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Techie Stuff

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Hypothetical charger disaster
We have several chargers plugged in next to each other, and the leads inevitably get tangled up. Given that usb-c charger cables have the same plug at each end, there’s scope to make the mistake of plugging a cable into two different chargers by mistake. Ahem, what will happen? A big flash bang, or the system will cope?
Sending devices with rechargeable batteries internationally
I'm thinking of buying a basic/children's-type camera for a young relative in Switzerland. It would be a brand new product still in original packaging. Does anyone know whether there is any prohibition in place regarding this?
Google timeline Android
I used to be able to see my Google Timeline on my Android (12) Moto G 31 phone but since the latest "upgrade" I can't seem to find it anyhow.Can anyone advise?
Disaster Recovery Plan - Personal/Family
Hey everyone, With all the stuff in the news recently about the increases in mobile phone theft, and other factors, I've decided it's high time to evaluate my security posture. I've done this stuff from a corporate perspective, probably about 15 years ago, so I think my thought process isn't too far off, but I've probably…
Difficulty pairing Desktop Computer with earphones
I'm having difficulty pairing my computer with earphones. It's the first time I've done this so i may have missed something basic. My computer is an HP Pavillion all in one desktop 24 with windows 11 The earphones I'm trying to pair with is a Sony WH-1000XM4. Below is a screen print of the menu and list of devices the HP…
Trying to find clipboard history - Windows 7
I'm still running Windows 7 Pro quite happily and with no great problems. One thing I have discovered just today is an apparent inability to find items added recently to my clipboard - it almost seems to be hidden. Maybe 7 doesn't have one..? Can anyone tell me what the clicking sequence is to find this? All the 'help' I…
Steps to take after more details being used / stolen?
Ok so recently I had a load of Nectar points used by someone somewhere. Thankfully Nectar agreed they weren't by me & they sorted me out with new cards & a reimbursement. My wife has an additional card to my account yet it was my card that was used so Nectar said. After asking about this I was told that this was a bit of a…
Microsoft account and new Windows computer: am I at risk?
I have had a Hotmail account for years, and it mainly attracts SPAM. However, it seems to have 'morphed' into a Microsoft account and is also what I use for Skype (on which I have a very small credit). So when I recently bought a new Windows 11 computer and found that I needed to sign in to a Microsoft account in order to…
Buying iPhone and SIM contract
Hi - basic question, can I buy the iPhone 15 I want and sort out getting SIM contract later as I don’t see options to do it together? Thinking to buy from John Lewis then sort out a SIM only contract
Online kitchen design tool
I want a way to draw up my current kitchen layout, so I can make changes and see what fits where. Any suggestions?
Does my PC have TPM 2.0
Not sure how old it is, maybe 6 years I've had a look around the bios pages but can't find anything. Any pointers?
Microsoft Office 2010 v 2024
I've recently bought a new PC (not yet set it up). I currently use Microsoft Office Home 2010 on my old PC, but I was going to buy Office 2024 for my new PC because I was getting messages telling me that, because 2010 is no longer supported, it's not particularly safe. Can anyone advise whether it's safer to buy the 2024…
Getting a broadband provider for only 12 months...
...is impossible. They all want 2 year contracts, I just don't understand this, so many people only live in one place for a year. Is there some technical reason for doing this or is it just about trapping people?
Samsung QLED Malware?
Sorry if I sound stupid, but this worried me. I recently got a new Samsung QLED TV and suddenly today whilst watch Netflix a pop-up message say malware threat blocked 500000100000 something like this. Then the choice to report Always, Not Now or Ignore. Took me a while to realize I had to use the Samsung remote to accept…
Facebook Marketplace phising scam?
I'm guessing that this is a scam, and have no intention of responding. It was in ref to a listing I have had running for months; the most innocuous thing - a bunch of free Build It! magazines.Is this how these scammers get hold of Marketplace accounts and use it for their dodgy, scammy listings? Do I report it, or just…
Smart TV problem recording scheduled programmes
Wondering if anyone can help, my friend has a Samsung smart TV which she's had for a few years - she has a USB stick and she's bought a new one with more GB on but the TV still says too many recordings when trying to record from the schedule. I have checked the e-manual and it looks as if you should be able to record…
Best free video capture software?
Hi, we have just bought a vcr capture card to convert some of our old videos to files so we can continue to keep them (old school plays etc). What is the best free software for this? Also is there a best format for recording them in? Thanks for any advice.
FB had to change password but not getting the Notification
If this is in the wrong place Sorry I had my laptop cleaned up and then tried to log into my FB account. I must have changed my password, I did write it down but it was wrong . I requested a new one and was sent to my email with a 6 didgit code which I filled in, then changed my password. I then had on the screen check…
Wifi problems upstairs
I have ee router downstairs, the wifi connection upstairs is really bad. I purchased TP mesh from Amazon but works on and off. Not very good. I bave taken a ethernet cable upstoars which is connected to a computer which works fine. Can I have another router upstairs and connect ethernet wire to it and then other equipments…
Word online, Libra office etc advice please.
I need some help in knowing how these work.I've used Open Office, Libra Office and Word in the past which all used to save to my computer and I could open on the library computers to print there.Post pandemic they have only Word and I can't open Office as an Odt. to edit a document. Also emailing documents most people have…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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