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How do I ask MSE to update the PAF (Postcode Address File) on their website?

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Hi Everyone,

My address is not included on the PAF settings of the MSE website - in particular, on their Cheap Energy Club page. But, when I click on the link to add my address with Royal Mail, I see that it's already there on their website.

So, unfortunately because my address doesn't exist on the MSE list of addresses, I can't use the Cheap Energy Club to address the cost of my gas and electricity.

Can anyone help me please?

Many thanks. 

Comments

  • MSE_James
    MSE_James Posts: 1,681 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    Hi - the best way to get help with the Cheap Energy Club is to send a message to energyclub@moneysavingexpert.com
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • user1977
    user1977 Posts: 17,743 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    It isn't the Royal Mail PAF, it's a different dataset including some mangled (and duplicate) addresses which energy suppliers seem to have added. Has caused problems for me with switching suppliers as my gas and electricity meters apparently aren't at identical addresses (despite living in the same cupboard...).
  • Foggathorpe
    Foggathorpe Posts: 2 Newbie
    First Post
    MSE_James said:
    Hi - the best way to get help with the Cheap Energy Club is to send a message to energyclub@moneysavingexpert.com
    Hi, Thanks for the advice. I have emailed the energy club and I'll let you know how I get on. Thanks.
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