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sparkengery anyone else use these?
We have just moved into our flat and our agent has moved us to sparkenegry. We are in prepayment meters :( Just been looking at there tarriff which is the only place they mention prepayment and they charge £40 for a replacement meter card. Is that normal? For their monthly tarriffs they mention £50 for meter installation,…
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Scottish Power price rise bills - those leaving
A quick point to those of you that elected to leave Scottish Power [and sent/indicated by letter/email] indicating you did not accept the new price increase announced on 25th November 2010 [as you are permitted to do; as regulated by OFGEM]. Scottish Power sent me bills since this date that used the new prices, although…
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Third Party Dispute
I have been trying to sort out my final bill with EON energy and now they are said I'm in a third party dispute. I split up with my husband over a year ago and due to his violent and threatening behaviour I could not go back to the house to get the gas and electicity readings which were in my name. EON said that was fine…
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High electric use!!
Morning all :) I have read that the average electric use for a studio/1 bed flat is between 9-12 kWh I was shocked as on checking my meter I am using 34 kWh a day! The flat is rented and I think it is the old electric central heating unit that zapping all the power. Anything I can do (other than not use it)? Would my…
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How can we fight the price hikes
Hi im new to this and its probably been posted before but is there anything Joe Public can do to fight the constant rises in utility bills etc.?
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very unexpected from debt collector
Today we received a very unexpected letter from a debt collector on behalf of Powergen saying we have to pay them nearly £500. We are certain that we do not owe this money. Back in spring/summer of 2006 we received a bill from Powergen for nearly £700 which came as a shock to say the least. At the time we were paying a set…
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Eon, Simplyswitch, and how it doesnt always work
I thought I'd share my experience of how Eon did not cooperate with SimplySwitch so I ended up with no Amazon vouchers. I had never switched, was on standard Southern Electric and British Gas so following advice here I chose to switch to Eon Fixonline 9. On 22/12/10 SimplySwitch told me EON had declined my application…
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gas installation quotes
I recently phoned BG for a quote on installing a gas pipline and a meter which they returned with the value of £609.33. I'm aware it's SGN that install the gas pipeline for BG therefore I also applied for a quote directly from SGN online which came to £520.00. Can I get a gas meter installed for less than £89.33 or should…
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Switching - help!
I think I'm probably being a bit stupid, but here goes... (I don't usually have any trouble switching my gas & electricity, I do it semi-regularly) I got a letter from EDF today saying they were putting me on their standard tariff next month as my online saver v5 one has ended. I assume that's not going to be a favourable…
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Utility Credit
Hi guys - first post for me here I have checked my online utility accounts and found all my payments since Jan 2009 have been marked as "Charges refunded" - credited to my account with my DD payments giving me a total credit of over £1400 I have asked for a refund - don't expect I'll get it buts whats my chances ?…
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eon recent price increase
Hello everyone, I have only just joined the forum and this is my first post, so I hope I have done everything correctly. I have only been an eon customer since October 2010 and the recent price increase, although not entirely unexpected, was nonetheless most unwelcome. What I was particularly shocked by was the real amount…
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Eon Prepayment meter - Want to switch to a credit meter - help!
Hi everyone I've recently moved into my first property (have not had an electricity supply before as i was at home with parents). The property has an Eon prepayment meter which i have used for my first month while i settle in, but i now wish to change to a credit meter. Looking at the deals there are a number of providers…
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Scottish Power - Logged In Website Issues?
Scottish Power - Logged In Website Issues? Ive just started (today) to use my Scottish Power online energy reward account. After a couple of false starts, I managed to get into my account. However, Im already getting fed-up with the "blank screen" I get if I try to switch to certain pages (like back page of a bill). There…
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best cashback site?
What is the best cashback site to use when changing gas and electricity? Preferably cash not wine.
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Is there a Britisg Gas rep here before i start legal proceedings against them?
deleted as unhelpful posts.
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Help - I don't understand what my statement means!
I may be a true blonde here but the hubby (brunette :p ) isn't sure either... We pay by monthly direct debit for our gas and electricity through NPower. Due to a mix-up last year whereby I had to "re-join" NPower, it worked in our favour in the end as because we were "new customers" again (long story) they were going to…
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npower cashback query
Hi guys. I switched to npower via quidco on March 14th. At the time quidco were doing £130 cashback for both utilities or £65 for each. I switched both over. Gas went live sometime mid April, electricity on April 19th. I'm still awaiting cashback. I have queried it through quidco but have been referred to their standard…
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british gas contracts
can anyone shed any light on how to escape british gas . they put me on a rooling 2 year contract after my old contract ended but now they say i have to stay till contract end but i havent signed up with them .now my rates have just rocketed and cant do a thing :mad:
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Wrong meter reading
Hi, Last year (July) we moved house and did the usual submission of meter readings for Gas and Electric to British Gas. When the first bill came in I noticed that the day reading on the electric hadn't changed since we moved in. I rang BG straight away and they asked me to check while I was on the phone and it appeared…
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Storage heaters and Southern Electric FlexiHeat
Hi guys, My first post here. We've just moved in to a rented flat, and I'm completely new to the concept of storage heaters although I'm doing a lot of research on them. We have the Southern Electric FlexiHeat tarriff which defines the 'stored heat' charge as off-peak electricity between 7:30pm and 7:30am - I guess the…