Report a Technical Issue

This board is for reporting bugs and technical issues with the MSE Forum. This board is only for reporting bugs. For general feedback, questions or discussion about the Forum, please create a post on Site Feedback and Forum Help Before posting Please check whether the issue has already been reported. If it has, and you're…

What I did: Browsed various forums. What Should happen: Page numbers and "back to the top" button, should appear at the bottom of the page. What happened: They appear at the top of the page. But I've only seen it happen on the forum category pages, such as "Deaths, funerals and probate" (not sure if that's the correct…

What I did: I tried replacing a table from this post of the Top Regular Savers Discussion Thread with another table from excel. I did this by deleting the table from the post and then clicking on the end of the heading and pasting the table.

What I did: Went to write a post What Should happen: The text box should be clear and the page layout clear What happened: There is random code in my text box and an excess amount of screen is taken up telling me irrelevantly how many posts people have made and what badge level they are Why it matters: It makes the site…

What I did: Searched the forum for various terms, both logged in and not logged in @MSE_Stephen please expedite What Should happen: It should return a list of threads containing the search term What happened: All search terms return "No results found." Why it matters: Search is a fundamental function for the forum.…

What I did: This is an intermittent problem. Occasionally whilst typing a comment the box just disappears completely, leaving the Save Draft and Post Comment buttons directly underneath Leave a Comment. Device/Browser: Chrome 154.0.8037.57 Android 12; SM-G975U1 Build/SP1A.210812.016 - this has happened before and after…

When loading a thread, long quotes show only the first few lines. The arrow button to expand the quote is missing. Sometimes the arrow will appear after a reload of the page. What I did: Open a thread (Happens across the forum on many pages) What Should happen: A down-arrow lets you view the whole quote What happened: No…

What I did: Tried to log in to my MSE account. What Should happen: Account should open What happened: Got a message "Things have changed - so we need you to change something". Why it matters: I had an e-mail saying something had changed in my credit record but I am unable to find out what the change was. Device/Browser:…

Since late on 22/09 I have had various faults when searching, but it is very intermittent. I have had failure with no message, and failures with the messages below: I asked on the Compers Chat forum and others are getting similar occasional problems.

What I did: Opened Discussions / Bookmarked threads. What Should happen: They should open, and page width should format for all devices, including my 8.7 inch tablet. Other forums with the older layout, such as Energy, fit the screen. What happened: Some of the forum page, is off the right of my screen. Why it matters: So…

What I did: Pasted my diary entry into the text box, having copied it from phone notes and pasted by pressing the option that comes up as the copied text What Should happen: It should paste What happened: It gives me a small blank box and doesn't paste Why it matters: It's tedious and frustrating to daily have to dismiss…

What I did: Started typing a post What Should happen: When you press space the text cursor should advance on space What happened: The first word in a post exhibits odd behaviour, when I type the first word and press space the text cursor jumps back two spaces. Why it matters: You need to manually reposition the cursor…

What I did: Pressed the like/thumbs up button What Should happen: It should add a like to someone's post What happened: Got text overlay from mse screen and a box with lightbulb Why it matters: Can't like a post when this happens and can't see the rest of the page Device/Browser: Samsung Galaxy phone, samsung internet…

What I did: Answer: Tried to read posts that quoted previous posts (only one previous quote now available). What Should happen: Answer: With the old quote system it was possible to see all previous quotes within posts. Full story was shown, no context was lost, no information would be missed. What happened: Answer: It is…

What I did: Copied the below section from an Excel spreadsheet into the forum. What Should happen: It should paste directly into the forum and look like this: ESBS Monthly Saver at 6% Launched 1/2/26 Leeds BS Regular Saver (Issue 74) at 4.45% Launched 30/1/26 Mansfield BS My Milestone Saver at 6% Launched 22/1/26 Market…

This discussion was created from comments split from: @mention someone.

What I did: Pasted a URL for a website that does not have a favicon and pressed Enter. What Should happen: A hyperlink should be added without side-effects. What happened: This happened: https://handbook.fca.org.uk/glossary/G2892 And when I carried on with my reply, the overlapping text made the post very difficult to…

What I did: Answanswer to posts ( er, here is a good example as it happened!!) Starts with duplication of entered text! DDoh ! What Should happen: Answer no duplication What happened: Answer See above entry! Why it matters: Answer very annoying Device/Browser: Answer Android phone using Firefox mobile.

What I did: Pressed 'mark all as read' on my notifications What should happen: It should not have alerts on notifications What happened: It marked the thread there was a notification about as no new posts/not in bold on my bookmarked threads Why it matters: I can't see that there are diaries I still need to read/contribute…

What I did: When writing a reply, I selected a paragraph of text in my reply and then went to apply paragraph formatting. What Should happen: I should be able to select the format of the paragraph - as a quote, as a bulleted or numbered list, and so on. What happened: The selected paragraph formatting was not applied and…

What I did: In addition to mine and others previous threads about not being able to paste, my (non technologically minded) impression is that this is happening when the site autosaves, which is every couple of seconds. Is it possible that autosave could be changed to eg once a minute, or that we could have the option to…