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Spam-Busting Guide
Spam-Busting: When browsing the forum Click the Spam Button When enough members have marked a post as spam, it will automatically be removed from the forum. The Spam button should only be used for clear and obvious spam. Please do not use the button when you just disagree with a member. The Forum Team regularly checks for…
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Rich Editor - Help Guide
Rich Editor is the editor you’ll use to write and format text when creating forum posts. It’s designed to be intuitive, so you can usually work out how to use its features quickly without a guide, but in his thread we'll highlight some of those features and offers guidance to help you make the most of them. Rich Editor -…
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New Community Noticeboard
Hi everyone, We've done a tiny bit of reorganising. There is now a new Community Noticeboard where you'll find notices and updates from the Forum Team. We thought it would be a good idea to have these kinds of threads in a separate place so that you can subscribe to just those threads if you want. This board will continue…
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How to request a Forum Badge 📛 🏵️
We'd like to check members have all the badges they're entitled to. Below are some of our badges. Just click to Request! 🏅🏅🏅 Real Life Badges 🏅🏅🏅 Badges to show your pride in real-life achievements. Especially when the MSE Forum Helped! Car Insurance Carver! Slashed my Car Insurance down to the wishbone. Request this…
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How to report technical issues with the forum
Hi Everyone Whilst we will do our best to monitor the boards for any technical issues or problems with the forum, all issues need to be reported to us directly. That way we can escalate and track all issues properly. You can always contact the Forum Team by emailing forumteam@moneysavingexpert.com Thanks :)
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Which editor toolbar would you prefer?
Hi everyone, Our text editor will soon have a choice between 2 formats. To be clear, both options below are part of the updated editor - this is not a choice to return to an older editor Option 1: Inline toolbar (Currently used) Formatting options appear near your text when needed, usually when you highlight text or open…
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Budget Planner Sheet Password
Hi Can anyone help please! I could not find any threads about this issue. I downloaded the free budget planner on MSE site on 30.7.25 but I am being asked for a PASSWORD to customise my template/spreadsheet. I do not have a password. I did download the free budget planner on MSE site many months ago (around March 2025) and…
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Space-wasters at the top of the Energy category
Is there any way to hide this lot? It's annoying to have to scroll past it to get to the real content, as you may have just noticed.
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Update MSE Email Address
I've got a new email address. I've managed to update my MSE Forum address but can't find where to edit it on the actual MSE site.
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Forum running slow
Perhaps it's just me but the forum is grindingly slow - taking c. 30 seconds to load a page.
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Bold, italic etc
One of the things The only thing I found useful about the new editor was that if you wanted to change text to bold or italic etc all you needed to do was to highlight the text you wanted to change and a little "box" would appear next to the highlighted text from which you could choose bold or italic or whatever. That…
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Not getting notifications on bookmarked threads
For the past couple of days I've not had any notifications of new replies on threads I've bookmarked. I've only had notifications of when I've been mentioned in a thread. Settings are all correct:
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Auto-bump issue?
Not sure this thread was auto-bumped - [Removed by Forum Team] - but if it was, is there a way the auto-bump system could be tweaked to not bump threads which were started by a now banned poster, or are spam-like? The thread involved was one of those which seemed like a prelude to a "Here's the great tool I've developed!"…
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New Filter options (including 'Participated')
On our Latest Posts page, you’ll now see a few new options in the Content filter on discussion list: When we move to our new layouts later in the year, these will also show at the top of all boards, so you'll be able to, for example, see all threads you participated in on just the board you are viewing.
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Where is this MSE article?
On the National Consumer Service (aka Consumer Action Group) home page there is a banner which links to this MSE article - Parcel protection insurance | MSE - but when I look for that article myself on the MSE site I can't find it. I'd expect it to be somewhere under Complain & Reclaim > Shopping & Consumer Rights but i…
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Profile removed from pop-up summary box
When I click on a username, a summary box comes up. It used to have a button to click that would bring up that user's profile page. The profile button no longer appears. Please can it be reinstated? I used it mainly to get to my own profile, as profile is not available on quick links. Now I have to login to see my profile…
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Missing Notification pop-up/red symbol
Hi Is it just me or has the red marker on the Notification bell stopped appearing? Has been about ten days now where there have been threads which should have shown as new notifications, but no indicator on the bell, last one was on May 20th. Thanks for any feedback.
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Scam
Could you add that to the swear filter 😀
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BST
How come when not signed it it shows the correct BST, but when signed in shows incorrect time that's an hour behind.
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'Rich' Editor feedback.
Hi everyone We have just switched over the forum editor to the latest version, known as the 'Rich Editor'. UPDATE: New Rich Editor Feedback board The new Rich Editor Feedback board is now live. I've added just a couple of bugs as an example. Please post any issues you have over there. On Monday I’ll go through this thread…
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Tip: Did you know Toggle blocks are now linkable?
Did you know Toggle blocks are now linkable? Open any of the Toggle blocks below, then copy the link from your browser’s address bar. When someone uses that link, they’ll be taken straight to this thread with the relevant Toggle block already open. This makes it much easier to share a specific section of a longer post or…
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Cookie pop-ups
Hi all (especially mods and staff), Lately I have noticed that when using the app, switching from one topic or following a shortcut/link, this prompts a pop-up asking for my cookie preferences. I select "essential only" each time, yet each click on a link results in a new cookie pop-up window asking me again. This is more…
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Converting old posts to the new Rich Text format
Hi all, Just a quick heads-up that we’ll soon be activating the “Reinterpret as Rich” setting for older posts. Currently, when you edit one of your older posts, it opens in the editor that was originally used to create it… After this change, older posts will open in our newer editor when edited. By default, nothing will…
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Delete old username — cannot access account
Hello, I have an issue with the forum that an email hasn't been able to resolve. I'm requesting my old username to be deleted. I followed the relevant steps but the email I receive back refers to the username shown here, whereas the username I wish to be removed is from an account with an email address I no longer recall.…
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RSS Feeds Down
I've been using the RSS feeds for years but they have stopped working the last couple of days. Are they no longer going to be available?.
A board to record bugs and issues with our new text editor
30 discussions
129 comments
Most recent: New line issue. get multiple … by Spoonie_Turtle
13 June at 5:53PM
