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Check Those Receipts

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So I've noticed that shops don't automatically give receipts anymore.  When I'm asked if I would like a receipt, I always say yes.  Here's a good reason why:
Monday I went into Lidl and bought a dozen or so items.  Paid by card.  Got home and checked receipt only to find I'd been overcharged by nearly £17.00.  A technical error, apparently.  Overcharge refunded when I went back to the shop.  Three days later, I popped into Tesco for a few items.  Paid by card.  Checked my receipt before leaving the store and discovered that an item I had purchased two of, had been scanned three times resulting in an overcharge of £5.00.  Refunded at customer services.  £23.00 total overcharge!!  Please be careful everyone.  Ask for, and check, those receipts.

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Comments

  • Pollycat
    Pollycat Posts: 35,755 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Our Tesco Extra gives receipts without asking on the main tills, not sure about self-service as I've not used them for almost a year.
    Tesco Metro ask if you want a receipt.
    Aldi always give a receipt.

    I always check before I leave the store to see if I've been charged correctly.
    I've been doing it for years.
    It was a nice little earner for me when our Tesco Extra first opened and they were slap-dash about changing shelf edge labels & pricing (double the difference).

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So all my shopping has had a receipt handed to me by cashier .
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Tippytoes said:
    So I've noticed that shops don't automatically give receipts anymore.  When I'm asked if I would like a receipt, I always say yes.  Here's a good reason why:
    Monday I went into Lidl and bought a dozen or so items.  Paid by card.  Got home and checked receipt only to find I'd been overcharged by nearly £17.00.  A technical error, apparently.  Overcharge refunded when I went back to the shop.  Three days later, I popped into Tesco for a few items.  Paid by card.  Checked my receipt before leaving the store and discovered that an item I had purchased two of, had been scanned three times resulting in an overcharge of £5.00.  Refunded at customer services.  £23.00 total overcharge!!  Please be careful everyone.  Ask for, and check, those receipts.

    Buying a dozen items and then being £17 should have been obvious before paying i would have thought. Doing quick a calculation as you walk around in your head with reasonable rounding will get you a figure within a few pounds quite easily so being £17 more should be something you would question immediately surely?.


  • Takmon said:
    Tippytoes said:
    So I've noticed that shops don't automatically give receipts anymore.  When I'm asked if I would like a receipt, I always say yes.  Here's a good reason why:
    Monday I went into Lidl and bought a dozen or so items.  Paid by card.  Got home and checked receipt only to find I'd been overcharged by nearly £17.00.  A technical error, apparently.  Overcharge refunded when I went back to the shop.  Three days later, I popped into Tesco for a few items.  Paid by card.  Checked my receipt before leaving the store and discovered that an item I had purchased two of, had been scanned three times resulting in an overcharge of £5.00.  Refunded at customer services.  £23.00 total overcharge!!  Please be careful everyone.  Ask for, and check, those receipts.

    Buying a dozen items and then being £17 should have been obvious before paying i would have thought. Doing quick a calculation as you walk around in your head with reasonable rounding will get you a figure within a few pounds quite easily so being £17 more should be something you would question immediately surely?.


    You are overestimating the number of people who can do simple maths in their head. 
  • cbsexec
    cbsexec Posts: 638 Forumite
    Part of the Furniture 500 Posts Name Dropper PPI Party Pooper
    The last three times I have been to Morrison’s I have been overcharged.  Only by £1 or 50p but if that happens to everyone it soon adds up.   It has been on items reduced/special offer but not taken off at the till.     
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Tippytoes said:
    Thanks for all your comments.  I passed all my maths exams back in the day when they counted for something.  I went shopping with my other half, who paid as I packed.  Other half actually commented that the Lidl total was cheap!  I paid in Tesco and identified the overcharge before leaving the store.  Once bitten, twice shy.  Guess the maths geniuses on here have never been caught out but I hope I have helped someone.

    All I'm suggesting is simple rounding and addition. Even if you had rounded everything up the nearest pound and added it together in your head as you went along you would have easily spotted a £17 overcharge because it would have been more than your expected amount when it should be less due to the rounding up of every item.

    It's much easier to spot the mistake before you pay rather than checking receipts after and then having to go back.
  • JMW77
    JMW77 Posts: 825 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I find co op the worst I often buy the offers and get charged full price ,its happened so many times.

    In Boots only last week bought perfume that was supposed to be half price and was charged full amount.

  • oxroxx
    oxroxx Posts: 22 Forumite
    Fifth Anniversary 10 Posts Photogenic Name Dropper
    Shopping for presents at Next and Smiggle, I was asked if I wanted the receipt emailed to me or have a physical copy there and then. I guess it's a way to cut down on paper use.
  • Lip_Stick
    Lip_Stick Posts: 2,415 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Takmon said:
    Tippytoes said:
    Thanks for all your comments.  I passed all my maths exams back in the day when they counted for something.  I went shopping with my other half, who paid as I packed.  Other half actually commented that the Lidl total was cheap!  I paid in Tesco and identified the overcharge before leaving the store.  Once bitten, twice shy.  Guess the maths geniuses on here have never been caught out but I hope I have helped someone.

    All I'm suggesting is simple rounding and addition. Even if you had rounded everything up the nearest pound and added it together in your head as you went along you would have easily spotted a £17 overcharge because it would have been more than your expected amount when it should be less due to the rounding up of every item.

    It's much easier to spot the mistake before you pay rather than checking receipts after and then having to go back.
    Yes, because everyone can be arsed to do that, or don't get distracted, on every shop they do. 
    There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
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