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Updating payment card details for Oyster auto top up, Anyone having problems
I am unable to update details of the credit card I had designated for payment of my automatic Oyster top up. I contacted TFL customers services last week and was told customers using Google Chrome were having a problem. When I said I was using Safari he had no idea why and couldn’t help. I’ve tried again today using a…
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16 - 25 Rail card
Hi all, a long shot I know but my rail card expired in August. Considering we had a lock down and I wasn’t able to use for a long period of time would it be worth contacting them to see if it can be extended as I paid for a year. As I said it’s a long shot. Thanks
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Lost train ticket
My grandson, who is 17, bought a return train ticket from Rochester on 19 August 2020 to travel to his part time job in Crayford which involves a train change at Dartford, supported by his student railcard. That evening, on his return home, he discovered he had lost his ticket but he had a photo of the purchase and his…
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Paying for school transport - fair or not?
Now that it is law for school leavers to stay in education until they are 18, why do parents have to stump up the cost of transport to Sixth form/college? My son is going to sixth form and the bill for transport is £800 per year. He can't get a public bus as we live rurally, so the nearest bus stop is a mile away which…
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cycle solutions - cycle to work
Hi all I am interested in using the cycle to work scheme but want to know if tax code effects the savings. My tax code is 1000 instead of the usual 1250L. Next year it is likely to be less, lets say 800. So i can earn less tax free so paying more tax per year. If i use the cycle solutions calculator and buy a bike through…
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Senior Railcard
Does anyone know if Senior railcards are being extended please? I bought mine at beginning of March and haven’t been able to use it ..... I’m hoping it will Be extended by at least three months thanks
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Railcard: paid for 12 months' usage, but no trains to use it on. Partial refund available?
There must be hundreds of Railcard holders amongst MSE's user base, hence this query. My wife and I pay each year for our Two Together 12
month discount card -- but the card hasn't been usable for over a month because of the coronavirus situation. Folks with motor insurance policies are getting
refunds from their insurers…
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Is there an app to plan a Bus route using a bus pass?
Does anyone know of an app or page. Google will tend to take you on NE or rail. Thanks for your time. A
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South Western Railway Season Ticket Refund - Advice Please
Apols if this is not the right place, I'm looking for the hive minds solid advice. I've been trying to search on this but can't find anything. Currently I have begun a dispute via the Railway Ombudsman with SWR about a refund on my annual season ticket (Woking-London Waterloo, cost £3348). At no point have SWR emailed…
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Compensation for faulty bike
Hi there, i dont really know what to think of this myself so thought id get second opinion. I bought a bike from a really bad bike shop, the bike was faulty so i took it back to get fixed. After 15 trips to the shop and countless arguments i threatened legal action to which they said they would refund me as they had the…
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Bicycle Dash Cam
Hi MSEers. Can anyone recommend a decent (and decently priced) bicycle dash cam? I mostly ride in the day so while night use would be helpful it's probably the compromise I'm happiest to make.
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Halfords cycle service
After a bit of advice. I had my bike serviced by Halfords in June/July. I took it in as I had a couple of issues that I wanted fixing. Firstly, the rear breaks… When used, the left brake pad wouldn’t retract to its starting position and would gently rub on the rim of the wheelSecondly, the bottom bracket needed replacing…
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Government Voucher scheme - servicing included?
As per the title really, my booking is for tomorrow but I'm having last minute doubts... I booked quickly when it was first announced. My road bike is fairly up together I think, just needs a good service. Plus, looking at their prices on their website I would literally never buy even an inner tube there! So even with the…
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Super Off Peak Rail Tickets
Is there a clear/easy way to find out which services are valid for the return journey on a super off peak ticket? The trainline website says it varies depending on route/operator, and putting in journey details doesn't really make it obvious to me. I'm going from Manchester or Stockport to Norwich on a weekday. Thanks :-)
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Halfords not taking responsibility of missing information in PDI form !
We had placed an online order for a bike and included bike build service too. When we had collected the bike, we were presented with a PDI form that was partially filled with missing Frame number from it. The frame number of the bike was part of the receipt, that was supposed to be filled by staff and signed for. Nither it…
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Delay Repay - Paper Tickets
Hi everyone, Apologies if this has been asked before. I can see lots of posts about Delay Depay, but can't find one specifically asking this question. I was travelling back from Norwich to London on Saturday 15 August. My train was cancelled due to signal issues and so I only ended up arriving back in London approximately…
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GPS for cyclist
I have been wondering about getting a gps for my bike. I have difficulty remembering new complicated routes and I like exploring London on my bike. OTH I don't want to spend a fortune and it is clearly possible to spend one. What sort of features do others think I should look for? What is essential? I don't want anything…
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Looking to get a new bike
Hi all, I'm looking to get a new bike - it would be for relatively light use at weekends mainly and ideally should have a pannier so that I can attach a seat for my 11-month old baby (any recommendations for those too would be ideal!). I'm not sure on budget since it's been a while since I got a bike (probably around 15…
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GWR train delay repay cash voucher
so unlike other train companies GWR delay repay forms dont have an option for compensation via cash voucher. your entitled to cash refund if you paid by it. so when you send the delayrepay form to GWR write the option for cash onto the form. if they ignore it and send you a rail travel voucher/cheque then return it and ask…
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Railcards - can we use them?
My family has railcards (Senior and student). At the start of Lockdown we clearly couldn't use them. As lockdown eased we still haven't used them although other people probably have and the advice was don't travel by train if you can avoid it. At some point I was expecting new of a validity extension or partial refund.…
