-
Railcard Discount Pricing Scam?
My disabled daughter has a Disabled Persons Railcard. She has recently been complaining to me that when she goes to book a ticket with her railcard, she is not given the full 33% discount. The rail operator appears to be able to achieve this by manipulating the underlying price of the standard adult ticket as soon as she…
-
Used Splitmyfare, but 1 set of tickets missing from journey (??)
Edit: False Alarm. It was just one leg that was unreservable. The main ticket covers the entire journey, but there's one change that isn't allocated seating. I had so many tickets, it was hard to tell! I've just booked a journey for two people using Splitmyfare (which saved me quite a bit). Unfortunately - when I went to…
-
UBER Charging Me For a Journey That took place 3 years ago - Rights?!
I was hoping someone could support. In December 2018 I took an Uber whilst in London.
I have not used Uber since last Saturday. I checked my Paypal account and saw they had charged me twice albeit different amounts. I queried this and they claim it is from the journey I had in 2018. They claim they failed to charge me at…
-
Is it not possible to buy 'anytime' rail tickets any more?
Is it not possible to buy a generic rail ticket between A and B any more? The station ticket machines, and now the online booking sites it would seem, try to force you to select exact services. I can't see a way to buy e.g. a basic advance return. Next question is, if you do choose a particular service and then miss your…
-
GWR £10 admin fee for refunds
I bought my tickets for travel today on Sunday via the GWR app, however I am off sick with tonsillitis and tried to either change the date of travel or get a refund. The app would not even allow me to process it because the £10 admin fee is higher than the cost of the ticket., The staff in the contact centre (probably…
-
Inaccurate and incomplete witness statement to support allegation of fare evasion - can I challenge?
Hello I have been issued a Single Justice Procedure notice by TfL with the criminal charge of fare evasion. The incident happened in late 2018 when I accidentally used a relative's freedom pass to tap through the barriers at an underground station instead of my own. I was the relative's carer and often carried their pass…
-
Are newsagents allowed to make a few bob on Oyster travelcard cash transactions?
One casualty of the ongoing pandemic is that cash facilities have been withdrawn from London underground ticket machines. It is still possible however to use cash to purchase Oyster topups/tickets at newsagents.Now one newsagent that I am aware of was charging almost 10% extra for Oyster travelcard purchase transactions.…
-
Travel to and around London with a disability
Hi, i am travelling to London within the next two days, I have a Motability car and blue badge, i am coming from norwich and was wondering if anyone could help me plan my journey. i am guessing it would be cheaper to park outside london, park at their car park and catch a tube in? where would be the best place to park…
-
Penalty fare letters despite paying fine
My daughter was issued a fine a few weeks ago after being unable to buy a ticket in London after a night shift. When she arrived at her destination, she approached the staff at the station and told them she had been unable to get a ticket and wanted to buy one. This had haopened on a couple of previous occasions with no…
-
part time rail season tickets
Back in August (2020) announcements were made about part time rail season tickets. Now that we're finally heading back to work, many of us 3 days a week, we're faced with the prospect of buying annual season tickets (>£6,000) which will go part unused, or pay for daily returns three days a week which will cost more than…
-
Delay Repay Letter
Hi All, Just received a letter from my train company saying I owe them money. I used a only platform called Delay Repay Sniper and they are saying I owe them money and also a huge cost in processing the claims and investigation costs.. anyone else heard about this ?
-
Booking train in advance when engineering works.
Trying to book a train for July. Preston to London. Currently showing timetable unavailable. Hard to find info online as to when it changes. Best I can find is 6 weeks before date. Tried calling and after being on hold 15 mins gave up. Anyone have any experience of this and when tickets become available? Thanks.
-
Claiming Cost Of Railcard
I’m self employed and all of my work and travel is paid direct from various organisations e.g travel from my home by car to work and back home, I will be paid a day rate plus mileage Now lockdown is easing I now need to travel by train to London / occasionally other places etc. Where claiming for that previously was dead…
-
Refund when first train cancelled?
Hi All. I have three train tickets booked using "Trainline.com" Mon: Exeter to Peterborough (Via Paddington / Kings Cross) Wed: Peterborough to Leeds Thur: Leeds to Exeter The first of these has been cancelled which means I will now need to drive to Peterborough, so I will also need to drive to Leeds then back to Exeter.…
-
Cycle to work scheme “no guarantee of ownership”
Hi all, I am looking into getting a new bike through the cycle to work scheme. Originally I thought this was a no brainer as it would mean paying for the bike out of my pre-tax income. However, my employer is using Vivup as their chosen provider of the scheme. Vivup’s FAQs state that there is no guarantee of ownership of…
-
Veterans vs Senior Railcard
I've previously held a senior railcard but I'm also eligible for a veterans railcard. I was wondering if the discounts offered were the same on both cards. I believe that my wife would also get discount if I had a veterans railcard but I'm guessing that is only if she travels with me? She doesn't qualify for a senior…
-
No longer required
No longer required - thanks all for advice
-
Major Rail Disruption After High Speed Hitachi 800 Trains Pulled From Service
Anyone travelling inter city in the coming week needs to check if their trains are still running as the high speed Hitachi 800 trains have been removed from service for checks after cracks found in the suspension. https://www.bbc.co.uk/news/uk-57036247
-
Monthly Off Peak Return Rail Fares Do Prices Remain The Same?
I am looking at booking an off peak return for an outward journey 2 weeks today ( May 18th. ) I am still not 100% sure I will make the journey so I would like to wait as long as I can before buying the ticket but I don't want to pay more than the price it is showing at the moment. So will the price remain the same?
-
Chain lube for bicycle & decent cycling forum?
I've asked a few technical questions in here in the past 12 months so on that note, do any of you frequent a good cycling forum that you could recommend in case anything further comes to mind? I've been looking at giving the bike a good clean lately. Bought in various bits & bobs for the job and done a bit of reading on…