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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Is there a danger in estimated readings when on a fixed rate?
Yes I know the standard line is to always supply readings but let's put that aside. I've recently switched provider and unbeknownst to me they can't take readings via a smart meter as the previous supplier had. So they have asked that I give them monthly readings to keep things accurate. Completely sensible. But. To give…
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EDF Energy Feed in Tariffs - We are making some changes
For the last 14 years or so, every 3 months I receive an email reminder from EDF to provide a solar meter reading for the purpose of receiving my FIT payment. Last week, I received an email purportedly from EDF with the subject header "We're making some changes". This email which is not addressed to me by name, unlike all…
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Credit Balances Eon
Why is it so hard to get refunds for credit balances promptly? Eon make you wait 10 working days and then put up your monthly DD. This is just wrong and the regulators should stop energy companies from doing this.
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British Gas credit use (cost + debt), had enough for 4 years so considering court action.
Hi GAS ONLY METER WITH BRITISH GAS. I'll try and keep it brief and my issue has been ongoing for 4 years and there is a lot that has happened in terms of communication. I had some medical conditions from the end of 2018 and was incapable of work etc (I have threads on here for these) and built up a debt of approx £1,550…
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Smart Meters
We have we have had multiple Eon visits to our smart meters as they say they are not working. When they come they say they are working and even check with their HQ to confirm readings are being received. But within days we get feedback to say the meter is not responding. At one stage they stated that the fault was at their…
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It's worth reviewing your energy bills
I notice this came up in the MSE email this week, but I've managed to get my gas and electricity direct debits from a total of almost £236 monthly in March to £126.01, (so, over £100 a month and I've been refunded £651!!!! I wish I'd done it sooner - it could have been a big dent in last year's credit card bills and the…
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Cheap Energy Club Down?
Seams to be down yesterday and today. Anyone know if/when it's coming back?
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Looking at upgrading my old storage heaters and would really appreciate help.
Hello all, I recently had Trust Electric Heating round and whilst I was impressed with their non salesy pitch, it just wasn't cost effective for me as I don't plan on being there more than a year or two more. I'm on Economy7 which are due to have more price rises but presume it's still worth me staying on it? Only really…
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Huge jump in electricity usage
I take readings on the last day of the month and our energy supplier shows our month by month usage. The average amount of unites is around 180-240 units. This morning, our reading was 446 units. My husband is in his 80s and I'm not far behind, so would be very grateful for advice. I have emailed out energy supplier and am…
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Octopus exit fee
Information really.l ve heard a lot of people asking if Octopus 12m fix really is exit free.As of this morning. New here , hope I ve done this right.
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Octopus Energy billing issues
I was moved over to Octopus Energy from Shell in February. I am on a fixed tariff with monthly billing but Octopus seem incapable of billing when they should. In 3 months I’ve been billed 10 times, ranging from usage for 1 day up to 6 weeks. The billing also includes estimated bills even though I’m on a smart meter. I have…
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British Gas - Pay your incorrect bill or get a black mark on your credit record!
Dual bill, gas correct electricity estimate wrong - there was a number after a decimal point, which my meter doesn't have (ignoring correct reading submitted on time). I paid the gas part of the bill and asked for a corrected electricity bill. Months later (I had transferred to UW) still no corrected bill, still showing…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Direct Savings cavity wall insulation
Hi I recently went through Eon for the free energy survey/works. I’ve been approved for cavity wall insulation but I’m concerned about the quality of the work after reading horror stories. Has anyone had any experience of Direct Savings who are based in Livingston in Scotland and can share their thoughts please.
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British Gas won't accept complaint
Last year I had a complaint with British Gas over their provision of my services and delays in having meters working correctly. This was resolved via the ombudsman and all has been well since October. I am on the EV tariff with cheap electric midnight to 5am. My January bill shows 0 overnight usage. I have been charging my…
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Two Related Meters on a single rate tariff - being charged two standing charges
I have two related meters and have always been on a single rate tariff and I was with Shell - who only charged me a single standing charge (I did have to quote the Ofgem report "Supplier Compliance with restricted meters" at them once when they tried to suddenly start charging me two standing charges but they fairly…
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Smart Meter - commissioning problem
Currently trying to get a smart meter commissioned in North East Scotland without success. Started with Shell Energy in Nov 2022 and now with Octopus. Engineer says there's no radio signal where I am but they keep trying a remote commission. Sometimes get the WAN light flashing every 5 seconds, sometimes every second. Does…
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British Gas
Hello, I am looking for advice from anyone that can help me regarding a gas bill that I have received from British Gas on the 25.5.24. I have received my latest gas bill and the gas bill shows that I owe a total of £4447.28p. I have contacted British Gas on their online portal to discuss this bill three times now and each…
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Worth switching???
I am currently on Loyal Octopus 12m Fixed December 2023 tariffs and the term ends 11th December, I see now there are a few other suppliers can offer me cheaper tariffs like SoEnergy or FUSE Energy. Is it worth for me to fork out £150 early exit fees to switch now or wait till the tariffs ends? Will I still save money after…
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EDF Electricity Bills seem very high!
I'm not sure how to explain this. I'm on a smart meter which is clearly metric, but my bills seem excessively high so I'm wondering if I'm actually being charged for imperial units instead? We are currently living in a 1 bedroom single storey annex, just me and my husband but seem to be being charged for that of a 4/5…