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Praise: Netflights
I've seen thousands of posts about shonky online travel agents - and having a flight booked with Netflights via Virgin to New York in September I was worried I'd get the same runaround as everyone else. Thankfully I needn't have worried - Netflights refunded just a couple of weeks after the travel date, in full with no…
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DVLA Scam Text
Received a text from DVLA who seem to be using someone's personal mobile rather than their own number! They tell me that I have a refund due because I overpaid when renewing my Road Fund Licence! Number was +447432036881 in case anyone else receives one. I blocked number and deleted the text. Be on your guard. Checking the…
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Advice on how to avoid parcelforce
Absolutely terrible, poor service. I honestly don’t understand how this company keeps on getting away with being so unprofessional and having no system in place.Sure, they respond to my complaint by using a template email with the obligatory covid card, but my parcel took just 5 days to get through numerous states in the…
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Email from paypal
Just had an email from paypal claiming that I added a new email address and that it needs to be verified (picture of email attached). I haven't, and am up to speed on scammers etc. Problem is the email was personally addressed to me as opposed to the generic Dear User etc. PayPal state if its an official email they would…
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Using WISH online shopping
I ordered items , thankfully not very expensive. I was given a four week delivery time, however every week when the delivery is due, the date is put back a week. There is no way to contact them. Is this a scam? Even if it is not I think it should be avoided.
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Amazon - scam ?
I bought a pair of £43 hair clippers, 2 months ago - from Amazon - and on delivery - there was a £10 Amazon voucher in the pack - which I spent on something else ! Now, 2 months later - I have received through the post (with a second class stamp on it) - another £10 Amazon voucher card which will be given to me - WHEN I…
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Hillarys Blinds Rubbish Customer Service
Had chap from Hillary's Blinds round on 7 Dec - went firm on order on 9 Dec - for 5 x venetion blinds to be fitted before Christmas. Phoned me on fitting day (22nd Dec) to say blinds not delivered to him that morning he would have to phone the factory to see what's going on. But he didn't expect he would get them before…
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Currys.co.uk customer service in lockdown
Hi, I just want potential customers of Currys to be aware of any products you purchase on Currys.co.uk in the lockdown phase, beware if you need help from the customer service department. We bought a new TV from Currys on 29th March 2020 (our old one packed in 27th), delivered new on the 31st March 2020. All good so far.…
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VITA
Just phoned bank as £89 pcm being taken out of my account with a ref to VITA. They are getting “hundreds” of calls about them. Apparently you order a small amount of say, essential oils, and hidden away in terms is a condition that you pay £89 pcm from there on without receiving any goods.. they say its legal but very…
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Royal Mail Tracking is it worth it?
I sent two items through Royal Mail over two weeks ago and Royal Mail online tracking is not showing any updates. One of the parcels was delivered last week and confirmed by the recipient. The other was a very important letter and I don't know if that's been delivered. Is it worth paying extra to get a tracked service when…
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'The Hacking Trust' junk mailing our residential building - Scammers, or...?
The subject company have been junk-mailing our share-of-freehold residential building of flats in London for a couple of years now, I must have had a dozen or so identical letters from them. When they write they send an expensively produced letter to each of the flat owners using their full names plus the freehold company…
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Freecycle how long to wait giving to the next one
Put three pairs of curtains on freecycle and a few people respnded so offered them to the first who emailed, they asked if they could collect on Sunday, I replied with some times to choose from and also asked if they wanted to take them in a large box or bin bags, No reply so I asked again today, no reply so I asked if…
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Haven’t been charged for goods shipped
I made an online purchase over a month ago for goods over £400.The product was shipped and received and the transaction was pending for 5 days.The pending amount then went back into my account and still hasn’t been taken out one month on. Why has this happened?
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Switching Bank Accounts
I used a bank switching service to move from Barclays to Santander a few years back (following a recommendation on Moneysaving expert) and thought the Barclays account had been fully closed. However, it wasn't and a direct debit was left open and Barclays kept this going for approx 3 yrs before closing the account down,…
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'Brushing' mail scam WARNING
I received a card from Royal Mail the other day to say that I had to pay customs charges on a package from China. Not that unusual for me, I order stuff via Ebay and Amazon quite frequently and often from China with no problems. But had no idea what the package was. Checked my accounts in case I was getting a bit doollaly,…
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Charity doorstep collection
Do any of them actually do what they say they will? I had a clear out of clothes a couple of weeks ago. Since then I have put them in bags provided by 3 different collectors, and put the bags out on the days they say they will collect, but not one of them has actually bothered to turn up. So all they're doing is shoving…
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Praise for Drain 24/7
I suppose this is a bit delayed, but also not really. Some might remember my post roughly a couple months ago where I mention a certain drainage company who screwed me over when they came to my diner to do my drain lining. Long story short, other than prep, nothing was touched at all and I was expected to pay a ludicrous…
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Praise
Richer Sounds - Sales sales@richersounds.ie exceptional customer service from the team
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£10 Off at Next - When you use Next Pay - Warning
On the next.co.uk website when you go to the checkout you'll be offered the chance to use Next Pay, a virtual credit card, and if you do you're supposed to get £10 off an order over £15. My basket and postage came up with the discount applied. Email order confirmation also reads that I am to pay the discounted amount.. The…
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What do you call.... (vent at my brain not working)
Probably no real home for this on MSE but I am annoyed at my brain not working so thought here better than anywhere else If you think of things with a banded scale, eg income tax, there are two ways these sorts of things can be applied (I'll use income tax as an easy example but we all know how it works in reality).... you…
