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Replacement for Hot Water System
I live in an all electric flat. Our water is heated using Pulsacoil 2000, a heat exchanger, running on Economy 7, which gave more than enough hot water running for 3 hours overnight (two showers - one long - washing up etc). Unfortunately the cyclinder has split (but not leaking very much as far as I can see, downstairs…
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Think my new neighbour is selling cars from his drive. Can he do this?
New neighbour moved in a week last Friday and within 2 days he had crammed 2 transits and 3 cars on his small drive. One transit is right up against my side fence and he jumps down onto my drive when he moves it which is almost every day so he can squeeze a smaller car behind it again next to my fence (no idea how he gets…
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BA cancel and delay compensation issue
A few weeks ago we had our flight from LGW to NCE cancelled after several hours at the airport. We were rebooked on a flight departing almost 24hrs later from LHR. The rebooked flight was then delayed for 5hrs. We have been paid £220 pp for the cancelled flight but BA have refused our claim for the 2nd delayed flight…
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Help! Unaffordable loan advice
Hello! does anyone have any thoughts on whether my loan should have been approved…. I took out a loan to consolidate some of my debt £25,000 back in September last year with repayments of £711 pm I already had £32,000 worth of debt over other loans and credit cards….( not including my car HP) My income at the time was…
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Retailer Disposed of Misdelivered Goods – What Are My Rights?
Summary: I returned items to two different retailers (Retailer A and Retailer B) on the same day using tracked Royal Mail returns (retailers each provided a qr return for their return). Due to a labelling error at the Post Office (I don't really know if this my fault or the person serving me), the parcels were swapped:…
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Submit grievance before unfair dismissal?
I'm currently under a disciplinary investigation which I believe is being handled unfairly. I’m considering raising a formal grievance about HR’s conduct in the process. Should I submit this grievance before any decision on dismissal is made? I’ve been employed here for less than two years and am not currently a union…
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APCOA Heathrow Drop-Off £80 PCN Cancelled - Thank you!!!
Hello, Here is my story. I dropped off a friend at Heathrow using the drop-off zone in December. Like most people here, I simply forgot to pay the £5 charge. A genuine oversight due to the busy traffic chaos Heathrow is. I never intended not to pay the £5 charge. In January, I received a PCN asking for £80 while…
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Stocard - new app needed
I've used Stocard for the last couple of years but now it has been bought out by Klarna I want another, simple, clear place to store my loyalty cards. Android What are you all using?
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ACI & Verify Chasing a very old or fictitious debt
Hi All I have over the last 3 weeks suddenly become the focus of ACI UK & Verify for what I can only surmise is a very old debt (12+yrs) and with increasing frequency, letters / voicemails etc. While I cannot be certain if the debt is or is not mine. I am certain in my knowledge that I have not defaulted on any debt over…
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SIM only insurance
Hey 👋 My son's iPhone contract with EE is ready for an upgrade. Looking for SIM only to save a bit He does have insurance included but we've been told we can't continue with insurance with a SIM only. My son is accident prone (ASD) and claimed twice in about 4 years. So we want to have insurance. Insurance with a different…
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British Gas Metric or Imperial bill error
Check your Gas readings against the calculations formula.You may be paying to much!! IIS THIS ANOTHER HORIZON BLUNDER!! We recently had a major issue with British Gas . Our bills were excessively high. We were with British Gas from 2021 to 24th April 2025. I investigated the gas bills on our account from start 2021 to…
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Remote Work, unfair disciplinary, off sick
Hi, New boss wants to fire the department, due to budget cuts AI etc. She wants to account for every minute of remote work, even when being at desk almost every minute. For the past few yrs, I opted for super early lunch breaks to care for frail mother, but swiped periodically to stay in 'ready' mode by keystrokes, but as…
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60+ oystercard application problems
I am less than 2 weeks from my 60th birthday and have set up a photocard account. However, it does not give me an option of applying for a 60+ card, only for a student or apprentice card. I called TFL but they didn't answer and I wasn't even allowed to join a queue to talk to someone. Has anyone else had this problem?
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Insurance company cancels policy during an active claim
We currently have an active insurance claim set to expire in late August. The repair work underway is expected to take at least six more weeks to complete. However, we've received notice from our insurer stating that they will not be renewing our policy. This raises two major concerns: * What happens if, during the ongoing…
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Possible to buy a number plate under £15?
And I don't mean £14.99. :) Going to put the damaged car through MOT to see if repair is a doable option. I know it'll fail on the plate as things stand so I'm looking to buy a front one only. Go on eBay & there's listings for £5. Great stuff. Except when you put in your options and make it basic as basic can be (no…
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Probate - transfer of title
Hi I have had probate granted and looking to buy out sister who is co beneficiary I am aware of the forms required by the land registry but advice online suggests you go through a solicitor rather than do yourself Would that be best advice ? Seems a letter between myself and sister required between myself and sister to…
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BT Home Essentials Unlimited Broadband- check your renewal.
Not a DWP benefit, but releted to them:If you have an existing BT Home Essentials Unlimited Broadband that has renewed recently then check your renewal details and billing.This morning I received 2-emails from BT (strangely both at 2:07 am, but they do check as being genuine so I guess it was an automated 'Monday/weekday'…
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Is there a simple set of steps?
I really appreciate what this forum does but I find it so hard to navigate I'm tempted to pay ticket I got yesterday. But I'm not going to. Is there a simple, numbered set of steps or flow chart to follow once you get a ticket?
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BTL QUERY
Unbeknown to me my husband purchased a BTL and we have been living in it for 8 years . Mortgage soley in his name will I be in trouble? I ask as he is now divorcing me and is forcing me to sell our jointly owned property in London to release money and to switch BTL to residential and remortgage (as BTL still has over…
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Missing CHAPS payment from Santander to NS&I
Hi all. I had a personal fixed term bond with Santander and requested that the funds be sent to NS&I Direct Saver account. It was to be a CHAPS transfer. The bond matured on 1st August. NS&I say that the funds were not received. Santander say that the funds were sent. I asked santander the account details and they matched…