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Ikea delivery issues can’t get hold of customer services
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Dave82
Posts: 19 Forumite

Anyone got any advice on getting hold of Ikea customer services.
Had two items delivered. They dropped of 6 boxes it should have been 7 and 1 of the 6 boxes is the wrong item. Basically meaning I can’t build either item as one had a missing box and the other a box for another set.
I have tried for hours to get through and can’t and they have £280 of my money.
Would it be worth doing a section 75 claim?
Cheers
Dave
Had two items delivered. They dropped of 6 boxes it should have been 7 and 1 of the 6 boxes is the wrong item. Basically meaning I can’t build either item as one had a missing box and the other a box for another set.
I have tried for hours to get through and can’t and they have £280 of my money.
Would it be worth doing a section 75 claim?
Cheers
Dave
0
Comments
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They've been a shower for me too, I went via facebook messenger.1
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Items ordered 18th October, items arrived 17th November with items missing, finally being redelivered on 23rd December and get an email this morning saying they're arriving tomorrow, hopeless.0
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Items were finally delivered, though a day earlier than arranged.0
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I had a faulty item with them and it had taken from the 11th of September to the 21st of December to get my replacement.1
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