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What are my rights if I book flights in a lockdown time and still in lockdown when it's time to fly?
I am thinking of booking flights to Menorca at the end of May. My question is: if I booked in a period when lockdown rules apply, would I be entitled to a refund from the airline if the present Covid rules are still in place by then and I cannot fly Thanks
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Insurance refused due to hotel offering rebook
Hi there, I was due to travel to Tenerife with husband and kids in late August- when it was against Fco advice. (Booked and insured Jan-Feb 2020). I claimed on Sainsbury’s travel insurance and they paid out for the Ryan Air flights (minus excess) but refused to pay for the hotel because the hotel are offering to let me…
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Opodo
Booked a flight through Opodo with Wizz Air who have now cancelled flight. Tried both sites to get a refund to no avail, can anyone give me advice please.
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Singapore Airlines cancelled flight refund problem
My wife flew with Singapore Airlines (SIA) on 4 March to Manila. Unfortunately, the flight was booked via Travelgo (at a cost of £498). She was due to return on 6 May. SIA cancelled her return flight due to Covid. She was given no assistance by SIA or Travelgo and they refused to transfer her to another airline. All they…
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Airline have said they would refund but it's been 6 months! Insurance Co. don't want to know.
Hello everyone Any advice would be most gratefully received. We had our flights cancelled in June 2020 due to coronavirus. TAP Portugal (the airline) have said they will refund but it's been 6 months. No one from our bank, to out insurance Co are interested because the airline have said they will refund us. But how long is…
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Easyjet flight cancellation but only able to switch flight to alternative from same country
Hi Forum Friends, When we had a couple of Easyjet flights cancelled this year, I switched both flights to destinations that were different countries to the original bookings. We've just had one of those switched flights now cancelled, too. However, the switch option is now restricted to within the same country as the…
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FlightNetwork - Useless - Please help
Booked flexi-tickets for obvious reasons, but with the news we're not allowed to travel from UK to Canary Islands, we can't go. FlightNetwork were useless and denied this and said the flights are still running?! To cancel, we have to contact airlines, then let FlightNetwork know, and they'll charge us around £65 each! I…
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could I of gone to devon?
A minor family dispute. my sister is telling me that I could of gone to see my mum over christmas after all. she says providing I stayed with my mum, and didnt go visiting everyone, I could of gone as mums support bubble for a few days. but I thought you can only do that for one day. and I can not go to devon and back in…
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New Ryanair Advert - Bit Naughty
Just saw the new Ryanair Advert advertising people to book their Easter and Summer Holidays abroad now the vaccine is here. They have used the tagline "Jab and go" Bit naughty/misleading in the midst of world wide restrictions. But could also be interpreted that they will only take vaccinated passengers - this certainly…
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Flights cancelled - hotel help
Hi all Booked flights and hotel seperately. Flights cancelled. Got in touch with travel up who said they'd look at refunding or exchanging. They've said no. Had a years travel insurance policy and they declined saying that we booked on 26th June during lockdown and knew the risks so declined. They said if we had booked on…
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Travel into a Tier 4 area
It's our anniversary next week. Traditionally, we have always gone to a show in London, had dinner, enjoyed the lights etc. Obviously, we couldn't do that this year so we booked tickets to the Glow event at RHS Wisley. It's about a 90 minute drive from where we live. I understand that Wisley is now in Tier 4 but as an…
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Got to Scotland last week, can I go back to London in January?
Every year I spend Christmas with family in Scotland (I currently live in London). I left London before it was declared a tier 4 area and am supposed to be flying home on 2 January. In the meantime, Scotland is going into lockdown, listing at least 3 weeks, from Boxing Day. MSE-ers, do you think I can travel home (ie back…
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Aer Lingus fee free changes
They are currently allowing fee free changes as many times as you like up to summer time in June 2021. The usual things apply like if the changed fare is cheaper you don't get a refund. My question that I've asked them but got no reply yet is if you change to a cheaper fare then change again to a more expensive fare but…
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I’m in tier 4 hotel is in tier 2
Hi, my partner and I have a hotel booked for NYE in Gloucestershire for 2 nights and they are currently in tier 2. We are in tier 4 and as it stands with the government restrictions we wouldn’t be allowed to travel to the hotel (correct?). My question is would we be able to get a refund from the hotel as due to no fault of…
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Loveholidays refuse flight refund despite CMA directive.
😡LOVEHOLIDAYS😡
Loveholidays are still refusing to refund the flight part of our package holiday cancelled because of covid 19 in September when restrictions were placed on our destination. Despite the CMA declaration that they would in due course be refunding everyone loveholidays flatly refuse. They claim that the flight…
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FCA Regulations and Non essential Travel
Hi, I booked a holiday (villa and flights all booked separately) in Feb 2020 pre pandemic to Spain. A very long story short, a week before we were due to go, the FCA regulator stated non essential travel to mainland Spain. Therefore my family including in-laws did not travel only reason was the FCA rules and also travel…
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Static Lodge residents only site extra charge for January, when 12 month pitch already paid
My father in law and wife have a lodge on a privately owned residents only over 55 no renters site. This is their primary home in UK (they go to in US for the winter as being close to 90 suffer health issues due to cold. They are unable to go to US due to travel ban, and they had a job getting back to UK this spring and…
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HOLIDAY REFUND FOR CHRISTMAS HOLIDAY
Just want to big up Sykes Holiday Cottages. Not only did they email us within 24 hours of latest tier review and offer us a refund or change of holiday dates- but when we requested a refund it appeared back IN FULL in our bank account the next day!!!!!! Unbelievable service- highly recommend!!
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Agent won't refund for hotel - package holiday
I'm hoping that someone might be able to help with a question regarding a full refund that was part of a package holiday. The details are as follows: I booked a package holiday last year with a travel company that is ATOL protected and I paid for the package holiday in full in October 2019 using my credit card. The holiday…
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Lastminute.com refuse to give refund despite legally not being able to fly
I was due to fly to Barcelona on the 22nd of December. On the evening of the 21st the government put a ban on all travel to Spain unless you're a Spanish national or resident. Lastminute.com say because British Airways didn't cancel the flight (it was still running for Spanish nationals and residents) the service is still…
