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Should delivery costs be refunded on faulty goods?
I bought a dress online from M&S but it was faulty which I didn't notice until I wore it a week later. When I phoned them I was told I would have to return it to one of their clothing stores because they would have to see it to decide if it could be refunded. So I did the 40 mile round trip which cost me fuel and parking…
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Sensory Education Ltd. (Formerly Cheap Disability Aids Ltd)
Hey folks, this appears to (sadly) be a company that comes up on the consumer forums A LOT. Having not been sent goods I ordered, and cancelling them as they had not arrived within time frame (indeed, never arrived) the company failed to refund me - as per the Consumer Rights Act 2015. Raised a chargeback after no goods…
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Worried Sick - we have a water leak may cost £000's
I had a letter from Severn Trent Water to say the DD was going up from £30 to £82 a month. Two adults with water meter. I called them and they said this letter was generated because we have a leak. The engineer is coming on Monday 26th January to investigate. I have just taken a photo reading of the water meter on the…
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Never a good time but here goes..
Having lurked on and off for a while, it was about time to commit. I’m 38 and about 7 months pregnant so instead of traditional nesting in the form of cleaning, I seem to have resorted to financial nesting instead. My mortgage was originally for 25 years - fixed for 4 then reduced by 3 years when I switched to a new deal.…
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Pay off mortgage and start having even more fun 😁
Finally after twelve years of part one of this diary it’s time for part two 😆 Heres part one, slightly lengthy now to say the least! https://forums.moneysavingexpert.com/discussion/2408201/pay-off-mortgage-and-start-having-fun/p1 So condensing 12 years into a few sentences…. I joined the mfw board in April 2010, with a…
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Attention Deficit Debt Free Wannabe
I've decided to start a diary after reading through other peoples and being inspired and receiving some great advice 😀 I won't rehash what's already been posted. My original SOA and questions: https://forums.moneysavingexpert.com/discussion/6657842/advice-and-help-with-28k-debts Today is mothers day, so plan today is visit…
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Renewables: "talking 'bout my generation"
Please forgive the corny thread title inspired by The Who but this post on the bloated 'how do I make the most of it' thread prompted me to initiate a new one... Well, there was yet another misty and bleak start in North Notts today (Thursday), but my SSW 3.92 kWp system was generating around 3kW for just a few minutes…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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MSE Forum Poll: What contactless spending limit would you be comfortable with?
From today (Thursday 19th March 2026) the Financial Conduct Authority is changing the rules on contactless spending, removing the £100 limit. Instead, banks and payment providers will be able to set their own thresholds. Some banks already allow their customers to set an individual limit for those who felt £100 was too…
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365 Day 1p Challenge for 2026
This challenge has been running for a number of years and is so popular I have agreed to run it again in 2026. If you wish to join please post on this thread and I will allocate you a number which should be quoted when you update on your progress. You can do this either using cash in a jar or virtually by transferring to a…
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10 years later yikes
Hello all Here again for round 2… my first diary https://forums.moneysavingexpert.com/discussion/4529627/can-i-do-it/p1 I’ve just looked back at this and as much as I really thought I knew what I was doing, it’s crazy to now see 10years later here I am. I was in my 20’s and ambitious and honestly looking back on it now how…
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ISA advice please
Just a couple of quick questions if anyone can help please. Firstly I have an ISA with a low rate that runs til July. I lose the interest if I withdraw from this ISA. Firstly when it runs out it puts me on an even lower rate. If it does this will that use up my allowance for the new year when it moves it? Secondly after…
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Co-Op Switch - Have I done the right thing?
I opened a Co-Op current account last week, mainly to gain access to the 7% Regular Saver, but I also hoped to benefit from the £175 switch bonus too. I applied for a switch (from a redundant Halifax account) on Monday - the switch application took the form of a sort of online PDF file, which I filled out and "signed"…
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Need to stop spending and chasing dopamine!
Hello! I’m creating this diary to hold me accountable, as I’ve been trying to pay this debt off for 3 years now and I just keep kicking the can down the road so to speak. The good news is it’s all on 0% interest. The bad news is I need to have the most boring year next year (aside from a holiday) to be able to pay it all…
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Santa Baby - it's the 2026 Christmas Chatter Thread!!
Hello
and welcome to the 2026 Christmas chatter thread! I have taken up the mantle
this year to start the thread in replace of long-time poster @princesskitty29
who has been busy of late xx If
you're new to the thread please pop in for a chat, pull up a chair by the fire
and get yourself a hot chocolate - we all love…
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Santander Amazon opening offer x2
This post was inserted after an error by the Forum Team in order to put the posts back in chronological order
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Juggling mum/work life, whilst looking after my future self, both financially & healthily
Hiiiii, So I thought it was time I started a new diary as my old one got a bit complicated. A little about me. I’m a mum in my 40’s, my husband works away a lot, I work full time, and I have 2 children a tween and a teen. Along with 2 noisy cats. The last few months have been hard financially, and my work is teetering on…
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Regular saver , what's the point?
I don't understand the point of a savings account that in the end you are going to only gain £25. For instance Principality pays 7.5% in interest, you have to deposit £200 every month for 6 months only ( no withdrawals) to get in the end £1,225.93 , that's an interest earned of £25 at the end of the 6 months . Is it worth…
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Is your heating ON or OFF?
hi just wonder how many of you have put the heating on yet i was going to wait untill november but my 7 year old dd woke me up at 430 this morring saying she was cold i swear i saw steam coming from her mouth so i got up and put it on the house was cold though and my ds has woken up a few time durring the night to (his…
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Car Radio Unlocking - Part 2
Hi all, I notice the previous Car radio unlocking thread has been closed (yesterday) so thought I'd see if I could start another as I cannot see any other thread!Anyway, I've a Blaupunkt CD43, Serial Number BP026318419367 which I took out of my car a few years back and now I want to refit I can't find the card the code was…
