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New Community Noticeboard
Hi everyone, We've done a tiny bit of reorganising. There is now a new Community Noticeboard where you'll find notices and updates from the Forum Team. We thought it would be a good idea to have these kinds of threads in a separate place so that you can subscribe to just those threads if you want. This board will continue…
How to request a Forum Badge 📛 🏵️
We'd like to check members have all the badges they're entitled to. Below are some of our badges. Just click to Request! 🏅🏅🏅 Real Life Badges 🏅🏅🏅 Badges to show your pride in real-life achievements. Especially when the MSE Forum Helped! Car Insurance Carver! Slashed my Car Insurance down to the wishbone. Request this…
How to report technical issues with the forum
Hi Everyone Whilst we will do our best to monitor the boards for any technical issues or problems with the forum, all issues need to be reported to us directly. That way we can escalate and track all issues properly. You can always contact the Forum Team by emailing forumteam@moneysavingexpert.com Thanks :)
Verified user list page - not authorised to view
I was just browsing the site FAQs https://www.moneysavingexpert.com/site/forum-faqs/ How do I become a verified user? In general, this is limited to household names with a large customer base, companies that have been mentioned by MSE or non-profit advice agencies (see the verified users list). The link mentioned gives a…
Spam
Good stab at post building... https://forums.moneysavingexpert.com/member.php?u=2753491
Why has page 1 disappeared?
Why has the option to go back to page 1 on longer threads on mobile view disappeared? If I want to go back to the first page I now have to click the back button 237 times in the example above
Update MSE Email Address
I've got a new email address. I've managed to update my MSE Forum address but can't find where to edit it on the actual MSE site.
Looking for the new topic button
I’ve looked all over the category home pages e.g. energy, green money saving etc, and can’t find a new topic button anywhere, using an iPad. I can see one on the homepage of the forum, which you then have to choose a category on a not very nicely rendered drop down list box. Would be good if there was a clear button near…
Not receiving verification code
I'm trying to sign in on the MSE page (not forums) and it's asking me to put email & password in. I have forgotten the password but it will not send me a verification code. Any suggestions?
Stopping MSE Cheap Energy Club E-mails
In December 2024 I stopped my recently deceased mother's e-mail account from receiving e-mails from MSE. In March/April 2025 the account received e-mails from the MSE Cheap Energy Club. When I click on the link to unsubscribe from those e-mails, I am taken to a no-longer-existing web page. Does anyone (I'm guessing in the…
Spam replies
Why is LITRG and their spam allowed? There are some great company reps on here, particularly the person from the Land Registry, but LITRG does nothing but post the identical generic text with links to their website on every post they make without actually making any efforts in answering the questions asked or in any way…
Private messages formatting issue
A minor one but is anybody else finding that in private messages a user's profile picture appears to cover part of the username? As an example this is what I get if I send a message to myself:
Report 'sorry we're experiencing unusually high call volumes' firms
Re: Unusual Call Volumes Tool I would love to see HMRC on the list too. I've just tried calling them and surprise surprise the first thing I was told was "We're sorry our lines are busy".
Sorting... (Merged)
It looks like the mods are trying out some new functionality! As long as the default is New! I don't really want a curated list of what's Top or Hot, just show me the New stuff as it happens please!
Alter posts per page
How can I increase the number of posts displayed per page in a thread? I've looked in my profile but can't see anything obvious.
Notification Preferences Page is blank
Page is blank so I can't adjust anything. Please fix it.
AI-generated replies
I've noticed quite a few forum members simply running a question through their generative AI machine of choice and copying and pasting the result (sometimes openly stating where the answer came from, sometimes not, but still fairly obvious - this being an example). Some are obviously post-building spammers but others…
Cheap Energy Club - British gas tariff not offered
On the Cheap Energy Club site I am not being offered any British Gas fixed tariffs. I was hoping to take advantage of the B Gas Fixed Tariff v49 as detailed in Martin's Money Tips newsletter 25/03/25. I logged into the new Cheap Energy Club site and completed my details (incidentally my current supply is from B Gas on a…
Login Confusion
Hi, I am very confused about the various logins I have for MSE & MSM. For MSE I have a login for the site, the forum and the energy club. The forum one works as I am here but I cannot login to the main site. When I request a new password reset code nothing happens, I never receive the code. When I try and do a car…
Change email address
Hi, How do you change your email address for your cheap energy club account, I can't find the option anywhere? Thanks
Alternative solution to Menu Preference
One of the things that put users off is the exploding menu options that spit out if you move the mouse over the quick links or categories menu option and what is worse is them disappearing unless you move the mouse over the other forum rules menu option. Now there is a MSE site provided solution to this…
How to stop double spacing
Another bugbear about this website is the double spacing used on posts, I don't have double spacing when I am writing so why does the site force it upon us, it takes up so much extra screen estate. Maybe there is a solution but it is not apparent.
Redirection to savings hub page
I've noticed that when trying to navigate to the main site savings page at https://www.moneysavingexpert.com/savings/ when browsing on Chrome, the page shows briefly before redirecting to https://www.moneysavingexpert.com/savings-hub/, a new page laid out differently and with fewer menu choices, e.g. no links to the…

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MSE News

NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What you need to know
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
Warning: 'WASPI' women affected by State Pension age rise should watch out for 'steep rise' in scams
If you're a woman born in the 1950s affected by changes to your State Pension age, be on high alert for scams offering compensation for this. Campaign group Women Against State Pension Inequality (WASPI) and charity Independent Age have warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group.
Martin Lewis: 'WASPI' women affected by State Pension age rise should beware 'steep rise' in scams
If you're a woman born in the 1950s, be on high alert for scams offering compensation for those affected by changes to their State Pension age. MoneySavingExpert.com (MSE) founder Martin Lewis has warned so-called 'WASPI' women to be extremely careful, as there's been a reported "steep rise" in the number of scams targeting this group – with some even using Martin's name.
Small pension pots to be automatically combined in future under Government plans – here's what it could mean for you
If you have a number of small pension pots you've built up over years of changing jobs, they may be automatically combined in future under new Government plans. This could make it easier to stay on top of your pension savings and reduce costs – but it's still very early days, and we don't yet know exactly how the scheme will work in practice.
Martin Lewis: Aged 20 to 25? Trick to get a FREE four-year railcard worth £100 from Santander
If you're aged 20 to 25, there's a trick right now that can get you a free four-year railcard worth £100 via the bank Santander. MoneySavingExpert.com founder Martin Lewis takes you through it.
Went to an employment tribunal between 2013 and 2017? Can you reclaim £100s?
Tens of thousands who overpaid employment tribunal fees are now due a share of £13 million, which could be worth £100s. But refunds aren't automatic, so you need to act to get your money back. Here's what you need to know.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.

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