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Praise, vent & warnings

A place to share your experiences as a consumer with other MoneySavers.

John Lewis
This isn't a praise, a vent or a warning ... although the news about store closures and job losses is saddening. I'm posting this here because it's the closest fit amongst the boards that I frequent. I was talking with SWMBO today about the John Lewis news, that online sales are reducing the need for physical stores, and…
Scam : Dial-a-Tan on Facebook
Warning guys, the below page is a scam and has been taking deposits for hot tubs via bank transfer only. They are then not sending them out and blocking the users. They have been reported to Facebook countless times but they refuse to take them offline for some bizzare reason. https://www.facebook.com/dialatans/
The morons are at it again.
I went to my local Costco yesterday to carry out my monthly shop and lo and behold, the stockpiling idiots have started up again following the possibility of local lockdowns being enforced. (I'm in the South East, nowhere near to Leicester). The shelves containing all household paper products (loo paper, kitchen paper and…
Warning Possible FB advert Scam Seen today on FB for Eccostores.com
I saw a Facebook add today looked good and cheap but too good to be true so researched and saw them reported on here a few years ago. So seems they are at it again, Vanda
Wiggle and Hermes Top marks
I ordered some bicycle tyres from Wiggle on the 7th July (Tuesday), estimated delivery 13th July (Monday)On the 8th I received an email confirming my order was dispatched via Hermes Received an email this morning from Hermes with anticipated delivery between 11:00Am and 1:00 PM today 11:05 doorbell rings and nice lady at…
Fast Track Reclaim - Scam Alert - July 2020 !!!
Re: Fast Track Reclaim - Scam Alert - July 2020 !!! The following is a personal opinion: In my opinion this is a highly sophisticated online scam involving: Unfair Contracts and Unfair, Unclear and Misleading financial adverts/promotions/information, etc (in breach of FCA guidelines). Which has potentially made Fast Track…
Doctors Appointments
VENT -Rang my surgery this afternoon (4 in line, waited 20 mins) because I wanted a doctor (any doctor) to call me. No appointments available this afternoon Can I make an appointment for tomorrow ? No - you need to ring at 0830 because due to COvid-19 we don't know what may happen overnight.! No wonder people go to A&E…
Trying to change to pureplanet via MSE for electric power
Everything started well. The application process was fine. I was told everything was fine. Then I got a message saying they needed more info. I clicked on what I assumed (it wasn't too clear) the relevant link. But it didnt seem to work, so I backtracked, and tried again, only to be told the link was "unique " and can only…
Footlocker
I have been waiting for a refund since they received my return on 10th it says on website 6/10 days. I contacted them they told me 14 days. And just wait, this was via Twitter. I have called customer service and stay on hold for a hour then it cuts off. I’m not the only person hundreds have been waiting over 6 weeks and…
Beldray products - opinions?
I bought a Beldray electrical item some time ago and it never actually functioned properly. I've offered to send it back to the engineers for R&D purposes (not to fix it) and there is no interest. I've started this thread as I find this really odd - I know Beldray does not compete for the same customers, but I had visions…
New twist SCAM CALLS
Had an unsolicited call from "BT Broadband" - Gave my usual response answer " You are criminals" and put the phone down. Moments later the phone rings again and it's the same Indian accented woman,saying "I appreciate you wariness Mr xxxx, but this really is BT and there is a problem with your router in that's carrying…
Negative experience with Santander.
Hi folks, I have had a 123 account with Santander for a number of years, and recently opened a new ISA with Tesco bank. I needed to transfer funds from Santander to Tesco to fund the ISA so attempted to do that today, I went through the whole process for anyone who knows Santander's procedure, setting up a new payee and…
Phishing government reporting
Hi I have tried a couple of times to report phishing scams to the email that Martin promoted. Report@phishing.gov.uk I used it a couple of times no problems and now it is saying that the email server is refusing report@phishing.gov.uk (report@phishing.gov.uk) Your message wasn't delivered because the recipient's email…
Your in the final draw for Morrisons vouchers worth £1,000! !!!SCAM ALERT!!!!
Sent to an email address I do not currently use for morrisions but did used to 2 months ago, links go to igain-mail.co.uk I expect morrisons database compromised.
Next online order
Hi everyone 6 weeks ago I placed an online order in the Next sale. I know from past experience that it can take up to 8 weeks for your order to come through. They are also not very communicative and never let you know the status of your order. I received an email from them at 1.15 in the morning saying that my order had…
AO.com experience
I bought a refrigerator and a gas cooker from ao.com. They were delivered separately several weeks apart. I assume because of COVID. refrigerator * The delivery was scheduled for sometime between 4 pm and 7pm. They showed up at 8:30 pm. * The four screws that attach the handles to the fridge were missing. They were…
Sky protect and domestic and general
iPhone XS Max. I wish the public to know the experience I had with sky protect / domestic and general. My iPhone XS Max screen got damaged so arranged for sky protect / domestic and general to repair the screen . When it was returned within a day the screen kept flickering and gradually got worse to extent you could not…
Vent @ inconsiderate parking
Just need to have a vent!This has been going on for ages, and seems nothing can be done about it. Spoken to the people in question - no joy. Contacted the council - no joy. Seems like it does not qualify for Double Yellow Lines - Except for 6 years ago when they added them due to a diversion being in place, then a month…
Van Meuwen plants
Hi. I need to vent about his dreadful company and give a warning to those thinking of buying plants from them. Many many weeks ago I ordered pelargonium plugs and lavender plugs. The pelargoniums arrived eventually but were dead or dying so had to be thrown away. No sign of the lavender. Since then I’ve repeatedly tried to…
Restaurants promoting vouchers due to Covid-19
I've started receiving emails from restaurant chains (Rossopomodoro, Inamo) asking customers to buy vouchers. * Rossopomodoro asking customers to buy vouchers for future use to help support the business during this difficult time. * Inamo with a promotion that if you buy a £50 voucher you will get £25 for free. I…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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