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No Show Letter From Ryanair - Do I Need to Check in For Flight
Hi all, I have flights booked to Alicante for December 27th returning on January 3rd. I won't be going as it would be against FCO advice. I expect the flight will go though. The flights were booked pre covid so I can claim off my travel insurance. I will need to provide a no show letter. My question is will need to check…
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Non Essential Travel - Tier 3
My parents booked for a luxury steam train trip across the Pennines with meal in December at the end of the first lockdown, when encouraged to support businesses get back on their feet. The trip cost over £500 and was paid for in full at the time of booking. My mothers is very high risk and had been in isolation, so this…
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Commuter Club hell
Hi On top of the fun that has been 2020 generally, I've had an utter nightmare with Commuter Club. Has anyone else found this? Any tips or comments welcome! I always bought a monthly season ticket through TFL and this year I decided to take the plunge and buy a season ticket through Commuter Club...which started in April.…
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Hotels.com current cancellation and refund policy
Hi All just after clarity or interpretation of their refunds policy. So I booked a package to New York due to depart on the 4th of December, at present no UK nationals are allowed into the USA so I have spoken to Hotels.com r.e the options and they advised that I would get a full refund for the transfer, a credit note for…
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Non-refund of admin fees
So I booked a package holiday in Jan for September this year which was cancelled due the restrictions on package holidays, however sometime April I made an amendement to my package to extend it so ended up paying £200 admin fees. However I have been told those fees are non-refundable. How can that be if the holiday was…
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Refund due to coronavirus
HiI am due to go on a hen do which was booked in July with air BnB. 12 of us are due to go. At the time of booking tier systems weren't in place so we thought had no idea on the rule of 6. It is looking highly unlikely we can go but the final balance is due on 31st December. If we pay the final balance and are unable to go…
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Brits will be banned from the EU from January 1
https://www.theguardian.com/politics/2020/dec/09/uk-holidaymakers-could-be-barred-from-visiting-eu-under-covid-safety-rules?fbclid=IwAR0ez9NfX8n0xwbtoGf9WyoWt0iefLhMhndlE22DDsHOBtF7gqZ9t-w-Mv4 On health protection grounds, British nationals are likely to be banned from the EU. This is the first article I've seen in the…
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Canary Islands added to UK quarantine list
https://www.bbc.co.uk/news/uk-55263038
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HELP - Sixt want to charge £250 to cancel booking due to Covid lockdown...
Hi, I hope somebody can help me - I recently paid £282 to
hire a car from Sixt (www.sixt.co.uk) to go away to Norfolk for my partners
birthday at the end of this month. Unfortunately, the new lockdown has begun
and we’re not allowed to go, but when I asked for a refund Sixt said they will charge
£250 just to cancel the…
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ATOL - need advice
Unfortunately the travel company we were due to travel with has entered administration so has suggested we seek refund through ATOL - but there is a complication .. it appears that the company in question was on the ATOL naughty list & was not a member after 30/09/20. So the question .. if booking date before 30/09/20 but…
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Easyjet
Hi, hoping someone can help. Easyjet cancelled our flights in August due to covid. While we were discussing our options with easyjet we asked for a refund but were told we would only get a fraction of our £1770 back and it would be better for us to take the voucher as we could use it for a package holiday if we wanted too.…
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Eurotunnel and Coronavirus
Has anyone with a standard ticket booked in the near future managed to get a refund for not being able to travel under FCO advice?
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No Travel Insurance Refund
I always take out travel insurance for 12 months World Wide Cruising. At the start of the year I renewed my insurance with Avanti . As we all now know 2020 the the year no one went anywhere especially cruising . I have spoken to Avanti who has refused to make any refund or extension to my policy ! I am well aware that…
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Chargeback from Santander
I desperately need help and advice. I booked and paid for a holiday in full on my Santander debit card in November 2019. I was due to depart in April 2020 but the holiday was cancelled. Initially the holiday company offered me a refund but subsequently withdrew the offer in favour of a voucher with the option of a refund…
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Flight to the Canary Islands on Monday
Can someone in the know help me as I'm struggling to understand. Has anyone flown to the Canary Islands in the last few weeks on a Monday or are you flying this Monday or the Monday after? I have a flight to the Canary Islands on Monday with Tui (leaving the UK around 10am, arriving there around 2pm) My home COVID testing…
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Parkdean Resorts
Hi I’m just after a little advice. In September I had a booking with Parkdean resorts to say it was cancelled due to COVID. They refused in their policies to give me my money back but would only give a voucher in return. The voucher expired on Monday. Having tried to ring them on several occasions on Monday I couldn’t get…
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Easyjet vouchers
Has anyone else had problems booking flights with an Easyjet voucher that I accepted after they had cancelled the flight. You cannot book with the voucher online, you have to ring, which took 40min to get through, you then get told you cannot have the online price you can only have their quoted price. £45 per ticket over…
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Apprentice- am I allowed home for Christmas?
I'm a Scot who's on an apprenticeship in England. I just read an article about the Duke and Duchess of Cambridge and whether they broke the rules crossing the border which has got me a bit doubtful of my situation and I'm seeking advice. The Scottish cross-border COVID travel rules which allow an exception for : * travel…
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Nat West travel insurance help needed.
I recently submitted a claim to Nat West for a holiday booked for 25th April travelling to Portugal. On the 13th March the FCO travel restrictions were put in place and my holiday was cancelled on 20th March. Flights have been refunded by Ryanair and I am claiming for the cost of accommodation through NatWest as the travel…
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Anything we can do? Lost money on accomodation for Tenerife holiday due to FCO advice
Hi everyone, My husband and I booked a holiday to Tenerife in November 2019 (prior to Covid). It was a flight/car hire and seperate accomodation through HomeAway (now VRBO) arrangement. The property company were Bin Galindo Properties. Our trip was for September 2020 and about a month before, we were worried about…