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Problems with new car, can we return?
Hello, We bought a corsa 2023 (December registration date) on last week in November from motor point. Test drive was fine, on the day we collected we just drove it home and again fine. the next day within seconds of driving an amber warning lights came on (a car inside a circle) and a brief message saying “spare wheel…
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VW Buzz - Rear window closure motor, dealer below par.
Hi, I run a salary sacrifice vehicle, however the quality of the vehicle has been disappointing, my question is what can i do and does the CRA apply to such cases as mine. Background. New VW Buzz delivered Aug 25. missing AC charger, supplying dealer finally sent on the missing part. not pro-active. A few months later, the…
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Car body repair question
The parental vehicle appears to have sustained some damage just below the rear window. No clue how it happened. Wondering what the cheapest way of getting it repaired is? Would going to a scrapyard mean getting the whole tailgate bit replaced or is it possible to fix just the damaged bit and if so, how would we know what…
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Tesla lease deal issues
I placed an order for a Tesla Model 3 through a lease direct from Tesla on the 18th and was given the estimated collection dates of 26th-31st March. When I got to pick a day, the only day I could pick was the 31st. I thought this was a bit strange/glitch in the app so I contacted customer service and they booked me in on…
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Personal Contract Hire Order/Price mismatch
Hi, I am after some advice around a recent PCH deal I signed up for. The vehicle I ordered was priced as if it had a cost option paint and this option cost was added to the list price detailed on the PCH order, I had originally requested the included colour however there was no stock of this colour car available and so I…
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Missold car finance of deceased partner
My husband passed away in 2010. He had a car finance agreement which was paid off afterwards and I no longer have the vehicle. How do I find out the details of the agreement and whether it would be eligible for missold finance?
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Hire a car for a month or so
In about a month's time I might want to hire a car for a few weeks. I am not going anywhere, but we will need an extra car in the house, so I would use the hired car for my normal comings and goings. I have had a quick search and there seem to be ok prices around, but what should I look for? Are there specific places/web…
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Vehicle Excise Duty or Car tax as it’s commonly called
I bought a car last week and as it was close to month end I SORN’d it so that I could tax it from the beginning of the month to save me around £30. I know it’s possible to tax a car early if you are renewing but it’s I get to the part where it says your car will be taxed from 1st March and it’s now 29th March! Ok I can…
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EV Home Charging Options - BP Pulse Charger no longer supported
I am looking at replacing my old EV Home charger unit. I currently have a BP Pulse Charger unit with a tethered plug (Type 2) that fits directly into my MG4 EV. It was professionally fitted six years ago and has its own dedicated fused 32A supply by the main fuse box in the house where a very thick cable runs to the…
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Penetrating spray
I've a glowplug to prepare for removal, I expect it to be carboned up. What product to assist with Loos all. Loos All Spray - Permatex https://share.google/kGTu0DRPxMRMILttN Or Plusgas
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Car rental from Hertz - Collision Damage Waiver
Hello, my daughter and her boyfriend flew in to Newcastle airport from Belfast just after Christmas, I said I would pay for her to hire a car. She was staying with friends in the next village to me. She hired a car through Hertz at Newcastle airport. Unfortunately we had very bad snowfall a few days later and on her way to…
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DVLA woes
I'm on 3 year renewal and licence runs out on 31 March. I returned the renewal application forms early January and have not heard anything from DVLA. I'm not surprised as my last renewal took 5 months and I was 2 months without a licence. But I read, on DVLA website, that I could drive while the renewal was in process…
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New tyres tread depths
I bought Continental Eco Contact 6 tyres online two years ago with a reputable tyre chain which had a new tread depth of 7.5mm. Last week I had the same (sizes) fitted with the same company but later found out these had a tread depth of only 6mm when new. I queried this and was told these are the new tread depth sizes for…
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Newish Jeep Renegade needs new engine
Some advice please as I really don't know what to do. My Jeep Renegade 4xe is approx 4.5 years old with 34k on the clock. It broke down a couple of weeks ago, the RAC man said he thought it was a cam gear failure. The garage we took it to says that a bolt has come off the bottom pulley(?) and the valves have lost timing,…
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First car for daughter
Hi Folks My daughter will be finishing university this summer and in the process of choosing her first car. Can you give any advice regarding make/model? Thank You
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Lease Car Hand back Claims
Hi all, I have just been speaking with my Lease company insurance. I have found out that a hand back claim from Feb 2025 has been put in my name. My son, who also drives the car took the car back and I assumed the claim was in his name. My error! My Lease Company told me I do not have to to inform other Insurance companies…
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Voluntary Termination - Excess Mileage
I have a VWFS PCP agreement which i’m looking to either pay negative equity of £2.8k to get out of or VT. I can VT for £1.3k now but I have gone over mileage, not sure on cost per mileage yet but if it’s say 9p i’ll probably have to £1.3k in mileage fees. I’m reading conflicting things on whether they can charge you the…
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Personal Lease Insurance
I have a new car ordered under a personal lease agreement with Kia. 2 issues seems to be causing me a headache for obtaining insurance: In the T&Cs it states… "You will also have to ensure we are named as owner and loss payee under the insurance policy"…Insurance comparision websites dont seem to draw out this point, even…
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Personal car lease on SMP
Hi, I'm due to go on maternity leave/pay from July (I have a car allowance that I get to keep) & I have a car on personal lease that is due to end in November. Does anybody know or had any experience with getting approved for a new personal lease whilst on maternity pay? Google doesn't give me a very clear answer - some…
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Conventional automatic transmission?
Can anyone recommend a small used car with a conventional automatic gearbox? I am loyal to Toyota and Honda but their Yaris/Jazz have CVT gearboxes and I would rather have a mechanical one, as I do on my larger Toyota and Honda. This is for my daughter, who can only drive automatic, and we are looking to spend up to £7000.
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
604 discussions
2.9K comments
Most recent: Car Finance - Reclaim by MyRealNameToo
24 April at 5:09PM
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