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FB had to change password but not getting the Notification

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If this is in the wrong place Sorry
 I had my laptop cleaned up and then tried to log into my FB account. I must have changed my password, I did write it down but it was wrong .
I requested a new one and was sent to my email with a 6 didgit code which I filled in, then changed my password.
I then had on the screen check your notifications on another device but nothing has come through

I signed in via iPad and was told check your PC for notification to confim but have not received anything.
I tried again to reset to see if anything would arrive but nothing, I have been trying for 2 days.

there is no way you can contact FB without signing into your account to report the problem.
Friends have told me they can see my account but I am unable ato access it.

Does anyone know how I can resolve this please


Thanks to all who post comps :)
ITV winners membersclub#2

Comments

  • J_B
    J_B Posts: 6,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Log out on ALL devices .. then try again?  Perhaps
  • cinders59
    cinders59 Posts: 7,723 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    J_B said:
    Log out on ALL devices .. then try again?  Perhaps
    Thanks.
    I have just gone on and I am not logged in on any devices, 
    and there is no way to contact FB direct unless you are logged in
    Thanks to all who post comps :)
    ITV winners membersclub#2
  • Vitor
    Vitor Posts: 622 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Try the recovery page - https://www.facebook.com/login/identify
  • cinders59
    cinders59 Posts: 7,723 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Vitor said:
    Thank just did that again, changed password again, had email from FB saying if it was me dont need to do anything but still had 

    Check your notifications on another device

    We sent a notification to your Windows PC. Check your Facebook notifications there and approve the login to continue.

    not getting a notification on my PC apart from Email. so still cannot access my FB account
    Thanks to all who post comps :)
    ITV winners membersclub#2
  • Vitor
    Vitor Posts: 622 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    not getting a notification on my PC apart from Email

    Have you disabled notifications in the PC's web-browser?
  • cinders59
    cinders59 Posts: 7,723 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Vitor said:
    not getting a notification on my PC apart from Email

    Have you disabled notifications in the PC's web-browser?
    I dont know?
    How do I check?
    Thanks to all who post comps :)
    ITV winners membersclub#2
  • I don't use Facebook but doubt they are talking about your web browser.
    I expect it's more likely their widget. https://www.facebook.com/help/574891351485251/

    Let's Be Careful Out There
  • cinders59
    cinders59 Posts: 7,723 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I don't use Facebook but doubt they are talking about your web browser.
    I expect it's more likely their widget. https://www.facebook.com/help/574891351485251/

    Thank you
    I have downloaded this and still comes up with 

    Check your notifications on another device

    We sent a notification to your Windows PC. Check your Facebook notifications there and approve the login to continue

    I think I will give up now 
    Thanks to all who post comps :)
    ITV winners membersclub#2
  • cinders59
    cinders59 Posts: 7,723 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    And all of a sudden I had a friend request for my FB account.
    I clicked to confirm yoes and I was in.

    Dont know how that happened, but going through my notifications I had 27 from FB telling me someone tried logging into my account and they stopped it
    Thanks to all who post comps :)
    ITV winners membersclub#2
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