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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Oh Tesco - unit pricing
Well I was looking forward to the unit prices appearing on the clubcard price and they've been appearing slowly in my local store. But now they've got another sneaky trick of putting bigger clubcard price labels that don't have the unit price on at all - and they are putting them over the shelf edge label that does have…
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Pre-recorded cold calls with questions and pauses for replies
Not sure if it's cold-call season, but I had a cold call today which comprised someone introducing themselves and then pausing for a reply, so I replied.They then asked me something and I replied.But by the 3rd one I realised I was talking to a recording, so I just said "Potato." when it paused for a reply.After a couple…
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Utility Warehouse unfair deals , existing Vs new customers
I have been a customer of utility warehouse for over 20 years and have 3 accounts . I am quite cross that a new user can receive ultra plus broadband at £30 when I am paying over £40 ( twice as on 2 accounts ) . I believe just like banks & insurance companies that utility companies should also play fair with existing…
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Praise for Shoezone
I bought a cheap pair of croc-a-likes from Shoezone for wearing around the pool on holiday. I left the labels on in case I decided to return them but mis-placed the receipt. I found the receipt later but thought I would be outside the return period. To my surprise, they accept returns and will refund for 12 months after…
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FIRSTPORT- ONLY WAY NOW IS LEGAL ACTION- CAN WE GET TOGETHER TO CROWDFUND THIS
I am in receipt of the "RESPONSE" from FirstPort that TPO forwarded to me and now write further to my email of 20 April attaching my fully annotated analysis showing that THIS IS A TOTALLY DISMISSIVE , DISRESPECTFUL , , SLIPSHOD , NON-COMPREHENDING, FACTUALLY INACCURATE- based on "Beliefs and no evidence) AND, IN MANY…
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Who is higher in the medical field.
Hi, I feel really dim asking this (accept it is definitely a school day for me) and appreciate my ask could be closed as medical so trying without giving the back story but I had noted a shift in GP’s saying we’re primary care and hospitals are the NHS. If a GP puts you on an urgent pathway to be seen can the hospital…
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'Reasonable time' for repair of microwave?
How long is a reasonable time for Panasonic to organise the repair of our microwave combination oven?Timeline:It was delivered 22 Feb. After a few times of light use the fan started making an alarmingly loud noise.This was reported to Panasonic on 11 April. On 17 April we had an email saying their authorised service centre…
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Scam - Vehicle Information
Beware, you think you are on DVLA but this scam takes an initial 50p from your account, then £5.95 every month. I've been in touch with my bank but very difficult to get through to banks at this time. I've been googling and there are many, many posts about this scam. Angry with myself for falling for it, but easy to do…
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Scammed by US immigration support
I brought four ESTAs via US immigration support, the cost of a ESTA $21 charged $97 per ESTA. I contacted them they three days later changed the amount they debited from my bank account to the correct amount but did Not refund even though they said they would in a email. contacted NatWest they have up to know have not had…
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"Do you mind if I ask you why"
I had a call from British Gas today and the person had evidently practiced doing their spiel about a free quote for a boiler without a pause, so I had to wait til they'd finished.I then said "Sorry, I'm not interested".They responded with "Do you mind if I ask you why?".So I replied "Yes, I do mind.".They paused a moment…
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Report 'sorry for unusually high call volumes' recorded messages
I have just tried to use this reporting facility, but it is limited to certain sectors, specifically it does not include the Citizen Advice Bureau's Consumer Advice Line.....lol! This response is endemic for soooo many organisations, some going as far as saying that they are doing everything they can to deal with your call…
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Royal Mail Huge Reduction in Compensation for parcels
Be aware that from the Royal Mail price increases on 2nd April, Signed For (Recorded) delivery compensation is reducing from £50 to £20, meaning that items worth between £20 and £50 cannot be sent by that service and be covered for loss in the post. Royal Mail has not made this widely known and it is an underhand change…
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Marks and Spencer partial refund online returns
Has anyone had issues with M & S where return online orders, via Post Office, arrive with them but only get partial refund ( with message online that M&S awaiting other items definitely returned in same order/in one return bag) - so not refunded. NB.Customer needs to check online system or wouldn’t know some refunds in…
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Wine Escape / Cherry Tree Productions
We were meant to be attending a Wine Escape tonight but were warned that it may be a scam, so did some digging. We contacted the hotel that was supposed to be hosting the event tonight (Harbour Hotel, St Ives) and they knew nothing about it. We have also been told that other hotels in the area (The Penventon, Redruth) also…
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Is Trustpilot a scam ?
They have been calling one of our companies for years to take a premium service with them and have been bombarding us with sales calls to the point one of our staff pretty much told them to !!!!!! off or they would be reported to offcom for unsolicited calls. This happened last week and we see today over 800 reviews have…
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Optician Prescription Duration - Am I being ripped off?
Hi all Until fairly recently, I was a member of the Boots Contact Lens Reward Scheme. This entitles customers to several benefits (lenses posted monthly, free after care and lens checks, etc.). However, as my lenses were stock-piling (and you can only postpone delivery a limited number of times), I find it more convenient…
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Appliances Direct - When It Gets It Wrong, It Blames You, The Customer
Appliance Direct – My Worst Nightmare Realised Appliances Direct failed to fulfil my original delivery. On its second attempt to
fulfil the original delivery it duplicated items. It has failed twice to collect the duplicate items - despite
me agreeing dates and timeslots. It has been a shambles from the start with numerous…
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Medichecks so called advanced blood tests are not of that
Since its unrealistic to ask your GP and the NHS for a very comprehensive blood panel I've been wanting to purchase the "Ultimate sports performance test" from medichecks they state "Our ultimate blood test for men and women gives you our most comprehensive health check, including advanced profiles for your hormone health,…
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bounce back loan debt recovery
Hi there. So I've been contacted by Moorcroft Debt recovery for a bounce back loan taken out during covid lockdown. As short as I can be. The loan was taken out to fund a new work from home business that I had been researching for approximately 3 years. In the end the venture failed, and I took advice to declare…
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Beware ! Another scam email [purporting to be] from screwfix
Beware pay £1 for postage. Accepting membership charge every 2 weeks !