that the rewards club is of no interest to her but he would not take no for an answer and unfortunately…
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"Complete savings"...scam??
I recently went online to book some airport parking. Somehow, during the process I managed to "sign up" to Completesavings??? Not sure how this happened, as at no time was I advised of an ongoing monthly fee. Luckily I got a message from my bank telling me I had signed up for this. I managed to log in to my "account" and…
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Postcode lottery - Price Rise
Just a warning for those that play the postcode lottery. It’s gone up by £2 a ticket to £12.