How to complain to Tesco
in Praise, vent & warnings
3 replies 221 views
Does anyone know how to complain to Tesco? I sent in a complaint about my local store by email and had no response, so after a few days I phoned customer services, they made all the right noises and took all my details, a week later and I still hadn’t heard anything. I complained on Twitter, via Facebook with no response from either. I filled in a form on the Tesco website but it wouldn’t send. I tried to email the chief executive but his email is unrecognised. You would think that they don’t want you to complain!!
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Or they think your a crank and are ignoring you.
What was your complaint?
Are you wanting Tesco to do something in response to your complaint - like, for example, give you a refund because of your statutory consumer rights?
Or are you just wanting an apology, and/or maybe a gesture of goodwill?
Tesco Head Office. Falcon Way, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW